Rishin Shah, MD

For individuals in Plano, Texas, seeking a "Heart Doctor Near Me," Dr. Rishin Shah, MD, practices at 6201 Dallas Pkwy Suite 210, Plano, TX 75024, USA. Reviews from patients offer varying perspectives on their experiences with Dr. Shah and his office, providing potential insights for those considering his care.

One patient recounts a positive initial visit to Dr. Shah's facility. They noted that the facility appeared relatively new and well-maintained, meeting expectations for cleanliness. The front office staff was described as friendly. The waiting times were reported to be within a reasonable range, approximately 15-20 minutes in the lobby and no more than 5 minutes after being escorted to the examination room and prepared by Dr. Shah's assistant. The assistant was also described as friendly and attentive. Regarding Dr. Shah himself, the reviewer found him to be "highly professional," emphasizing that he listened carefully to their concerns and seemed to take a "conscientious approach" to further evaluating their condition. Overall, this patient considered their initial visit to be satisfactory.

However, another review presents a significant challenge related to the appointment process. This individual shares a frustrating experience where the "appointment team of Dr. Shah messed up twice," resulting in their mother, who urgently needed to see Dr. Shah following a mini-stroke (as advised by ER doctors in California), not being able to secure an appointment even after two weeks. When the reviewer contacted the office, they found the appointment desk to be "unhelpful and unapologetic," expressing considerable frustration with the situation. This review highlights potential issues with the efficiency and responsiveness of the appointment scheduling process.

Adding another layer to the patient experience is a comment regarding the difficulty of contacting the office by phone. This reviewer cautions that there is "always to be a long wait on the phone" when trying to make an appointment or speak to someone at the office. They note a discrepancy between the automated message, which suggests a waiting time of 1-3 minutes, and the reality of waiting "10 minutes at least." This indicates potential challenges with phone communication and accessibility to the office staff.

Based on these reviews, the environment and features of Dr. Rishin Shah's office in Plano present a mixed assessment:

• Clean and Relatively New Facility: One patient described the office environment positively in terms of appearance and sanitation.
• Friendly Front Office Staff and Assistant: Initial interactions with the front desk and the medical assistant were reported as positive.
• Reasonable Wait Times (for the first visit described): The waiting times for the initial consultation were within an acceptable range for one patient.
• Professional and Attentive Physician (Dr. Shah): Dr. Shah was perceived as professional, a good listener, and conscientious in his approach to patient evaluation by one reviewer.
• Significant Issues with Appointment Scheduling: Another patient experienced multiple errors in the appointment process, leading to a critical delay in their mother receiving necessary care.
• Unhelpful and Unapologetic Appointment Desk: The handling of appointment errors was described negatively.
• Long Phone Wait Times: Difficulty in reaching the office by phone for appointments or inquiries was reported.
• Discrepancy in Automated Phone Wait Time Estimates: The automated message provided inaccurate waiting time information.

The services offered by Dr. Rishin Shah as a cardiologist likely encompass a range of cardiac care, given his specialization as a "Heart Doctor Near Me." These may include:

• Comprehensive Cardiac Evaluations: Assessing and diagnosing various heart conditions.
• Electrocardiograms (ECG/EKG): A standard test to measure the electrical activity of the heart.
• Echocardiograms: Using ultrasound to visualize the heart's structure and function.
• Stress Testing: Evaluating the heart's response to physical exertion.
• Holter Monitoring: Continuous recording of the heart's rhythm over a period.
• Management of Cardiovascular Diseases: Providing treatment and ongoing care for conditions such as hypertension, coronary artery disease, heart failure, and arrhythmias.
• Preventive Cardiology: Offering advice and strategies to prevent the development or progression of heart disease.

The positive initial review suggests competence in these areas, while the negative review regarding appointment scheduling does not directly comment on the quality of medical services provided by Dr. Shah himself, only the administrative aspects of his practice.

Currently, there is no promotional information available for Dr. Rishin Shah's practice based on the provided text. Individuals considering his care would need to weigh the positive feedback regarding the facility, initial consultation, and Dr. Shah's professionalism against the reported significant issues with appointment scheduling and phone communication.

In conclusion, Dr. Rishin Shah in Plano, Texas, appears to offer a clean and professional environment with a seemingly competent physician who listens to patient concerns. However, potential patients should be aware of reported significant challenges with the appointment scheduling process and long phone wait times, as these administrative issues could impact the overall patient experience. While one patient had a positive initial visit, the difficulties faced by another in securing a timely appointment, especially for an urgent medical need, raise concerns about the efficiency and responsiveness of the office's administrative functions. Local users seeking a "Heart Doctor Near Me" should consider these contrasting experiences and potentially inquire about the office's appointment and communication protocols when making their decision.