WakeMed Heart & Vascular – Cary Cardiology

For individuals searching within the "Heart Doctor Near Me" category, we present an introduction to WakeMed Heart & Vascular – Cary Cardiology, located at 300 Keisler Dr Suite 204, Cary, NC 27518, USA. The available patient reviews paint a concerning picture of the patient experience at this facility, highlighting significant issues with front office operations, appointment scheduling, physician attentiveness, and follow-up care.

While specific details about the physical environment of the clinic are not extensively described, the location within a suite suggests a standard medical office setting. This typically includes a reception area, waiting rooms, examination rooms, and administrative offices. However, one patient review describes the front office as a "trainwreck" and criticizes the lack of a direct phone line for patients running late, as well as receptionists being occupied with personal phone use upon arrival. These observations suggest potential issues with the efficiency and professionalism of the front office operations, which can significantly impact a patient's initial impression and overall experience.

As part of the WakeMed Health & Hospitals system, WakeMed Heart & Vascular – Cary Cardiology likely offers a range of services related to the diagnosis, treatment, and prevention of cardiovascular diseases. Based on the context of the "Heart Doctor Near Me" category and the issues described in the reviews, potential services may include:

• General Cardiology Consultations: Initial meetings with a cardiologist to discuss symptoms, medical history, and potential cardiac concerns. However, one review raises concerns about the lack of perceived urgency and attentiveness during a consultation.
• Electrocardiogram (EKG): While not explicitly mentioned as being performed, EKGs are a standard initial diagnostic tool in cardiology and are likely available.
• Echocardiogram Scheduling: One patient was referred to schedule an echocardiogram "ASAP," indicating that this diagnostic service is either offered on-site or through a referral process. However, the review notes delays in scheduling this test.
• Other Diagnostic Tests: The same patient was also referred for "other tests," suggesting a broader range of diagnostic capabilities, although the specific tests are not identified.
• Urgent Referrals: The clinic receives "urgent referrals" from other medical facilities, such as urgent care centers and emergency rooms, indicating they are intended to address potentially serious cardiac issues. However, one review expresses severe dissatisfaction with the perceived lack of urgency in scheduling these referrals.
• Follow-Up Care: While follow-up care is typically a crucial aspect of medical treatment, one patient explicitly reports a complete lack of follow-up or care to understand their ongoing symptoms.

The features of WakeMed Heart & Vascular – Cary Cardiology, as perceived through the lens of the available patient reviews, raise significant concerns:

• Inefficient Front Office Operations: The lack of a direct phone line and receptionists engaged in personal phone use suggest potential issues with patient communication and professionalism at the administrative level.
• Poor Appointment Scheduling and Lack of Urgency: One patient with concerning cardiac symptoms reported a week-long wait for an "urgent referral" and further delays in scheduling necessary diagnostic tests, indicating a potential failure to prioritize urgent cases effectively.
• Lack of Physician Attentiveness and Professionalism: The same patient described the consulting physician as lacking urgency and even taking a personal phone call during the appointment, raising serious concerns about the level of care and attention provided.
• Excessive Wait Times: Patients may experience significant waiting times, with one review mentioning a 45-minute wait to see a nurse and an additional 30-minute wait in the waiting room after the scheduled appointment time.
• Inadequate Diagnostic Workup: In at least one instance, a patient presenting with concerning cardiac symptoms did not undergo any testing during their initial consultation.
• Poor Communication and Lack of Follow-Up: The lack of clear information regarding test results and the complete absence of follow-up care reported by one patient are significant red flags, indicating a potential breakdown in communication and patient management.

The provided reviews do not contain any positive feedback that could be construed as promotional information. Instead, they highlight significant shortcomings in the clinic's operations and patient care. The negative experiences shared by these patients serve as serious warnings for potential future patients.

For local users in Taiwan who are seeking information about a "Heart Doctor Near Me" for themselves or for family members or friends residing in the Cary, North Carolina area of the United States, WakeMed Heart & Vascular – Cary Cardiology is a local option. However, the overwhelmingly negative patient reviews raise serious concerns about the clinic's front office efficiency, appointment scheduling, physician attentiveness, and follow-up care. Individuals considering this facility should be aware of these reported issues and may want to seek alternative options for their cardiac care needs. The phone numbers provided are (919) 235-6470 and +1 919-235-6470, and the address is 300 Keisler Dr Suite 204, Cary, NC 27518, USA. Given the severity of the negative feedback, it would be prudent to thoroughly research other cardiology practices in the area before making a decision.

In conclusion, the patient reviews for WakeMed Heart & Vascular – Cary Cardiology in Cary, NC, paint a concerning picture of the patient experience. Significant issues have been reported regarding front office operations, appointment delays, lack of physician attentiveness, inadequate diagnostic workup, and a complete absence of follow-up care in at least one instance. These issues raise serious questions about the quality of care and patient management at this facility. Individuals seeking a "Heart Doctor Near Me" in Cary should carefully consider these negative experiences and may want to explore alternative cardiology practices to ensure they receive timely, attentive, and comprehensive care.