UPMC Heart and Vascular Institute

UPMC Heart and Vascular Institute, located at 1251 E Main St Suite 3, Annville, PA 17003, USA, provides cardiology services.

Platform Category: Cardiac Care Hospital

UPMC Heart and Vascular Institute offers a range of diagnostic, treatment, and management services for various cardiac conditions.

Environment:

The institute provides a medical office environment for patient consultations and cardiac care. Patient reviews indicate varying experiences, with some praising the building and staff, while others report communication issues.

Services:

UPMC Heart and Vascular Institute offers the following services:

• Cardiology Consultations: Provides consultations for patients with cardiac concerns.
• Diagnostic Testing: Offers diagnostic tests, including 48-hour heart monitors.
• Cardiac Health Management: Manages cardiac health and provides treatment plans.

Features:

Based on the available patient reviews, UPMC Heart and Vascular Institute is characterized by:

• Variable Patient Experiences: Experiences range from highly positive to significantly negative.
• Positive Doctor Interactions: Patients report positive interactions with doctors like Dr. Nguyen.
• Positive Staff Interactions: Some staff members, like nurse Amy, are praised for their service.
• Communication Issues: Patients report delays in receiving test results and difficulties in reaching the practice by phone.
• Long Phone Wait Times: Patients experience long wait times when calling the practice.
• Inconsistent Follow-Up: Concerns are raised about inconsistent follow-up and incomplete answers to patient questions.

Promotional Information:

UPMC Heart and Vascular Institute in Annville, PA, provides cardiology services. Patient reviews highlight both positive experiences with doctors and staff, and concerns about communication and follow-up. Very good visit with Dr. Nguyen. Had a 48-hour heart monitor, and nobody called me about the results until I called almost 2 weeks later. I specifically asked about follow up when I called. I did read Dr. Nguyen's notes in the portal. When I missed the call back, they left a message, telling me exactly what I had already read in the portal. Unfortunately they didn't answer the question I asked about whether I should have a follow up appointment. I'm thinking so, as I am supposed to be "monitored clinically". It is a major obstacle to calling this practice as phone wait times are 10+ minutes. I don't really have the energy right now to call, only to have someone not answer my question anyways. Health care disappoints once again. Very poor. Best upmc building in existence! My doctor was great and my nurse Amy was awesome. I was in and out in no time. Phenomenal staff!

Contact Information:

Phone: (223) 895-4471 or +1 223-895-4471

Address: 1251 E Main St Suite 3, Annville, PA 17003, USA