The DOCS Cardiovascular

When searching for a "Heart Doctor Near Me" in the Las Vegas area, The DOCS Cardiovascular, located at 8352 W Warm Springs Rd Suite 300 B, is one of the options that may appear. To provide local users with a detailed and objective introduction, it's essential to consider the environment, services, features, and available patient feedback to present a balanced view. The limited information available online primarily consists of recent patient reviews expressing significant dissatisfaction with the practice's administrative and patient care processes.

The physical environment of The DOCS Cardiovascular at the West Warm Springs Road location is not explicitly described in the provided reviews. Typically, a cardiovascular practice would maintain a professional medical office setting with a reception area, waiting rooms, consultation rooms, and examination rooms equipped for cardiac assessments. Cleanliness and patient comfort are usually priorities in such facilities. However, the reviews do not offer any specific insights into the ambiance or layout of this particular suite within the building.

As a cardiovascular practice, The DOCS Cardiovascular would generally offer a range of services related to the diagnosis, treatment, and prevention of heart and vascular diseases. These services typically include consultations, diagnostic testing such as electrocardiograms (ECG/EKG), echocardiograms, stress tests, Holter monitoring, and potentially more specialized procedures depending on the cardiologists on staff. They would likely cater to adults with various cardiac conditions, from routine check-ups and risk assessments to the management of complex heart issues. However, the precise list of services offered at this specific location is not detailed in the provided information.

Features of a medical practice often include the quality of the medical staff, the efficiency of administrative processes, communication practices, and the overall patient experience. The limited recent reviews for The DOCS Cardiovascular raise significant concerns regarding the administrative and patient care aspects of the practice. One reviewer, who noted that the office "used to be a great office" when Dr. Dewan was reportedly more involved with pediatric patients, described a significant decline in service quality over the past year. This reviewer intends to file a complaint with the medical board due to an alleged "bait and switch" incident where their 17-year-old daughter's appointment was changed to a different doctor without notification on the day of the scheduled appointment. The reviewer also expressed disappointment that their daughter could no longer see Dr. Dewan due to age restrictions, leading to what they perceive as compromised care and additional health problems due to the office's alleged negligence. They strongly advised against seeking care at this office for those desiring quality treatment.

Another reviewer, who had been a patient since the practice's previous iteration focused on pediatrics, also expressed significant disappointment with the current state of The DOCS Cardiovascular. They noted a stark contrast in the administrative efficiency and patient engagement compared to the past. Specifically, they mentioned that the current staff is less proactive, does not return calls, and is less involved in patient care. The reviewer cited a critical issue where their son had been waiting for medication approval due to an insurance change for at least two months, with repeated calls going unanswered. This lack of communication and follow-through has resulted in the son being without necessary medication, leading the reviewer to conclude that "those people don’t care their patients!" This is a serious accusation that raises significant concerns about the practice's commitment to timely and effective patient management.

The consistent theme in these recent reviews is a significant decline in administrative efficiency, communication, and overall patient care compared to a prior period. The allegations of appointment mismanagement, lack of communication regarding critical medication approvals, and a perceived lack of care for patients are serious concerns for anyone considering this practice for their cardiac needs.

Currently, there is no information available regarding any specific promotional offers from The DOCS Cardiovascular based on the provided reviews. Given the serious negative feedback concerning administrative and patient care issues, potential patients would likely prioritize addressing these concerns over any potential promotions. The focus should be on ensuring that the practice can provide reliable, communicative, and quality cardiac care.

For local users considering The DOCS Cardiovascular for their "Heart Doctor Near Me" needs, the address is 8352 W Warm Springs Rd Suite 300 B, Las Vegas, NV 89113, and the phone number is (702) 475-8600 or +1 702-475-8600. Given the serious negative feedback in the recent reviews, it would be highly advisable for potential patients to exercise caution and perhaps seek additional information or consider alternative cardiac care providers in the area. If contacting the office, it would be prudent to inquire specifically about their appointment scheduling policies, communication protocols, and procedures for handling medication approvals and patient inquiries to gauge their current administrative efficiency and commitment to patient care.

In conclusion, the recent patient reviews for The DOCS Cardiovascular at the West Warm Springs Road location paint a concerning picture of declining administrative efficiency and patient care. Allegations of appointment mismanagement, poor communication, and a lack of follow-through on critical patient needs raise significant red flags. While the practice may have had a positive reputation in the past, the recent feedback suggests a concerning trend. Local users searching for a "Heart Doctor Near Me" should carefully consider these reviews and potentially seek alternative providers who can demonstrate a higher standard of reliable and patient-centered care.