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- Delaware Cardiovascular Associates: Mark E. Zweben, MD
Delaware Cardiovascular Associates: Mark E. Zweben, MD
- Overview
- Intro
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phone
+1 302-834-7676address
121 Becks Woods Dr, Bear, DE 19701, USA
website
www.decardio.comhours
- Monday 8:00 AM - 5:00 PM
- Tuesday 8:00 AM - 5:00 PM
- Wednesday 8:00 AM - 5:00 PM
- Thursday 8:00 AM - 5:00 PM
- Friday 8:00 AM - 5:00 PM
- Saturday Closed
- Sunday Closed
Delaware Cardiovascular Associates: Mark E. Zweben, MD Introduce
Delaware Cardiovascular Associates: Mark E. Zweben, MD, is located at 121 Becks Woods Dr, Bear, DE 19701, USA. You can contact the office at (302) 834-7676 or +1 302-834-7676.
Dr. Zweben is a cardiologist associated with Delaware Cardiovascular Associates, providing cardiac care to patients in the Bear, DE area and surrounding regions. Patient reviews indicate that while Dr. Zweben is regarded as a skilled and knowledgeable physician, there are concerns regarding the practice's administrative operations.
Patient reviews highlight a recurring theme of frustration with the office staff and billing procedures. One reviewer, a patient since 2012, reports frequent appointment rescheduling due to staffing issues across multiple office locations. They express concern about the potential impact of these delays on patients with serious health conditions. This reviewer also mentions repeated, unresolved complaints to management and intends to file a complaint with the Better Business Bureau.
Another reviewer acknowledges Dr. Zweben's expertise but expresses significant dissatisfaction with the billing process. They report being overcharged and experiencing difficulty resolving the issue due to outsourced billing and unresponsive staff.
Key aspects of Delaware Cardiovascular Associates: Mark E. Zweben, MD, based on patient reviews, include:
- Dr. Zweben is considered a skilled and knowledgeable cardiologist.
- Recurring issues with office staffing leading to frequent appointment rescheduling.
- Significant concerns regarding the billing process and difficulty resolving billing errors.
- Challenges with communication and responsiveness from office staff and outsourced billing.
For individuals seeking cardiology care from Dr. Zweben, it is recommended to be aware of the reported administrative challenges and to:
- Inquire about appointment scheduling policies and potential delays.
- Clarify billing procedures and potential issues before receiving services.
- Maintain detailed records of appointments and billing transactions.
Direct contact with the practice is advised for further details regarding Dr. Zweben's services and the practice's policies.
Location
Reviews
First I want to say that my husband really likes Dr Zweben. He's a good doctor. But be warned, the billing is the worst!!! We pay our bill as soon as it comes in, but for some reason we were charged twice our deductible. I have called billing 4 times, only to leave messages. No one returns calls. The office does not handle billing ( it is out sourced) so they couldn't help either.
FMLA paperwork was faxed over 2 weeks ago. Been calling for the past week as it hasn't been filled out and sent. Deadline is tomorrow and I am constantly being told "We will call you back" and "Our disability specialist isn't in". For the last 2 weeks? Does nobody cover if they're not in?
staff was very kind and helpful. Dr. Mark Zweben was so patient and kind with my grandmother not to mention was able to diagnosis her heart condition that 2 other Cardios had no idea what was going on!
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