Texas Health Heart & Vascular Specialists

For individuals in Rockwall, Texas, and the surrounding areas seeking comprehensive cardiac and vascular care, Texas Health Heart & Vascular Specialists, located at 3144 Horizon Rd, Rockwall, TX 75032, USA, offers a team of medical professionals dedicated to addressing a wide range of cardiovascular needs. When looking for a "Heart Doctor Near Me," this location within the Texas Health system provides access to specialists like Dr. Diaz Rojas and Dr. Jain, each with distinct aspects to their practice as reflected in patient reviews.

Information regarding the specific environment of the Texas Health Heart & Vascular Specialists office in Rockwall is somewhat mixed based on the available reviews. While one patient expresses significant concerns about the CIVA (presumably Centralized Intake and Verification Area) office staff, citing issues with prolonged hold times, forgotten call returns, and failures in prescription management, another patient offers high praise for the medical environment created by Dr. Jain and her team. This suggests that while the clinical and direct patient care aspects may be positive, administrative processes could present challenges for some individuals. Prospective patients may want to inquire about specific communication protocols and prescription handling procedures to ensure a smooth experience.

Texas Health Heart & Vascular Specialists likely offers a broad spectrum of services related to both cardiology and vascular medicine. Based on the mention of Dr. Diaz Rojas, a cardiologist, and the comprehensive name of the practice, services likely include diagnostic testing such as EKGs, echocardiograms, stress tests, and vascular ultrasounds. They would also offer medical management of various heart conditions like coronary artery disease, heart failure, arrhythmias, and hypertension. Given the "Vascular Specialists" in the name, the practice likely also provides diagnosis and treatment for conditions affecting blood vessels outside the heart, such as peripheral artery disease, carotid artery disease, and venous disorders. The positive review mentioning Dr. Jain, her PA, Nurses, Medical Assistants, and Ultrasound Staff being "knowledgeable, thoughtful and caring" further supports the availability of a comprehensive range of diagnostic and treatment services within the clinic.

Several features emerge from the patient reviews. One notable feature is the perceived skill and expertise of the physicians. The patient who had issues with the administrative staff explicitly states having the "utmost respect for Dr. Diaz Rojas" and "complete confidence in his skills." This highlights the potential for excellent medical care provided by the doctors within the practice. Similarly, the team associated with Dr. Jain is described as "outstanding," "knowledgeable," "thoughtful," and "caring," indicating a strong commitment to patient well-being and a high level of medical competence among her and her support staff.

However, a contrasting feature is the reported inefficiency and lack of responsiveness of the CIVA office staff. Issues such as long hold times, failure to return calls, and problems with prescription management can create significant frustration and negatively impact the overall patient experience, even if the medical care itself is of high quality. This inconsistency in service delivery between the medical and administrative sides of the practice is an important point for prospective patients to be aware of.

On a more positive note, the strong teamwork and patient-centered approach of Dr. Jain and her team are significant features. The specific mention of the PA, Nurses, Medical Assistants, and Ultrasound Staff all contributing positively to the patient's care underscores a collaborative and supportive environment within that specific team. This suggests that the quality of care and patient experience can be highly dependent on the specific medical team a patient is working with within the larger practice.

Currently, there is no specific promotional information available for Texas Health Heart & Vascular Specialists in the provided data. The reviews focus solely on the experiences with the medical and administrative staff. Therefore, it is not possible to comment on any special offers or incentives the practice might be providing.

In conclusion, for individuals in Rockwall, Texas, seeking a "Heart Doctor Near Me" and vascular specialists, Texas Health Heart & Vascular Specialists offers access to skilled physicians like Dr. Diaz Rojas and Dr. Jain. Patients have expressed confidence in the medical expertise of the doctors and the caring nature of Dr. Jain's team. However, there are also significant concerns raised about the efficiency and responsiveness of the central administrative office staff. Prospective patients may want to consider these contrasting experiences and potentially inquire about specific communication and administrative processes when choosing this practice for their cardiac and vascular care needs. While the medical care appears to be of high quality in certain teams, the administrative experience may vary. To learn more about the specific services offered by Texas Health Heart & Vascular Specialists in Rockwall and to schedule an appointment, individuals can contact their office directly at (214) 369-3613 or +1 214-369-3613.