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Penn State Health West Campus Health and Wellness Center

(7)
Dauphin County . Pennsylvania
- Overview
- Intro
- Photos
- Location
- Reviews
phone
+1 717-531-4221address
Health and Wellness Center, 10 Conference Dr, Hershey, PA 17033, USA
website
www.pennstatehealth.orghours
- Monday 8:00 AM - 5:00 PM
- Tuesday 8:00 AM - 5:00 PM
- Wednesday 8:00 AM - 5:00 PM
- Thursday 8:00 AM - 5:00 PM
- Friday 8:00 AM - 5:00 PM
- Saturday Closed
- Sunday Closed
Penn State Health West Campus Health and Wellness Center Introduce
Penn State Health West Campus Health and Wellness Center, located at Health and Wellness Center, 10 Conference Dr, Hershey, PA 17033, USA, offers a range of health and wellness services, potentially including cardiac care, within the broader Cardiac Care Hospital platform category. To contact them, please call (717) 531-4221 or +1 717-531-4221.
As part of the Penn State Health network, this center provides access to a wide range of medical services. Patient experiences, however, vary significantly. Some patients have reported negative experiences, citing terrible communication, with office phones rarely answered and difficulty communicating with doctors outside of office visits. They also express concerns about impersonal care and perceived prioritization of landscaping and advertising over staffing.
Conversely, other patients report positive experiences, praising the caring nature of the staff, from front desk personnel to doctors. They appreciate the ability to secure immediate appointments and the thoroughness of consultations, even if it means longer waiting times. These patients feel that the staff listens to their concerns and does not rush them.
The center likely provides a variety of services, including primary care, preventative care, and potentially specialized services related to cardiac health, given its association with Penn State Health. The environment is likely a modern medical facility, but specific details about the interior environment, such as waiting areas or specific equipment, are not consistently available.
Given the mixed reviews, it is advisable to contact Penn State Health West Campus Health and Wellness Center directly for specific information about their services and to discuss any concerns. Potential patients should consider the varying experiences reported and make informed decisions about their healthcare needs.
Photos
Location
Reviews
Terrible communication - office phones are almost never answered, which has been an issue for years and is unacceptable when sick patients are relying on you for care. Communicating with "your" Dr outside the office is nearly impossible - it seems administration could care less about this. Very impersonal care overall - not what is commonly expected at a 'doctors office'. Its a shame Hershey continues to put more resources into landscaping and advertising than staffing.
I have nothing but good things to say about the practice. Everyone cares out their patients..from the front desk personnel to the PA to the doctors. I've needed a few immediate appointments and gotten in within a day or so...if not the same day at East Campus office. Yes waiting room time can be lengthy at times but that's because they listen to all of a patient's concerns. I've never been rushed so I don't mind sitting awaiting my turn.
There are some good physicians there, but the administration of the office is quite poor. They do not bother to respond to your concerns or requests.
Dr. Link cares for her patients and keeps us healthy.
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