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UPMC Heart and Vascular Institute

(16)
Dauphin County . Pennsylvania
- Overview
- Intro
- Photos
- Location
- Reviews
phone
+1 717-920-4400address
2808 Old Post Rd, Harrisburg, PA 17110, USA
website
www.upmc.comhours
- Monday 7:30 AM - 4:30 PM
- Tuesday 7:30 AM - 4:30 PM
- Wednesday 7:30 AM - 4:30 PM
- Thursday 7:30 AM - 4:30 PM
- Friday 7:30 AM - 4:30 PM
- Saturday Closed
- Sunday Closed
UPMC Heart and Vascular Institute Introduce
UPMC Heart and Vascular Institute is a cardiology practice located at 2808 Old Post Rd, Harrisburg, PA 17110, USA. As a "heart doctor near me," this institute, part of the UPMC healthcare system, focuses on providing a range of cardiovascular services.
For inquiries or appointments, UPMC Heart and Vascular Institute can be reached at (717) 920-4400 or +1 717-920-4400. This contact information allows potential patients to connect with the institute for scheduling and other related matters.
Patient reviews reveal significant concerns about the institute's scheduling and customer service practices. One reviewer expresses disappointment with a rescheduled appointment due to being "7 minutes late," despite waiting in line to check in. They also criticize the institute's apparent disregard for patient wait times.
Several reviews highlight difficulties in contacting the institute by phone, with complaints about long hold times, being forced into voicemail, and extended lunch breaks. One reviewer describes the experience as "the worse customer service I've ever dealt with." Another reviewer relays that they had to go through an operator to finally get a hold of a scheduler. These reviews point to major scheduling issues and a lack of responsiveness.
These reviews suggest that while the institute may have provided quality care in the past, there are currently significant issues with scheduling and communication. Potential patients should be aware of these concerns, particularly if they anticipate needing timely appointments or frequent communication with the office.
As a heart and vascular institute within the UPMC network, the institute likely provides a range of services, which may include:
- Diagnostic testing (e.g., electrocardiograms, echocardiograms, stress tests).
- Management of cardiovascular conditions (e.g., hypertension, coronary artery disease, arrhythmias).
- Interventional cardiology procedures.
- Vascular surgery.
- Preventative cardiac care and risk factor management.
- Access to specialized cardiac services and treatments within the UPMC system.
The location suggests a medical office environment. Being part of the UPMC network, the institute likely adheres to high standards of medical care and has access to advanced medical technology and resources. However, the patient reviews emphasize the need for improvement in scheduling and communication. To obtain more detailed information about the environment, specific services offered, or any promotional information, it is recommended to contact UPMC Heart and Vascular Institute directly.
Photos
Location
Reviews
This place USED to be good. I'm not sure what has happened. I'm glad I wasted my gas for a 40 minute drive one way to be told they need to reschedule because I was 7 minutes late due to traffic and waited in line to check in. But they can have us wait in the waiting room as long as they want.
I called at 3:54 waited on hold then when someone answered they said I would have to talk to scheduling about the appt I was transfered, I waited on hold until 5:00, I listened to all their messages and no picked up. Very frustrating!
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