Desert Heart Physicians

Under the platform category "Heart Doctor Near Me," we are providing information about Desert Heart Physicians, located at 1180 N Indian Canyon Dr, Palm Springs, CA 92262, USA. They can be reached at phone number (760) 325-1203 or mobile number +1 760-325-1203. For local users seeking cardiac care, it is important to consider all available information to make informed decisions. The following introduction is based on recent customer reviews found online.

The environment of Desert Heart Physicians, while not specifically described in positive terms, is a medical office where cardiac patients are seen. However, the reviews raise concerns about the professionalism of some of the administrative staff. One patient described the front desk lady they spoke with as "rude and short," and another mentioned that "office personnel are rude and often slam the phone down in mid-conversation," stating this had happened to themselves and others by a female staff member who would not give her name. These accounts suggest potential issues with the patient experience related to the front office staff.

In terms of services, Desert Heart Physicians appears to offer a range of cardiac care, including consultations, diagnostic testing (as implied by the mention of a repeat test), and treatment. One patient's experience involved a consultation with Dr. Pouriza, who they felt had a poor bedside manner. This patient also reported dissatisfaction with Dr. Pouriza's reaction to them seeking emergency room care and the handling of communication regarding a repeat test. Another patient's review focused on Dr. Sherman, expressing severe disappointment, alleging that this doctor did not relay serious test results, return calls, or address serious heart problems adequately. This review also mentioned missed tests from emergency room visits.

Features of Desert Heart Physicians, based on the provided reviews, present significant concerns. One recurring theme is the reported rudeness and lack of helpfulness from some of the front office staff. Regarding the physicians, one patient had a negative experience with Dr. Pouriza's bedside manner and communication, while another expressed grave concerns about Dr. Sherman's alleged lack of follow-up on critical health information. On a slightly more positive note, one patient mentioned a desire to switch to Dr. Rao and eventually did after contacting their case worker, implying that there may be other physicians within the practice who are perceived more favorably. However, this same patient also found the staff unhelpful and rude and noted issues with communication regarding pre-procedure medication instructions, potentially leading to the cancellation of a colonoscopy.

There is no promotional information available for Desert Heart Physicians in these reviews. Instead, the feedback focuses on negative aspects of patient interactions with both staff and at least two of the doctors.

For local users in Palm Springs looking for a "Heart Doctor Near Me," the experiences shared in these reviews raise significant red flags regarding the customer service and potentially the quality of care received at Desert Heart Physicians. The recurring complaints about rude and unhelpful staff, coupled with serious allegations against at least one of the doctors, warrant careful consideration.

One patient's difficulty in switching doctors within the practice and the need to involve a case worker further highlight potential administrative challenges. The lack of timely communication regarding medication instructions before a procedure also suggests possible issues with the practice's organizational processes.

Given these strongly negative reviews, it would be prudent for individuals considering Desert Heart Physicians to seek additional information from other sources or consider alternative cardiac care providers in the Palm Springs area. While individual experiences can vary, the consistency and severity of the issues raised in these reviews should not be ignored.

If you are currently a patient at Desert Heart Physicians and have had similar experiences, or if you have had positive experiences, it may be helpful to seek further avenues to address any concerns or share your perspective. For those considering this clinic, these reviews serve as a cautionary note.