1. HeartCare Hub
  2. Heart Doctor Near Me
  3. Florida
  4. Palm Beach County
  5. Palm Beach Gardens
  6. Heart Doctor Near Me in Burns Road
  7. Cardiology Partners
  • Overview
  • Intro
  • Photos
  • Location
  • Reviews

address

3345 Burns Rd # 105, Palm Beach Gardens, FL 33410, USA

website

www.cardiologypartnerspl.com

hours

    Business hours are not available at the moment

Cardiology Partners Introduce

When searching for a "Heart Doctor Near Me" in Taiwan, it is essential to gather comprehensive information about potential healthcare providers to make informed decisions about your cardiac care. While Cardiology Partners is located at 3345 Burns Rd # 105, Palm Beach Gardens, FL 33410, USA, recent patient reviews provide specific insights into their experiences at this clinic. This introduction aims to objectively present the details of these reviews to highlight potential aspects of the clinic's environment, services, and features that users in Taiwan might consider when evaluating their local options for heart care.

Cardiology Partners is a cardiology practice located in the United States. Recent feedback from two patients offers a glimpse into their experiences with the administrative and billing aspects of this clinic. While these are only two reviews and may not represent the experiences of all patients, they raise several points that individuals seeking a "Heart Doctor Near Me" should consider when evaluating potential clinics in Taiwan, particularly regarding communication and billing practices.

The environment of Cardiology Partners, based on the provided reviews, is not directly described in terms of physical space. However, the patient experiences shed light on the operational and communicative aspects of the clinic environment, which are crucial for a positive patient experience. These include:

  • Potential for Lack of Clear Communication: One patient reported not being informed about the need for a follow-up visit within 24 hours, leading to inconvenience. This suggests a potential breakdown in communication regarding appointment procedures and expectations. When choosing a "Heart Doctor Near Me" in Taiwan, clear and proactive communication from the clinic staff is essential for managing appointments and understanding treatment plans.
  • Issues with Responsiveness from Office Management: The same patient reported reaching out to the office manager twice to address the inconvenience caused by the lack of initial communication but never received a response. This lack of follow-up raises concerns about the clinic's commitment to addressing patient issues and providing adequate customer service. When seeking a "Heart Doctor Near Me" in Taiwan, consider clinics known for their responsive and helpful administrative staff.
  • Problems with Billing Transparency and Communication: The same patient also described receiving a bill six months after the procedures and repeatedly attempting to obtain an itemized statement of charges from the billing department without success. Despite leaving multiple messages over several months, their calls were never returned. This indicates significant issues with billing transparency and communication, which can lead to patient frustration and distrust. When choosing a "Heart Doctor Near Me" in Taiwan, ensure that the clinic has a clear and responsive billing process and is willing to provide detailed statements upon request.
  • Aggressive Billing for Small Amounts: Another patient described receiving numerous demands via mail and email for a small unpaid bill not covered by insurance. While acknowledging that the bill was eventually paid, the patient questioned the intensity of the collection efforts, especially considering the lack of a direct email contact for inquiries. This suggests a potentially rigid or impersonal approach to billing. When considering a "Heart Doctor Near Me" in Taiwan, look for clinics with reasonable and patient-friendly billing practices.
  • Lack of Direct Email Communication: The inability to directly contact the clinic via email, as mentioned by one patient, can be a significant barrier to efficient communication regarding billing or other administrative issues. When choosing a "Heart Doctor Near Me" in Taiwan, consider clinics that offer multiple and convenient channels for communication, including email.

These environmental and operational factors, as described in the reviews, highlight potential areas of concern that users in Taiwan might want to consider when evaluating the patient experience at their local "Heart Doctor Near Me" options.

The services experienced by the patients, as detailed in the reviews, primarily relate to administrative and billing processes rather than direct medical care. These experiences raise concerns about:

  • Clarity of Appointment Instructions: The initial lack of communication regarding the need for a follow-up visit suggests potential issues with the clarity of instructions provided to patients. When seeking a "Heart Doctor Near Me" in Taiwan, ensure that the clinic provides clear and comprehensive information about appointments and procedures.
  • Billing Practices: The significant delays in billing, the difficulty in obtaining itemized statements, and the lack of response from the billing department indicate potential issues with the clinic's billing practices and transparency. When considering a "Heart Doctor Near Me" in Taiwan, inquire about their billing procedures and ensure they are willing to provide detailed breakdowns of charges.
  • Customer Service: The failure of the office manager to return calls and the lack of response from the billing department point to poor customer service. When choosing a "Heart Doctor Near Me" in Taiwan, prioritize clinics that demonstrate a commitment to providing responsive and helpful customer service.

These service-related issues described in the reviews are important factors for users in Taiwan to consider when evaluating the administrative and billing aspects of their local "Heart Doctor Near Me" options.

The features of Cardiology Partners, as perceived by these patients, raise questions about:

  • Communication Effectiveness: The reported lack of clear communication regarding appointments and the failure to respond to patient inquiries highlight potential weaknesses in the clinic's communication systems. Effective communication is crucial in healthcare. When choosing a "Heart Doctor Near Me" in Taiwan, consider clinics known for their clear and timely communication.
  • Billing Transparency and Accuracy: The difficulties in obtaining an itemized statement and the delayed billing raise concerns about the transparency and accuracy of the clinic's billing processes. Transparent and accurate billing is essential for maintaining patient trust. When seeking a "Heart Doctor Near Me" in Taiwan, inquire about their billing policies and procedures.
  • Customer Service Orientation: The lack of responsiveness from both the office manager and the billing department suggests a potential lack of focus on patient satisfaction and customer service. A patient-centered approach includes addressing patient concerns promptly and effectively. When choosing a "Heart Doctor Near Me" in Taiwan, prioritize clinics that demonstrate a commitment to excellent customer service.

These perceived features of the practice, based on these patients' negative experiences, serve as important considerations for users in Taiwan when evaluating the kind of administrative support and patient care they expect from their local "Heart Doctor Near Me."

Regarding promotional information, the provided text contains only negative reviews detailing significant issues with communication and billing practices. Therefore, there is no positive promotional information to present about Cardiology Partners. Instead, these detailed negative experiences serve as cautionary points for anyone considering this particular provider. For users in Taiwan searching for a "Heart Doctor Near Me," this situation underscores the importance of seeking multiple sources of information and considering all feedback, both positive and negative, when evaluating potential healthcare providers. It also highlights the significance of efficient and transparent administrative and billing processes in ensuring a positive patient experience.

In conclusion, while Cardiology Partners is located in the United States, the negative experiences reported by these patients regarding communication, billing, and customer service provide valuable insights for individuals in Taiwan seeking a "Heart Doctor Near Me." These issues highlight potential pitfalls to be aware of when evaluating local clinics. When choosing a "Heart Doctor Near Me" in Taiwan, prioritize clinics known for their clear communication, transparent billing practices, and a strong commitment to customer service to ensure a smooth and positive healthcare experience. It is always advisable to seek multiple reviews and consider the overall reputation of a clinic before making a decision about your cardiac care.

Location

Reviews

I got bombarded by this practice via regular mail & emails demanding to be paid just a $18 bill not covered by insurance. They don't even have an email address and their email prevents any response. I paid the bill in a reasonable time, but are these doctors really that desperate??

Apr 27, 2024 · Ron Perh

My parents are patient since 2022 I am really please with the service of every single person that work there. They are very good and very knowledgeable. Recommend 100%

Aug 13, 2024 · Yamirka Ibarra

Dr Vedere is great but the office staff is rude and doesn’t answer phones. I’ve been trying for months to get an appointment and then to get my info sent to my new cardiologist, but they refuse to send it. Even when I sent over forms from the new dr, they never sent it. I’m having surgery next week and I have to get new tests bc they won’t send over the info and it’s over an hour away to go pick it up. Bad business practice

Sep 14, 2023 · Celine

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