AMITA Health Medical Group Cardiovascular Associates

For individuals in Elk Grove Village, Illinois, and the surrounding areas seeking a "Heart Doctor Near Me," AMITA Health Medical Group Cardiovascular Associates, located at 800 Biesterfield Rd # G01, Elk Grove Village, IL 60007, USA, offers a range of cardiac services. They can be contacted by phone at (847) 981-3680 or via mobile at +1 847-981-3680. Patient reviews present a mixed picture of their service, highlighting both positive experiences with the medical staff and concerns regarding administrative processes.

Information regarding the specific environment of Suite G01 at 800 Biesterfield Rd is not detailed online. However, as part of the AMITA Health Medical Group, the clinic likely adheres to the standards of a professional medical setting. Patients can generally expect a waiting area, consultation rooms, and examination rooms equipped for cardiac evaluations. The overall ambiance would aim to be clean and functional to facilitate patient care. However, one negative review mentions a rude response from the receptionist, which could impact the perceived environment of the clinic.

AMITA Health Medical Group Cardiovascular Associates likely provides a range of services related to heart and vascular health. Based on the positive patient review, these services include:

• Comprehensive Cardiac Consultations: Doctors within the group take the time to ensure patients have all their questions and concerns answered during office visits and do not feel rushed.
• Scheduling of Appointments and Tests: For some patients, scheduling appointments and tests has been easily arranged at convenient times, accommodating specific needs such as scheduling on particular days and within specific time windows for non-driving seniors.
• Thorough Medical Care: The doctors seen within the group are reported to be thorough in their approach to patient care.
• Addressing Patient Concerns: Physicians make sure all patient questions and concerns are addressed before the patient leaves the office.

However, a negative review highlights significant issues with the administrative processes, specifically regarding customer service and appointment scheduling. This review indicates that:

• Phone Answering Delays: Patients may experience long wait times (over 15 minutes) when calling the office.
• Inconvenient Appointment Scheduling Process: Making an appointment may involve a multi-step process where patients cannot directly schedule but must first speak to a nurse and wait for a callback.
• Potential for Process Repetition: Missing a nurse's callback may require the patient to restart the entire scheduling process.
• Rude Receptionist Interaction: At least one patient reported receiving a rude response when raising concerns about these administrative issues.

The features of AMITA Health Medical Group Cardiovascular Associates are a mix of positive patient care experiences and problematic administrative processes. On the medical side, the doctors are praised for their thoroughness, patient communication, and willingness to address concerns. The ability to accommodate specific scheduling needs for some patients is also a positive feature. However, the significant negative feedback regarding customer service, particularly the phone answering delays and the cumbersome appointment scheduling process, are critical issues that potential patients should be aware of.

Currently, there is no specific promotional information available online for AMITA Health Medical Group Cardiovascular Associates at this Elk Grove Village location. The patient reviews offer contrasting perspectives on the overall experience. While some patients highly recommend the doctors and staff they have seen, citing ease of scheduling and thorough, unhurried consultations, others have had very negative experiences with the administrative aspects of the clinic, particularly the phone system and appointment scheduling.

For local users seeking a "Heart Doctor Near Me," AMITA Health Medical Group Cardiovascular Associates at 800 Biesterfield Rd # G01 presents a situation where the quality of medical care received from the doctors may be high, but the administrative experience can be frustrating for some. The positive review emphasizes the ease of scheduling for certain needs and the thoroughness of the doctors, while the negative review points out significant flaws in customer service and appointment booking. Potential patients may need to weigh these contrasting experiences when considering this clinic for their cardiac care.

In conclusion, AMITA Health Medical Group Cardiovascular Associates in Elk Grove Village offers cardiac services where patients who manage to secure appointments and see the doctors report positive experiences, including thorough consultations and accommodating scheduling in some cases. However, there are significant concerns raised about the customer service and the process of making appointments, with reports of long phone wait times, a multi-step scheduling procedure involving nurse callbacks, and rude receptionist interactions. Local users searching for a "Heart Doctor Near Me" should consider these mixed reviews when evaluating this clinic for their cardiovascular health needs.