Texas Health Heart & Vascular Specialists

For individuals in Keller, Texas, seeking a "Heart Doctor Near Me," Texas Health Heart & Vascular Specialists is located at 10840 Texas Health Trail #260. They can be contacted at (817) 545-4550 or +1 817-545-4550 for inquiries and appointments. Being part of the Texas Health system suggests a connection to a larger network of healthcare providers and resources.

When considering a healthcare provider, it is important to review patient experiences to gain insight into the quality of care and service. Two patient reviews available online offer critical perspectives on Texas Health Heart & Vascular Specialists. One reviewer, a new patient six months prior to their post, described a negative interaction with a doctor who they felt was "cold and disinterested" and seemed eager to leave the consultation room. The reviewer initially attributed this to the doctor not knowing them well. However, a subsequent experience with appointment scheduling further compounded their negative impression. The patient took a day off work for a follow-up appointment that they had a reminder card for, given to them by the office six months prior. Upon arrival, the receptionist informed them that there was no record of their appointment in the system and suggested rescheduling. The patient expressed frustration at having taken time off for a seemingly invalid appointment and conveyed a feeling of being treated with a lack of respect, suggesting a perception that the clinic was more concerned with financial gain than patient care. The reviewer also referenced the site's overall rating, implying it reflected similar negative experiences, and called for a formal apology for the "uncaring attitude and ineptness."

Another review echoed concerns about the lack of patient respect, specifically from the office and billing staff. This patient described the staff as treating their health, job, and money as insignificant. They recounted an experience where the office's alleged failure to perform their duties resulted in a month of wasted time and a lack of communication until the day before a scheduled service. This paints a picture of inefficiency and poor communication from the administrative side of the practice, leading to significant inconvenience and frustration for the patient.

The provided reviews do not offer insights into the physical environment of the clinic at 10840 Texas Health Trail #260. However, as part of the Texas Health system, one might expect a standard medical office setting with waiting areas, examination rooms, and consultation spaces designed for patient comfort and professional medical services.

As "Heart & Vascular Specialists," the services offered by this clinic would typically encompass a broad range of cardiac and vascular care. This would likely include diagnostic testing such as electrocardiograms (ECGs), echocardiograms, stress tests, Holter monitoring, and vascular studies like Doppler ultrasounds. Cardiologists within the practice would manage conditions such as coronary artery disease, heart failure, arrhythmias, and hypertension. Vascular specialists would address conditions affecting blood vessels outside the heart, including peripheral artery disease, carotid artery disease, and venous disorders. The scope of services would depend on the specific expertise of the physicians and the capabilities of the clinic and any affiliated hospitals within the Texas Health system.

The features of Texas Health Heart & Vascular Specialists, based on the limited and negative patient feedback, raise concerns about patient respect, communication, and administrative efficiency. The first review suggests a lack of personalized care from at least one of the doctors and issues with appointment management. The second review highlights a lack of respect from both office and billing staff and significant problems with communication and timely service delivery. These reviews do not offer positive features to highlight but rather point to areas of potential concern for prospective patients.

Promotional information is not explicitly provided in the given text. Typically, a medical practice might promote the expertise of their physicians, the range of services offered, their affiliation with a reputable healthcare system like Texas Health, or patient testimonials (if positive and with consent). However, the available reviews are overwhelmingly negative and do not provide any positive aspects that could be used for promotional purposes. The issues raised regarding doctor demeanor, appointment handling, and administrative efficiency would likely be areas the practice needs to address rather than promote.

For local users in Keller, TX, searching for a "Heart Doctor Near Me," Texas Health Heart & Vascular Specialists at 10840 Texas Health Trail #260 presents a cautionary picture based on the available online reviews. The experiences shared by these patients highlight potential issues with doctor-patient interaction, appointment management, and overall respect from the office and billing staff. Prospective patients may want to consider these experiences carefully when making their decision about cardiac and vascular care.

Given the negative feedback, it would be prudent for individuals considering this clinic to seek additional information and potentially other patient reviews from various sources. Contacting the clinic directly at (817) 545-4550 or +1 817-545-4550 to inquire about their approach to patient care, appointment procedures, and billing practices might also be helpful in gathering more information before making a decision.

In conclusion, the available online reviews for Texas Health Heart & Vascular Specialists in Keller, TX, raise significant concerns regarding doctor-patient interaction, appointment handling, and the respect shown by office and billing staff. These accounts suggest potential issues with patient experience that prospective patients should be aware of when considering this clinic for their cardiac and vascular care needs. Further research and direct communication with the clinic may be warranted to gain a more comprehensive understanding of their services and patient care approach.