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- Pulse Heart Institute Heart Failure Services - Tacoma
Pulse Heart Institute Heart Failure Services - Tacoma
- Overview
- Intro
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phone
+1 253-301-5370address
1901 S Cedar St Suite 101, Tacoma, WA 98405, USA
website
www.pulseheartinstitute.orghours
- Monday 8:00 AM - 4:30 PM
- Tuesday 8:00 AM - 4:30 PM
- Wednesday 8:00 AM - 4:30 PM
- Thursday 8:00 AM - 4:30 PM
- Friday 8:00 AM - 4:30 PM
- Saturday 8:00 AM - 4:30 PM
- Sunday 8:00 AM - 4:30 PM
Pulse Heart Institute Heart Failure Services - Tacoma Introduce
For individuals in the Tacoma, Washington area seeking specialized care for heart failure within the platform category "Heart Doctor Near Me," Pulse Heart Institute Heart Failure Services - Tacoma, located at 1901 S Cedar St Suite 101, Tacoma, WA 98405, USA, offers a focused approach to managing this complex cardiac condition. This introduction aims to provide local users with a detailed overview of this specific service within the larger Pulse Heart Institute, drawing upon the available information, including patient reviews, to offer an objective perspective on the environment, services, features, and any discernible aspects that might be perceived as promotional or concerning.
While specific details about the environment of Suite 101 at 1901 S Cedar St are not explicitly available online, being part of the Pulse Heart Institute suggests a modern medical facility equipped to handle cardiac care. Patients can likely expect a professional setting with waiting areas, consultation rooms, and potentially access to diagnostic equipment necessary for assessing and managing heart failure. The environment would be geared towards providing medical consultations and potentially some outpatient procedures related to heart failure management.
Pulse Heart Institute Heart Failure Services - Tacoma specializes in the diagnosis, treatment, and management of heart failure. This typically involves a comprehensive range of services tailored to the individual needs of patients with this condition. These services likely include:
- Comprehensive Cardiac Assessment: Thorough evaluation of patients with suspected or diagnosed heart failure, including medical history review, physical examination, and assessment of symptoms.
- Diagnostic Testing: Ordering and interpreting various cardiac tests relevant to heart failure, such as echocardiograms to assess heart function, electrocardiograms (ECG/EKG), blood tests (including BNP levels), and potentially more advanced imaging like cardiac MRI or nuclear cardiology studies.
- Medication Management: Prescribing and managing medications specifically for heart failure, including those aimed at reducing symptoms, improving heart function, and preventing disease progression. This involves careful monitoring and adjustments based on the patient's response.
- Lifestyle Counseling: Providing guidance on diet, exercise, fluid management, and other lifestyle modifications crucial for managing heart failure effectively.
- Device Therapy Management: For eligible patients, this service may include the management of implantable cardiac devices such as pacemakers, implantable cardioverter-defibrillators (ICDs), and cardiac resynchronization therapy (CRT) devices.
- Education and Self-Management Support: Empowering patients and their families with the knowledge and skills to understand their condition, adhere to treatment plans, recognize worsening symptoms, and manage their health at home.
- Coordination of Care: Collaborating with other healthcare professionals, including primary care physicians, other cardiologists, and specialists, to ensure seamless and integrated care.
- Follow-up Care: Regular monitoring and adjustments to the treatment plan are essential for managing chronic heart failure.
Based on the available patient reviews, the features of Pulse Heart Institute Heart Failure Services - Tacoma present a mixed picture. One patient expresses strong appreciation for "Dr. Patel," describing him as "amazing" and valuing their work together. This suggests that the expertise and patient interaction of at least one of the physicians within this service are considered a significant positive feature.
However, the same review highlights significant concerns regarding the administrative and communication aspects of the practice. Issues raised include: prolonged response times to messages (5-6 days), a perceived lack of attention to message content, vague responses, difficulty reaching a live person on the phone (and when contact is made, it's not with someone in the actual office), and significant delays in prescription management. The specific example of a months-long delay in obtaining a new medication, coupled with the eventual sending of incorrect prescriptions, paints a concerning picture of the operational efficiency and communication within the service.
Another review is highly critical, alleging a "profits over people" mentality and claiming that the institute is understaffed to the point of canceling appointments with short notice. The reviewer cites the reported revenue of the larger Pulse Heart Institute as evidence of a lack of investment in staffing and patient care. This review raises serious concerns about the overall patient experience and the prioritization of patient well-being.
Given these reviews, it is challenging to identify clear promotional information. The positive feedback about Dr. Patel could be seen as an implicit endorsement of the clinical expertise available. However, the significant negative feedback regarding administrative processes, communication, and staffing levels overshadows any potential positive promotional aspects derived solely from the service's focus on heart failure care.
The availability of both a phone number ((253) 301-5370) and a mobile phone number (+1 253-301-5370) suggests an intention for patient contact. However, the reviews indicate that actually reaching someone and receiving timely and accurate responses may be problematic.
For local users seeking "Heart Doctor Near Me" specifically for heart failure management, Pulse Heart Institute Heart Failure Services - Tacoma offers a specialized focus. The presence of a well-regarded physician, as mentioned in one review, is a potential benefit. However, prospective patients should be aware of the significant concerns raised by other patients regarding communication, administrative efficiency, and staffing levels, as these aspects can significantly impact the overall patient experience and quality of care.
Individuals considering this service are strongly advised to inquire directly about their communication protocols, prescription management processes, and staffing levels when contacting the office. It may also be beneficial to seek additional reviews or testimonials from other sources to gain a broader perspective on the patient experience at this specific location of Pulse Heart Institute Heart Failure Services.
In conclusion, Pulse Heart Institute Heart Failure Services - Tacoma provides specialized cardiac care for heart failure patients in the Tacoma area. While the clinical expertise of at least one physician is acknowledged positively, significant concerns have been raised by patients regarding communication, administrative efficiency, and potential understaffing. Local users should carefully consider these factors and conduct thorough due diligence when choosing a heart failure specialist.
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Location
Reviews
Profits over people, they don't care about you, your health or your pulse... as long as they can make a buck. Understaffed to a point where they cancell your appointment 20 minutes before the actual appointment. Despite the fact that their revenue for 2022 was $55,989,148. Let that sink in. $55million dollars and they don't have enough to pay a decent wage or hire more staff. Shame.
The front office staff makes you feel welcomed when you walk in the door and the providers really care and are amazing!!
Best customer service & heart treatment, thank you all for an amazing job.
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