Orlando Heart & Vascular Center

For individuals in the Orlando, Florida area seeking cardiovascular care, Orlando Heart & Vascular Center, located at 11616 Lake Underhill Rd STE 215, Orlando, FL 32825, USA, offers a range of services. When searching for a "heart doctor near me," this center is one of the options available. Patient reviews provide mixed feedback, highlighting both positive experiences with the medical staff and significant concerns regarding the office's professionalism and administrative processes.

While specific details about the environment of the Orlando Heart & Vascular Center are not extensively described, one positive отзыв mentions a friendly and caring staff. This suggests that within the clinic setting, patients may encounter a welcoming atmosphere. However, another отзыв paints a contrasting picture of unprofessionalism, particularly concerning administrative functions.

Orlando Heart & Vascular Center likely provides a range of cardiovascular services to diagnose, treat, and manage various heart and vascular conditions. These services typically include consultations, diagnostic testing such as electrocardiograms (ECG), echocardiograms, and potentially other specialized cardiac assessments. Cardiologists at the center, including Dr. Patel who is specifically praised in a review, would offer treatment plans and ongoing care for conditions such as coronary artery disease, hypertension, heart failure, arrhythmias, and vascular disorders. The center likely aims to provide comprehensive cardiac care for the local community.

A significant feature highlighted in one отзыв is the positive experience with the staff, particularly mentioning Dr. Patel, Alissa in the front office, and Randi. The patient states, "I love the entire staff. Everyone is genuinely friendly and care about ‘YOU’. Dr. Patel is the best and really listens to you and your concerns. Alissa in the front office is amazing and always a total sweetheart! Randi is great too..." This отзыв underscores the potential for positive interactions and a patient-centered approach from the medical and front office staff.

However, a contrasting отзыв raises serious concerns about the professionalism and administrative efficiency of the office. This patient describes it as "one of the most unprofessional medical offices in Orlando." Specific issues highlighted include difficulties in acquiring medical records after appointments and a lack of clarity on diagnosis. The patient even had to involve their insurance company to obtain necessary documentation, indicating a significant breakdown in communication and administrative processes. The отзыв also mentions that the advertised patient portal for accessing records has been non-functional for over a year, further hindering patients' ability to obtain their medical information.

Adding to these concerns is the difficulty in contacting the office via phone, as the patient notes, "Good luck getting anyone to pick up the phone either." This lack of responsiveness can create significant frustration and impede patients' ability to schedule appointments, ask questions, or address urgent concerns.

Given the starkly contrasting patient experiences, it is challenging to identify specific promotional information. The positive отзыв focuses on the friendly and caring staff, particularly Dr. Patel, Alissa, and Randi, which could be seen as a positive aspect for potential patients who value a personable approach. However, the serious concerns raised in the other отзыв regarding administrative issues, lack of communication, and a non-functional patient portal are significant drawbacks that potential patients should carefully consider.

In conclusion, Orlando Heart & Vascular Center in Orlando offers cardiac care services, and some patients have reported positive experiences with the medical staff, particularly Dr. Patel and other team members who are described as friendly and caring. However, a significant concern has been raised regarding the office's professionalism, administrative processes, difficulty in obtaining medical records and diagnosis clarity, a non-functional patient portal, and challenges in contacting the office by phone. Individuals searching for a "heart doctor near me" in Orlando should weigh these contrasting experiences when considering Orlando Heart & Vascular Center for their cardiovascular care needs. It may be prudent to inquire directly with the center about their current administrative processes and patient communication protocols to make an informed decision.