1. HeartCare Hub
  2. Heart Doctor Near Me
  3. Kentucky
  4. Fayette County
  5. Lexington
  6. Heart Doctor Near Me in Nicholasville Road
  7. Nathan Kusterer MD
  • Overview
  • Intro
  • Photos
  • Location
  • Reviews

address

1720 Nicholasville Rd UNIT 400, Lexington, KY 40503, USA

website

www.baptisthealth.com

hours

  • Monday 8:30 AM - 5:00 PM
  • Tuesday 8:30 AM - 5:00 PM
  • Wednesday 8:30 AM - 5:00 PM
  • Thursday 8:30 AM - 5:00 PM
  • Friday 8:30 AM - 5:00 PM
  • Saturday Closed
  • Sunday Closed

Nathan Kusterer MD Introduce

For individuals in Lexington, Kentucky, and the surrounding areas searching for a cardiologist through the "Heart Doctor Near Me" platform, Nathan Kusterer MD is one of the listed practitioners. This introduction aims to provide local users with an objective overview of Dr. Kusterer's practice based on the available online patient reviews, highlighting both potential strengths and areas of concern.

Dr. Nathan Kusterer is a medical doctor specializing in cardiology, with his office located at 1720 Nicholasville Rd UNIT 400, Lexington, KY 40503, USA. He can be contacted at (859) 277-5887, and his mobile number is +1 859-277-5887. The provided information does not include specific details about the clinic's environment or the amenities offered. Typically, cardiology practices aim to provide a professional and comfortable setting for consultations and examinations, equipped with the necessary facilities for initial cardiac assessments.

The available patient reviews offer contrasting perspectives on Dr. Kusterer's practice. One reviewer expresses significant dissatisfaction with the office staff, recounting a frustrating experience trying to reschedule an appointment after a cancellation. This patient reports leaving messages that were not returned promptly, contradicting the stated 24-hour call-back policy. While acknowledging that "the doctor is great," the negative experience with the staff led this reviewer to advise others to "find somewhere else" to avoid potential stress related to administrative issues. This feedback suggests a potential disconnect between the quality of medical care provided by Dr. Kusterer and the efficiency or responsiveness of his office staff.

Another reviewer raises concerns about the overall patient care experience, stating that Dr. Kusterer is "not attentive to patient needs" and delegates patient care to APRNs (Advanced Practice Registered Nurses) and PAs (Physician Assistants). This reviewer suggests that the practice is "too busy to provide quality individualized care" and recommends seeking treatment outside of the Baptist Health system, implying a perception of a corporate-driven approach that may compromise personalized attention. This feedback raises questions about the level of direct involvement of Dr. Kusterer in patient care and the potential for a high patient volume affecting the quality of individualized treatment.

The reviewer further comments that experience alone does not guarantee quality care and reiterates the recommendation to find providers outside the Baptist Health system for more personalized treatment. This perspective suggests a belief that the structure or operational style of the healthcare system Dr. Kusterer is affiliated with may not prioritize individualized patient needs.

Based on these reviews, potential features of Dr. Kusterer's practice include his medical expertise as a cardiologist, acknowledged positively by one reviewer. However, the reviews also highlight significant concerns regarding the responsiveness and efficiency of the office staff, as well as potential issues related to patient attentiveness and the level of direct care provided by Dr. Kusterer himself, with suggestions of delegation to other healthcare professionals within the practice. The affiliation with Baptist Health is also mentioned as a factor to consider by one reviewer, who suggests seeking care outside of this system for more individualized attention.

For local users searching for a "Heart Doctor Near Me," Nathan Kusterer MD is located in Lexington, KY. The available reviews do not contain any promotional information about the practice. Instead, they offer cautionary feedback regarding administrative processes and the perceived level of individualized care. Individuals considering Dr. Kusterer should weigh the positive comment about the doctor's skill against the reported negative experiences with the staff and concerns about patient attentiveness and care delegation.

In conclusion, the online reviews for Nathan Kusterer MD present a mixed picture. While one patient acknowledges the doctor's competence, both reviewers express concerns about the practice's operations. Issues with appointment rescheduling and staff responsiveness are noted, as well as concerns about patient attentiveness and the extent to which Dr. Kusterer directly manages patient care. The affiliation with Baptist Health is also mentioned as a potential factor influencing the quality of individualized treatment. Local users in the "Heart Doctor Near Me" category should carefully consider these points when evaluating Dr. Kusterer as a potential cardiologist.

Photos

Nathan Kusterer MD 0
Nathan Kusterer MD 1

Location

Reviews

We had to miss an appt but called to cancel. I've been trying, since a couple of days after, to reschedule appt and it has been a NIGHTMARE. I've left messages without return call. They say they'll call back within 24 hours. That's not true. The doctor is great but staff is not. Find somewhere else or you'll have blood-pressure problems even if you didn't before.

Jun 10, 2022 · Jeanine Eaton

Not attentive to patient needs. Let's APRN and PA's see his patients. This practice is too busy to provide quality indiviualized care. Find treatment outside of Baptist Health for more quality and individuualized treatment. Just because your old and have experience does not mean you know how to provide quality care. Find other providers outside the Baptist Health system. It is just a corporate run system.

Apr 18, 2022 · Larry Coy

Dr. Kusterer has been absolutely amazing in the care my husband has received this past month. The timeframe in which he was seen, the care received, the concern shown was so appreciated.

Feb 07, 2023 · Marilyn Raider

I can’t say enough about how well he listened to my concerns and was willing to try whatever it took to help me feel better again. I’m so grateful 🙏

Jul 06, 2022 · Tiffany K9

Excellent patient care!!!!!!

Feb 09, 2023 · ronald raider