VCU Health at Colonial Square

VCU Health at Colonial Square is a medical facility located at 2905 Boulevard, Colonial Heights, VA 23834, USA. They can be reached by phone at (804) 526-0682 or +1 804-526-0682.

As part of the VCU Health system, this location may offer a range of medical services, potentially including cardiology, operating within the Cardiac Care Hospital platform category. It is recommended to contact the facility directly to confirm the specific cardiovascular services offered. General services that may be provided include:

• Cardiology Consultations: Providing expert medical advice and treatment plans for cardiovascular conditions.
• Diagnostic Services: Conducting various tests to assess heart health, such as ECGs and other related procedures.
• Management of Cardiovascular Conditions: Offering care for conditions like hypertension, heart disease, and other related issues.

Customer reviews indicate a mixed experience at VCU Health at Colonial Square. While patients acknowledge that “the doctors are great,” there are significant concerns regarding the administrative and billing aspects of the practice.

Patients have reported long wait times when attempting to contact the office by phone, with difficulties reaching the correct department and a lack of a callback system. This indicates potential issues with the practice's phone system and administrative efficiency.

Additionally, there are concerns regarding billing practices, with patients alleging overcharging for consultations. One review advises patients to “start a stopwatch” upon the doctor's arrival, suggesting that billing may be based on time spent, including non-medical interactions. This raises concerns about transparency and potential overcharging.

However, patients also praise the nurses and in-office staff, describing them as “lovely” and contributing to a positive in-person experience. This indicates that while administrative and billing issues exist, the clinical staff provides good care.

For individuals in the Colonial Heights, VA, area seeking medical services, including potential cardiovascular care, VCU Health at Colonial Square offers access to VCU Health's network. However, potential patients should be aware of the reported administrative and billing issues and consider them when making decisions about their care.