American Heart Center PC

If you are searching for "Heart Doctor Near Me" services in the Neptune City, New Jersey area, American Heart Center PC is located at 1900 NJ-33 Fl 2, Neptune City, NJ 07753, USA. They can be contacted by phone at (732) 663-1123 or via their mobile number +1 732-663-1123.

Patient reviews for American Heart Center PC consistently raise significant concerns regarding the practice's efficiency and patient management. Multiple reviewers report excessively long wait times for scheduled appointments. One patient with a 1:45 PM appointment noted still waiting at 3:30 PM, recalling a similar experience years prior where they ultimately left without being seen. Another patient with a 12:30 PM appointment reported waiting for over an hour, with no clear indication of when they would be seen, expressing significant frustration.

Further criticism is directed at the practice's administrative processes. One reviewer details a particularly negative experience concerning a scheduled vein procedure. They allege that the office failed to obtain necessary insurance authorization over several months leading up to the procedure. Communication was reportedly poor, with the office not providing promised pre-procedure instructions or sending a prescription to the pharmacy. Upon the patient's follow-up, they were allegedly given false information about the authorization status. The reviewer states that the insurance company's records indicated that the authorization request was not initiated until the patient's inquiry and was incomplete, ultimately leading to denial due to lack of follow-up from the doctor's office. This patient also mentions a history of general mismanagement of appointment scheduling, with 1 to 2-hour waits being common, and states they will never use this practice again.

Based on these reviews, American Heart Center PC appears to struggle with significant issues related to appointment scheduling, communication, and administrative processes, particularly regarding insurance authorizations. Patients report experiencing very long wait times and frustration with the office's management. Individuals seeking "Heart Doctor Near Me" services in Neptune City, NJ, should be aware of these reported issues when considering American Heart Center PC.