Advanced Heart Care Associates

Advanced Heart Care Associates, located at 2641 W Horizon Ridge Pkwy #120 in Henderson, NV 89052, serves the local community by offering specialized cardiac care. For individuals searching for a "Heart Doctor Near Me," this clinic can be contacted at (775) 254-6862 or via their mobile number +1 775-254-6862 for inquiries regarding appointments and the specific services they provide.

While detailed information about the environment and ambiance of Advanced Heart Care Associates is not extensively available online, medical facilities typically aim to provide a professional and comfortable setting for patient consultations and examinations. Patients generally expect a clean and organized environment where they can discuss their health concerns with medical professionals. The initial positive comment in one of the reviews suggests that at least on some occasions, the office environment and staff interactions have been perceived favorably.

Advanced Heart Care Associates likely offers a range of services related to the diagnosis, treatment, and management of heart conditions. Although a comprehensive list of their specific services isn't detailed in the provided text, cardiology practices commonly provide services such as:

• Cardiac consultations and comprehensive cardiovascular evaluations.
• Electrocardiograms (ECG/EKG) to monitor the heart's electrical activity.
• Echocardiography to create ultrasound images of the heart's structure and function.
• Stress testing, which may include treadmill exercise stress tests or pharmacological stress tests.
• Holter and event monitoring for continuous or intermittent recording of heart rhythm abnormalities.
• Management of conditions such as coronary artery disease, hypertension, hyperlipidemia, heart failure, and arrhythmias.
• Assessment and management of other cardiovascular risk factors.

To obtain a complete understanding of the services offered at Advanced Heart Care Associates, individuals should contact the clinic directly. Patients with specific cardiac concerns or requiring particular diagnostic procedures should inquire to ensure the clinic provides the necessary services.

The available customer reviews for Advanced Heart Care Associates present a stark contrast in experiences. One review describes a highly negative experience concerning the front desk staff. The reviewer details an encounter with a visibly ill staff member who allegedly exhibited unprofessional behavior, including coughing without covering their mouth and spitting into their hand. This experience led the reviewer to leave the office due to concerns about potential exposure to illness in a medical setting. The reviewer further reports a subsequent call from a "supervisor" who allegedly disputed the account, which only reinforced the reviewer's decision not to return, despite acknowledging that the doctor might be competent.

This negative feedback raises significant concerns about the professionalism and health safety protocols of the front office staff. In a healthcare setting, maintaining a clean and hygienic environment and ensuring that staff members who are ill do not pose a risk to patients are paramount. The alleged response from the supervisor, disputing the patient's account, is also concerning as it suggests a lack of accountability and patient-centered communication.

In contrast, another review offers high praise for Dr. Ismail, describing him as "extremely experienced, up to date on testing methods, and truly compassionate." This positive feedback suggests that the quality of medical care provided by at least one of the doctors at the practice is highly regarded by some patients. The reviewer explicitly recommends the practice based on Dr. Ismail's expertise and caring demeanor.

The conflicting nature of these reviews highlights the importance for potential patients to weigh both the positive and negative feedback. While the medical expertise of a physician is a critical factor, the overall patient experience, including interactions with administrative staff and the perceived safety and professionalism of the clinic environment, also plays a significant role in patient satisfaction and trust.

For local users searching for a "Heart Doctor Near Me" and considering Advanced Heart Care Associates, it would be prudent to be aware of these contrasting experiences. If the expertise and compassion of the physician are the primary considerations, the positive review of Dr. Ismail is encouraging. However, the serious concerns raised in the negative review regarding the front office staff's behavior and the subsequent interaction with the supervisor should also be taken into account. Potential patients may want to inquire about the clinic's policies on staff health, hygiene practices, and patient communication protocols.

Currently, there is no promotional information available in the provided text for Advanced Heart Care Associates. Individuals interested in learning about any specific programs or initiatives should contact the clinic directly. It is always a good practice to inquire about accepted insurance plans and payment options during the initial contact.

In conclusion, Advanced Heart Care Associates in Henderson, NV, offers cardiology services and has received contrasting feedback from patients. While one patient praised the expertise and compassion of Dr. Ismail, another reported a highly negative experience with the front office staff and their handling of patient concerns. Local users considering this clinic should carefully weigh these perspectives and may want to contact the clinic directly to inquire about their patient care practices, staff professionalism, and health and safety protocols to make an informed decision about their heart care needs.