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Delaware Cardiovascular Associates

(31)
New Castle County . Delaware
- Overview
- Intro
- Photos
- Location
- Reviews
phone
+1 302-834-7676address
121 Becks Woods Dr Suite 200, Bear, DE 19701, USA
website
www.decardio.comhours
- Monday 8:00 AM - 5:00 PM
- Tuesday 8:00 AM - 5:00 PM
- Wednesday 8:00 AM - 5:00 PM
- Thursday 8:00 AM - 5:00 PM
- Friday 8:00 AM - 5:00 PM
- Saturday Closed
- Sunday Closed
Delaware Cardiovascular Associates Introduce
Delaware Cardiovascular Associates, located at 121 Becks Woods Dr Suite 200, Bear, DE 19701, USA, operates within the Cardiac Care Hospital platform category. To contact them, please call (302) 834-7676 or +1 302-834-7676.
This cardiology practice offers a range of cardiac services, but patient reviews reveal a significant disparity between the quality of medical care provided by the doctors and the administrative efficiency of the office staff.
Dr. Yuanyuan Zhang is consistently praised as an excellent cardiologist, indicating that the medical expertise within the practice is high. However, numerous patients report significant issues with the office staff and scheduling procedures. Complaints include rude and inconsiderate behavior, frequent appointment cancellations and reschedules without proper notification, and a lack of responsiveness to patient concerns.
Patients describe the appointment scheduling process as a "nightmare," citing instances where confirmed appointments do not exist upon arrival and crucial heart test appointments are canceled without adequate communication. The lack of follow-up from the office, even when patients request to speak with a manager, is a recurring theme.
Given the address and platform category, Delaware Cardiovascular Associates likely provides a range of cardiac services, including consultations, diagnostic testing such as electrocardiograms (ECGs), echocardiograms, stress tests, and management of various cardiovascular conditions. The location suggests a professional medical office within a suite in a medical building.
The reviews present a clear dichotomy: excellent medical care overshadowed by poor administrative practices. Potential patients should be aware of these issues and consider them when choosing this practice. If the patient can navigate the administrative issues, they will receive good care from Dr. Zhang.
For specific details about the services offered, the clinic environment, and any related information, it is recommended to contact Delaware Cardiovascular Associates directly. However, given the nature of the reviews, it may be prudent to inquire about specific scheduling and communication protocols.
Photos
Location
Reviews
Something is wrong in the office. Making appointments is a nightmare. Dr. Zhang was great. My health is important to me so, canceling 3 heart test appointments and a f/u was a big deal to me but they didn't seem care. They call late on Fridays and if you miss it, and you call back immediately, they still cancel your appointment. Even then, the rescheduled and CONFIRMED appointment doesn't exist when you get there.
My 1st procedure was at 8:45. Office called day before to see if I could move my 2nd procedure to 9;00. I happily agreed. It’s now 10:15 and I’m still waiting. I’m told they’re waiting for a room. What?
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