Dr. Narasimha P. Rao, MD

For individuals in Palm Springs, California, seeking a "Heart Doctor Near Me," Dr. Narasimha P. Rao, MD, is a practicing cardiologist located at 1180 N Indian Canyon Dr STE E319, Palm Springs, CA 92262, USA. Dr. Rao is recognized by at least one long-term patient for his crucial intervention during a cardiac emergency. However, the available reviews also highlight mixed experiences regarding the office environment and support staff, indicating areas where potential patients may want to consider different perspectives.

The environment of Dr. Rao's office, based on the provided reviews, appears to have both positive and negative aspects. One long-term patient, who has been under Dr. Rao's care since an emergency angioplasty in 2016, expresses concern about the front desk and some support staff, noting a lack of respect towards elderly patients and poor call-back performance from the nursing staff. This paints a picture of potential disorganization and a lack of attentiveness in certain interactions. The same reviewer also mentions a former front desk staff member, Axa, who is missed, implying a change in office personnel that may have impacted the patient experience.

Conversely, more recent reviews offer a different perspective on the front desk, specifically highlighting the positive impact of a staff member named Angela. One patient who visited the office on two occasions was "impressed" by Angela, describing her as "competent, helpful, and went the extra mile." This suggests that improvements or variations in front desk service may exist. It is also noted that Angela is reportedly the sole person managing the front desk, handling a significant workload including calls, appointments, results, and inquiries, which might contribute to occasional challenges in responsiveness. Despite this demanding role, the reviewer found Angela to be a "valuable asset" and highly recommends Dr. Rao's office due to her outstanding support.

As a cardiologist, Dr. Rao's services would typically include a range of diagnostic, interventional, and management options for various heart conditions. Based on the information provided, his services demonstrably include:

• Emergency Angioplasty: Dr. Rao performed an emergency angioplasty on a patient in January 2016, indicating expertise in critical cardiac interventions.
• Cardiac Monitoring: The office utilizes heart monitors, such as a 48-hour monitor, for diagnostic purposes.
• Follow-up Care: As a long-term cardiologist for a patient, Dr. Rao provides ongoing management of cardiac health.
• General Cardiology Services: While not explicitly detailed, it can be inferred that Dr. Rao offers standard cardiology services, including consultations, diagnostic testing (e.g., ECG, echocardiograms, stress tests), and medical management of conditions like coronary artery disease, heart failure, and arrhythmias.

The features of Dr. Rao's practice, as perceived through the provided reviews, present a dichotomy:

• Experienced in Emergency Cardiac Intervention: Dr. Rao's performance of an emergency angioplasty highlights his skill in critical situations.
• Gentlemanly Demeanor (as perceived by a long-term patient): Dr. Rao is described as a "gentleman" by a patient who has been with him for several years.
• Potential Issues with Front Desk and Some Support Staff (as perceived by a long-term patient): Concerns are raised about a lack of respect for elderly patients and poor nurse call-back performance.
• Clueless Receptionist (as perceived by a long-term patient): An instance of difficulty in obtaining test results due to unhelpful responses from a receptionist is noted.
• Positive Experience with Current Front Desk Staff (Angela): More recent feedback praises Angela for her competence, helpfulness, and dedication despite managing a high workload single-handedly.
• Recommendation Based on Support Staff: One reviewer highly recommends Dr. Rao's office specifically due to Angela's outstanding support.

Currently, there is no specific promotional information available for Dr. Narasimha P. Rao, MD, in the provided text. The reviews primarily focus on the experiences with the office staff and the personal interaction with Dr. Rao as perceived by individual patients.

The address at 1180 N Indian Canyon Dr STE E319 in Palm Springs places Dr. Rao's office within a medical building, likely housing other healthcare providers. The phone numbers provided, (760) 325-1203 and +1 760-325-1203, offer direct contact with his office for inquiries and appointment scheduling. Prospective patients may wish to consider the mixed feedback regarding the office staff when contacting the practice.

In conclusion, Dr. Narasimha P. Rao, MD, is a cardiologist in Palm Springs, CA, who is recognized for his interventional skills, particularly in emergency situations. While a long-term patient has raised concerns about the front desk and some support staff interactions, more recent feedback strongly praises the competence and helpfulness of the current front desk manager, Angela. This suggests a potential improvement or variability in the office's administrative functions. For individuals seeking a "Heart Doctor Near Me," Dr. Rao's clinical expertise, particularly in procedures like angioplasty, should be weighed against the reported experiences with his office staff, keeping in mind that individual experiences can vary.