Palm Beach Gardens Medical Center

For individuals in Palm Beach Gardens, Florida, seeking a comprehensive medical facility under the broad category of "Hospital Near Me," Palm Beach Gardens Medical Center, located at 3360 Burns Rd, offers a range of healthcare services. Examining recent patient experiences provides insights into the hospital's environment, services, and features, though it's important to note that feedback can be varied.

One patient who visited the hospital on March 25, 2025, for rectal bleeding and stomach discomfort shared a particularly positive experience, highlighting the hospital's sensitivity and accommodation of specific medical needs. This patient, a Jehovah's Witness requiring bloodless procedures, arrived with high anxiety and elevated blood pressure (177/107). The initial triage experience was notably positive, as the triage nurse was also a Jehovah's Witness. This immediate connection helped alleviate the patient's stress and ensured the provision of a "no blood bracelet," fostering a sense of comfort and reassurance even before entering the emergency room.

Upon immediate assignment to an emergency room, the patient was greeted by Lindsey Ratliff and Robin Ortega, who were commended for making the patient feel "extremely comfortable and relaxed." Their attentiveness to the patient's needs contributed to a significant reduction in blood pressure (down to 124/78). The patient noted that both Robin and Lindsey provided frequent visits and reassurance, emphasizing that the patient was in capable hands. The emergency room doctor and the practitioner nurse, while not Jehovah's Witnesses, were also recognized for their care and attention to all the patient's needs. The overall experience, from arrival to discharge within approximately four hours, left the patient feeling confident in the hospital's care, particularly praising its ability to accommodate bloodless medicine requirements. The patient's self-reported stress level decreased dramatically from a 10 upon arrival to a 1 upon departure, leading to a strong recommendation of the hospital for bloodless patients and the comforting and relaxing care received.

However, another patient's experience, occurring on a Sunday (date unspecified but implied to be recent), presents a contrasting perspective. This patient sought care for high blood sugar (over 320), chest pains, and abdominal pain, accompanied by elevated blood pressure due to the pain. The patient reported a concerning five-hour emergency room visit where the Physician Assistant (PA) Coleen and Dr. Seavauld were allegedly observed watching a basketball game. Despite being connected to fluids and using the call button to request assistance for needing to use the restroom, the patient claimed to have overheard Dr. Seavauld dismissively stating that "room # 11 just wants pain meds" (the patient was in room 11). The patient stated they did not see the doctor even once during the nearly six-hour visit and were ultimately discharged with both high blood pressure and high blood sugar, despite having a Dexcom sensor indicating these elevated levels. The patient reported being told that nothing was wrong and that it was a "fluke," despite feeling "horrible" and facing a delay in seeing their endocrinologist. This review expresses significant dissatisfaction and alleges a lack of attention to patient needs due to staff being occupied with non-medical activities, resulting in a discharge with unresolved critical health indicators.

Considering these two contrasting recent experiences, it's challenging to provide a definitive assessment of the typical environment and services without further information. However, we can infer some aspects:

• Emergency Services: The hospital clearly offers emergency medical care, as evidenced by both patient accounts.
• Triage and Initial Assessment: The positive account highlights an efficient triage process, while the negative account focuses on the subsequent lack of attention.
• Nursing Care: The positive review strongly praises the attentiveness and comforting care provided by nurses Lindsey Ratliff and Robin Ortega. The negative review details a perceived lack of nursing responsiveness.
• Physician and PA Care: The positive review acknowledges the care provided by the emergency room doctor and practitioner nurse. The negative review is highly critical of the PA and attending physician's alleged inattentiveness.
• Accommodation of Specific Needs: The hospital demonstrates a capacity to accommodate specific medical requirements, as shown in the positive experience of the bloodless patient.
• Diagnostic Testing: The positive account mentions that "all testing was done," indicating the availability of diagnostic procedures in the emergency setting.

Features of Palm Beach Gardens Medical Center that can be gleaned from these reviews include:

• Potential for Patient-Centered Care: The positive review showcases instances of compassionate and responsive care.
• Awareness of Bloodless Medicine: The hospital appears to have protocols and understanding for patients requiring bloodless procedures.
• Variable Patient Experiences: The contrasting reviews indicate that patient experiences can differ significantly.
• Allegations of Staff Inattentiveness: The negative review raises serious concerns about the focus and responsiveness of some medical staff.

No promotional information is provided in the given text. Therefore, we cannot comment on any special offers or programs that Palm Beach Gardens Medical Center might be running.

In conclusion, Palm Beach Gardens Medical Center, located at 3360 Burns Rd, Palm Beach Gardens, FL, provides emergency medical services and has demonstrated the ability to accommodate specific medical needs, such as bloodless medicine. While one patient reported a highly positive experience characterized by efficient, compassionate, and accommodating care, another patient shared a deeply concerning experience alleging inattentiveness and inadequate medical attention. These contrasting accounts suggest that while the hospital may have the capacity to provide excellent care, consistency in patient experience might be an area for consideration. For local users seeking a "Hospital Near Me," it is advisable to consider these varied experiences and potentially seek further information or reviews to make an informed decision about their healthcare needs at Palm Beach Gardens Medical Center. For specific inquiries about services, specialties, or any potential promotions, please contact the hospital directly at (561) 622-1411 or +1 561-622-1411.