Lexington Heart Specialists

For individuals in Lexington, Kentucky, seeking a "Heart Doctor Near Me," Lexington Heart Specialists, located at 1760 Nicholasville Rd Ste 402, Lexington, KY 40503, USA, is a local cardiology practice. When considering this clinic for your cardiac care needs, it is important to take into account all available information, including patient reviews, which can offer insights into the administrative and patient care aspects of the practice. The provided reviews for Lexington Heart Specialists highlight significant concerns regarding billing communication and appointment management, which potential patients should be aware of.

One review details a frustrating experience with the billing department. The individual states they have never visited the office or seen a doctor from this practice but received a bill for what they assume was an ER service. Despite multiple attempts to contact Stephanie in the billing office since February or March to understand the charges and the services rendered, the reviewer reports a lack of response. Calling at least once a month has yielded no communication, leading to the reviewer's inability to recommend the office due to the apparent difficulty in obtaining necessary information and answers regarding billing inquiries. This raises concerns about the transparency and responsiveness of the billing department at Lexington Heart Specialists.

Another review, posted on behalf of the patient's wife, describes a "horribly mismanaged office" experience related to appointment scheduling. The patient had an appointment scheduled for a Tuesday afternoon but received a call that morning stating the doctor would not be available due to an early end to the day, resulting in a rescheduling for Thursday afternoon. Subsequently, on Thursday morning, the office called again, requesting if the patient could come in earlier that day because the doctor's afternoon availability was uncertain. The patient rearranged their schedule to arrive by 10:50 am for an 11:00 am appointment, being assured they would be the first patient seen. However, by 11:30 am, the doctor had still not arrived. The office then allegedly asked the patient to reschedule once more. The reviewer expresses significant disappointment with this level of mismanagement, questioning the value the office places on patients' time. The review also mentions an unhelpful and rude front desk staff member, contributing to an overall negative impression and a strong recommendation to seek cardiac care elsewhere. These accounts suggest potential systemic issues with appointment scheduling, communication, and front office management at Lexington Heart Specialists.

Given the information available, it is challenging to objectively describe the typical environment of Lexington Heart Specialists. While the address indicates a suite within a medical building, the patient reviews do not provide details about the clinic's ambiance, waiting areas, or facilities. Potential patients may want to inquire about the clinic's environment directly when contacting the office. However, the negative feedback regarding staff attitude in one review suggests that the overall patient experience might be impacted by the administrative and front office interactions.

Without further information beyond the address and phone number, and considering the nature of a cardiology practice, it is reasonable to infer that Lexington Heart Specialists likely offers a range of services related to the diagnosis, treatment, and prevention of cardiovascular diseases. These services typically include:

• Clinical Cardiology Consultations: Evaluation of patients with known or suspected heart conditions.
• Diagnostic Cardiac Testing: Such as electrocardiograms (ECG/EKG), echocardiograms, stress tests, and potentially Holter monitoring.
• Management of Heart Conditions: Including conditions like hypertension, hyperlipidemia, coronary artery disease, and arrhythmias.
• Preventive Cardiology: Guidance on lifestyle modifications and risk factor management.
• Follow-up Care: Monitoring and managing patients with existing cardiac conditions.

However, the negative reviews raise concerns about the efficiency and reliability of accessing these services due to potential issues with scheduling and communication.

Based on the limited positive information and the significant negative feedback, it is difficult to highlight specific positive features of Lexington Heart Specialists. The primary features that emerge from the reviews are concerning: poor communication regarding billing, mismanagement of appointment scheduling leading to significant inconvenience for patients, and unprofessional behavior from at least one front desk staff member. These issues appear to significantly detract from the patient experience and raise questions about the overall administrative efficiency of the practice.

Currently, there is no promotional information available for Lexington Heart Specialists in the provided data. Given the negative feedback in the reviews, it is unlikely that the practice would be actively promoting its services without addressing the reported issues. Potential patients would need to contact the office directly to inquire about any specific programs or initiatives they may offer. However, the strong negative recommendations from the reviewers should be a significant consideration for anyone looking for a "Heart Doctor Near Me."

For local users in Lexington, KY, searching for a "Heart Doctor Near Me," the reviews for Lexington Heart Specialists at 1760 Nicholasville Rd Ste 402 present significant concerns regarding billing communication and appointment management. While the practice likely offers standard cardiology services, the reported administrative issues and negative staff interactions should be carefully considered. Potential patients may want to weigh these experiences heavily when making their decision and perhaps seek additional information or explore alternative cardiology practices in the area.

If you still wish to learn more about Lexington Heart Specialists, you can contact them at their phone number: (859) 278-0383 or +1 859-278-0383. However, given the serious nature of the reported issues, it would be prudent to also research other cardiology practices in Lexington to ensure you receive timely, respectful, and effective cardiac care.

In conclusion, while Lexington Heart Specialists is listed as a local option for "Heart Doctor Near Me," the available patient reviews raise red flags concerning billing practices, appointment management, and staff professionalism. Local users should carefully consider these negative experiences and potentially explore other cardiology providers in Lexington, KY, to ensure a positive and reliable healthcare experience.