Steven Hamilton, MD

For individuals in the El Paso area seeking a "Heart Doctor Near Me," Steven Hamilton, MD, located at 1700 N Oregon St Ste. 630, El Paso, TX 79902, offers cardiac care services. Situated within a medical office building, the clinic provides a setting for consultations, examinations, and ongoing treatment for various heart conditions. While specific details about the clinic's ambiance are not extensively described, it generally functions as a space where patients can receive medical attention related to their cardiovascular health.

Based on the available patient reviews, the experiences at Dr. Hamilton's office appear to be somewhat varied. One patient offers a positive perspective, highlighting the efficiency and friendliness of the front office staff, specifically mentioning Connie. This reviewer also commends Crystal for her timely handling of vitals and the promptness in getting patients to an examination room. Furthermore, this long-term patient of three years praises Dr. Hamilton for allowing sufficient time for questions and for his care during both acute and maintenance phases of their treatment, offering a high recommendation.

However, another review presents significant concerns regarding accessibility, staffing, wait times, and parking validation. This patient, who uses durable medical equipment for safety, describes the lack of an automatic door opener as a "despicable" issue, noting the difficulties faced by themselves and other patients with mobility challenges. The reliance on informal support from companions or other waiting patients to navigate the door raises serious questions about ADA compliance and the ease of access for individuals with disabilities.

This same reviewer also points out a potential issue with understaffing at the front office, observing that a single staff member was attempting to manage both in-person patient needs and phone calls, leading to waiting times for those present in the office. Efficient front office management is crucial for a smooth patient experience, and these comments suggest a potential area for improvement.

Furthermore, the reported wait time for an 0815 appointment was described as "atrocious," with the patient being called in after three other patients who arrived later, following a 90-minute delay. Timeliness is a significant aspect of patient satisfaction, and such extended waits can be frustrating and inconvenient, especially for those with other commitments or health concerns.

Finally, the review mentions a parking validation policy that may not align with the office's time management. The two-hour parking validation limit allegedly resulted in the patient having to pay extra for parking due to the appointment exceeding this timeframe. This suggests a potential disconnect between appointment scheduling, wait times, and the practical considerations of parking for patients.

Despite these criticisms, the reviewer states they will be returning to Dr. Hamilton's office because he is the physician who placed their medical device, indicating a level of trust in his specific medical expertise. This highlights a potential dichotomy where a patient may have concerns about the administrative and logistical aspects of the practice but still value the physician's clinical skills.

Based on this information, it is challenging to provide a comprehensive overview of the specific cardiac services offered by Dr. Hamilton. However, as a cardiologist, he likely provides a range of services related to the diagnosis, treatment, and prevention of heart conditions. These may include:

• Cardiac Consultations and Evaluations: Assessing patients with various heart-related symptoms and risk factors.
• Diagnostic Testing: Ordering and interpreting tests such as electrocardiograms (ECGs), echocardiograms, stress tests, and Holter monitors.
• Medical Management of Heart Conditions: Treating conditions like hypertension, high cholesterol, coronary artery disease, heart failure, and arrhythmias with medication and lifestyle recommendations.
• Device Management: As indicated by one review, Dr. Hamilton is involved in the placement and presumably the ongoing management of cardiac devices.
• Preventive Cardiology: Educating patients on maintaining heart health and reducing their risk of developing heart disease.

Currently, there is no specific promotional information available for Dr. Hamilton's practice based on the provided data. Individuals interested in learning more about his services or scheduling an appointment can contact his office directly at (915) 838-1900 or +1 915-838-1900.

In conclusion, Steven Hamilton, MD, in El Paso, offers cardiac care services. Patient reviews present a mixed picture, with positive feedback regarding the efficiency and friendliness of some staff members and the doctor's patient interaction, as reported by one long-term patient. However, significant concerns have been raised by another patient regarding the lack of ADA compliance, potential understaffing at the front office, long wait times, and issues with parking validation. Prospective patients may want to consider these varying perspectives when making decisions about their cardiac care and may wish to inquire further about these aspects when contacting the office.