South Florida Heart Institute

For individuals in Delray Beach, Florida, seeking a local 'Heart Doctor Near Me', South Florida Heart Institute, situated at 5035 Via Delray Blvd Suite 2, offers a range of cardiac services. The institute can be contacted at (561) 637-0500 or via their mobile number +1 561-637-0500 for appointments and inquiries. While patient experiences with the clinical care appear to be positive, reviews also highlight areas for potential improvement in administrative processes.

Details regarding the specific environment of South Florida Heart Institute are not extensively described in the provided reviews. However, one review mentions a patient being at the facility for three hours for tests, suggesting the presence of necessary diagnostic equipment and examination rooms. The positive comments about staff members Victor and Sandy, who assisted a patient's mother throughout her tests, imply a patient-focused approach within the clinical setting. This suggests an environment where at least some staff members are attentive and supportive during medical procedures. However, the negative feedback concerning unanswered calls and a perceived lack of prioritization indicates potential inconsistencies in the overall patient experience, particularly concerning administrative interactions.

Based on the available patient reviews, South Florida Heart Institute appears to offer the following types of services:

• Comprehensive Cardiac Testing: The mention of a patient undergoing tests that lasted three hours indicates the availability of various diagnostic procedures to assess heart health. The specific types of tests are not mentioned but could include electrocardiograms (ECG/EKG), echocardiograms, stress tests, and Holter monitoring, among others.
• Expert Medical Care by Cardiologists and Surgeons: One review explicitly praises the "amazing care and expertise" of the cardiologists and surgeons at the institute. This suggests that patients can expect to receive care from highly qualified medical professionals specializing in heart conditions.
• Post-Surgical and Preventative Guidance: The negative review mentions a patient with an artificial heart valve needing preventative measures and guidance before an urgent dental visit due to the risk of infection spreading to the heart. This implies that the institute provides care and advice for patients with pre-existing heart conditions, including those requiring preventative measures in other medical situations.
• Potentially a Range of Cardiac Treatments and Procedures: Given that the institute employs both cardiologists and surgeons, it is likely that they offer a spectrum of treatments, ranging from medication management and lifestyle recommendations to more invasive procedures and surgeries, depending on the specific cardiac conditions they address.

One of the notable features of South Florida Heart Institute, as highlighted by a positive review, is the exceptional care provided by specific staff members, Victor and Sandy. They are described as "kind, patient, knowledgeable, and super friendly" and are credited with making a "real difference" to a patient's mother during her three-hour visit for tests. This suggests that at least some members of the support staff are highly dedicated to patient comfort and well-being, contributing positively to the overall patient experience during clinical procedures.

However, a significant concern raised in another review is the inconsistency in the responsiveness and prioritization of the administrative staff. The reviewer recounts an experience of unanswered calls and a perceived lack of urgency regarding a time-sensitive medical need related to an artificial heart valve and the risk of infection. The reviewer felt that their urgent situation was not treated as a priority, and their concerns were met with excuses from the office manager. This discrepancy between the positive experiences with clinical staff and the negative experiences with administrative staff suggests a potential area for improvement in the institute's overall patient service.

Currently, there is no specific promotional information available for South Florida Heart Institute based on the provided reviews. The feedback focuses on the quality of staff interactions and the perceived level of care rather than any marketing initiatives or special offers. Local users seeking information about potential promotions or the institute's specific approach to patient care may need to contact them directly.

In conclusion, South Florida Heart Institute in Delray Beach appears to offer excellent medical care provided by knowledgeable cardiologists and surgeons. The positive feedback regarding staff members Victor and Sandy indicates a commitment to patient support during tests and procedures. However, a significant concern has been raised regarding the responsiveness and prioritization of the administrative staff, which reportedly did not meet the expectations of at least one patient with an urgent medical need. For local users seeking a 'Heart Doctor Near Me', South Florida Heart Institute presents a mixed picture. While the clinical expertise seems to be a strong point, potential patients should be aware of the reported issues with administrative communication and consider this aspect when making their decision. It may be beneficial to inquire about the institute's policies on patient communication and urgent requests when contacting them for appointments or further information at (561) 637-0500.