Cardiology Associates-Brooklyn

If you're seeking a "heart doctor near me" in Brooklyn, NY, Cardiology Associates-Brooklyn is located at 421 Ocean Pkwy, Brooklyn, NY 11218, USA. They can be reached at (718) 871-4742 or +1 718-871-4742.

Cardiology Associates-Brooklyn provides cardiology services. However, patient reviews indicate significant concerns regarding the behavior of a specific receptionist and potential office management issues.

One patient review praises the surgeons but expresses extreme dissatisfaction with a "Russian receptionist with a heavy accent" who they describe as having a "very nasty attitude." The reviewer recounts instances of unprofessional phone demeanor, including being hung up on mid-sentence, and similar experiences during in-person appointments. They express frustration with the receptionist's "miserable" attitude and the difficulty in obtaining necessary information, and states they will speak to the manager if they return.

Another review echoes similar concerns, advising first-time callers to "excuse yourself from making an appointment through her" and to call back for a different receptionist. They also allege that the office manager is a friend of the receptionist, suggesting potential challenges in addressing complaints.

These reviews highlight a significant disparity between the perceived quality of the surgeons' medical care and the negative experiences with the receptionist and potentially the office management. The recurring themes of rudeness, unprofessionalism, and communication difficulties raise serious concerns about the overall patient experience. Potential patients should be aware of these issues and consider them carefully when making healthcare decisions.

The location at 421 Ocean Pkwy suggests a medical office setting in Brooklyn. Patients can expect standard cardiovascular consultation and testing facilities. However, the reviews indicate potential issues with the quality of patient interactions and administrative processes.

For individuals considering Cardiology Associates-Brooklyn, it is strongly recommended to be aware of the consistently negative feedback regarding the receptionist and potential office management issues. Direct communication with the office to inquire about staff training and administrative policies is essential. If scheduling an appointment, be prepared to advocate strongly for your healthcare needs and to document all interactions. Direct communication with a doctor is recommended if possible. It is also important to consider that a respectful and efficient office environment is crucial for effective healthcare.