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- Midwest Heart and Vascular Specialists - Belton
Midwest Heart and Vascular Specialists - Belton
- Overview
- Intro
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- Reviews
phone
+1 816-348-4270address
17067 S Outer Rd Ste 200, Belton, MO 64012, USA
website
midwestheartandvascular.comhours
- Monday 8:00 AM - 4:30 PM
- Tuesday 8:00 AM - 4:30 PM
- Wednesday 8:00 AM - 4:30 PM
- Thursday 8:00 AM - 4:30 PM
- Friday 8:00 AM - 4:30 PM
- Saturday Closed
- Sunday Closed
Midwest Heart and Vascular Specialists - Belton Introduce
For individuals in Belton, Missouri, and the surrounding areas seeking a "Heart Doctor Near Me" with expertise in both cardiology and vascular care, Midwest Heart and Vascular Specialists - Belton, situated at 17067 S Outer Rd Ste 200, Belton, MO 64012, USA, presents itself as a local option. The clinic can be contacted at (816) 348-4270 or via mobile at +1 816-348-4270. This center appears to offer a range of services related to both heart and vascular health, potentially providing a comprehensive approach to cardiovascular well-being.
The available information includes specific feedback from patients, offering insights into their experiences with the clinic and its staff, particularly concerning Dr. Van Jones. One patient, a long-time patient of Dr. Jones, shared a concerning experience following a heart attack that occurred out of town. Upon returning and seeking care from their established doctor, this patient reported being seen by a nurse practitioner who lacked familiarity with their medical history. The patient expressed discomfort and concern regarding this experience, specifically mentioning a question about the presence of a defibrillator despite the nurse practitioner not knowing their history. This highlights the importance patients place on continuity of care and the comfort of being treated by a physician who is well-acquainted with their medical background.
The same patient also raised concerns about the process of communicating with Dr. Jones's nurse, describing it as involving "almost a HIPPA violating questioning." While acknowledging the necessity of office policies, the patient found the process cumbersome. Furthermore, they expressed apprehension about the clinic's model of care, where annual check-ups are reportedly conducted by doctors, while hospital follow-ups are handled by nurse practitioners. This patient felt this arrangement was "a bit backwards" and raised concerns about their future healthcare, emphasizing their desire to be seen by Dr. Van Jones.
In contrast to the administrative and follow-up concerns, another patient reported having "a good visit with Dr. Jones," indicating a positive interaction with the physician himself. This suggests that Dr. Jones may possess strong clinical skills and provide satisfactory consultations. However, this positive experience was overshadowed by significant issues encountered with the clinic's administrative processes, specifically regarding the scheduling of a necessary echocardiogram.
The second patient detailed a frustrating two-month delay in scheduling their echo. They reported making multiple calls to the front desk, often having to leave voicemails without receiving a callback. It was only after persistent calling that they finally reached someone. The explanation provided by the front desk was that scheduling was awaiting insurance pre-approval. However, upon contacting the scheduling department directly, the patient was informed that no order for the echo had been placed. This discrepancy in information suggests either a lack of communication or misinformation within the clinic's administrative staff.
The patient explicitly stated their frustration with the situation, emphasizing the critical nature of echocardiograms for heart patients, as these tests can be life-saving. They expressed a lack of understanding regarding the delay and the conflicting information received. This feedback strongly indicates significant issues with the front desk's responsiveness and the overall coordination of diagnostic procedures within the clinic.
In a summary of their experience, the second patient gave Dr. Jones a 5-star rating, while assigning no stars to the front desk, resulting in an average of 2.5 stars, which they rounded up. This stark contrast highlights a potential disconnect between the quality of care provided by the physician and the efficiency and reliability of the administrative support staff. It suggests that while Dr. Jones may be a competent and well-regarded doctor, the patient experience is significantly impacted by the operational aspects of the clinic.
Based on the limited information, it is challenging to provide a comprehensive overview of the environment of Midwest Heart and Vascular Specialists - Belton. However, the issues raised regarding front desk communication and scheduling suggest that improvements in these areas may be needed to ensure a smooth and efficient patient experience. The physical environment is not described, but one would typically expect a medical clinic to have waiting areas, examination rooms, and potentially areas for conducting diagnostic tests such as echocardiograms.
Given the name of the practice, the services likely encompass a range of cardiac and vascular care, potentially including:
- General cardiology consultations and follow-ups.
- Vascular disease diagnosis and management.
- Electrocardiograms (ECG/EKG).
- Echocardiography (as mentioned in the review).
- Stress testing.
- Holter and event monitoring.
- Management of conditions such as heart attack recovery, hypertension, hyperlipidemia, heart failure, arrhythmias, peripheral artery disease, and other vascular disorders.
However, the specific scope of services and the involvement of nurse practitioners in follow-up care, as mentioned by one patient, would need to be clarified directly with the clinic.
Currently, there is no explicit promotional information available for Midwest Heart and Vascular Specialists - Belton in the provided text. The patient reviews offer a mixed perspective, with positive feedback for Dr. Jones's clinical skills but significant concerns regarding administrative processes, particularly communication and scheduling.
For individuals seeking a "Heart Doctor Near Me" in Belton, MO, Midwest Heart and Vascular Specialists - Belton offers the expertise of Dr. Van Jones. However, potential patients should be aware of the administrative challenges reported by some individuals. While the clinical care provided by Dr. Jones appears to be well-regarded, addressing the issues related to front desk communication and the scheduling of diagnostic tests would be crucial for enhancing the overall patient experience at this clinic.
If you are considering Midwest Heart and Vascular Specialists - Belton for your cardiac or vascular care needs, it may be beneficial to inquire directly about their appointment scheduling procedures, communication protocols, and the roles of both physicians and nurse practitioners in patient care. While Dr. Jones receives positive feedback for his consultations, ensuring a smooth and efficient experience with the administrative aspects of the clinic is also an important factor in choosing a healthcare provider. Contacting the clinic at (816) 348-4270 can provide further clarity on their services and operational processes.
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Reviews
It doesn’t make any sense that you can not get in touch with anyone no matter what time you call. They never answer the phone I’m thinking about changing my doctor. I have some important questions to ask but can never get in touch with anyone. Even if you leave a message you get no returns they are playing with people lives.
My appointment with Dr. Van Jones was to check the effectiveness of a new prescribed medication. He asked necessary questions and because of my concerns with this medication, we decided on another medication. I will use the new medication for 3 months and then return for evaluation. Dr. Jones did not rush me. He listened to my concerns. I felt very comfortable because of his demeanor and his relaxed manner.
I love Dr. Jones. The nurses were great, too. My only complaint would be that it took quite a while between the time the nurse left me and the doctor came in. But overall it was a great experience.
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