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  7. Tennessee Heart and Vascular - Gallatin

Tennessee Heart and Vascular - Gallatin

  • Overview
  • Intro
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  • Reviews

address

300 Steam Plant Rd #270, Gallatin, TN 37066, USA

website

www.tristarmedgroup.com

hours

  • Monday 8:00 AM - 5:00 PM
  • Tuesday 8:00 AM - 5:00 PM
  • Wednesday 8:00 AM - 5:00 PM
  • Thursday 8:00 AM - 5:00 PM
  • Friday 8:00 AM - 5:00 PM
  • Saturday Closed
  • Sunday Closed

Tennessee Heart and Vascular - Gallatin Introduce

For residents of Gallatin, Tennessee, and the surrounding areas seeking medical care for heart and vascular conditions, Tennessee Heart and Vascular - Gallatin is located at 300 Steam Plant Rd #270, Gallatin, TN 37066, USA. As part of the Tennessee Heart and Vascular network, this clinic aims to provide services related to the diagnosis, treatment, and management of cardiovascular health issues. Local users can contact the office at (615) 230-6435 or +1 615-230-6435 for inquiries or to schedule appointments.

Information regarding the specific environment of the clinic at Suite 270, 300 Steam Plant Road, is not detailed online. However, medical facilities generally strive to maintain a professional and clean setting for patient comfort and care. As part of a larger network, Tennessee Heart and Vascular - Gallatin likely adheres to established standards for medical office environments, ensuring a space suitable for consultations, examinations, and basic diagnostic procedures. Patients can generally expect a waiting area, examination rooms, and potentially areas for non-invasive diagnostic testing.

Tennessee Heart and Vascular - Gallatin, as part of a network specializing in cardiovascular care, likely offers a range of services addressing both cardiac and vascular health. Cardiac services typically include consultations with cardiologists, comprehensive cardiac evaluations, and diagnostic testing such as electrocardiograms (ECGs), echocardiograms, Holter monitoring, and stress tests. These services aim to diagnose and manage conditions affecting the heart, including coronary artery disease, heart failure, arrhythmias, hypertension, and valvular heart disease. Vascular services would focus on the diagnosis and management of conditions affecting the blood vessels, such as peripheral artery disease, carotid artery disease, and venous disorders. This might involve non-invasive vascular ultrasound studies and medical management. As part of a larger network, the Gallatin location likely provides referrals and coordination of care for more complex interventional procedures or surgeries that may be performed at other facilities within the Tennessee Heart and Vascular system or affiliated hospitals. The aim is to provide a continuum of care for patients with various cardiovascular needs.

Features of Tennessee Heart and Vascular - Gallatin would likely include a team of physicians specializing in cardiology and potentially vascular medicine. Being part of a larger network often implies access to a broader range of expertise and resources. However, the provided customer reviews raise significant concerns regarding the front office staff and administrative processes. One review details an issue with billing and debt collection despite upfront payment, alleging a failure by the office to update patient information and a lack of direct communication regarding a small outstanding balance. This resulted in the patient being turned over to a collection agency without prior notification from the clinic. Another review describes extremely negative experiences with the front office and staff, citing weeks of unsuccessful attempts to schedule surgery, frequent call transfers, and a last-minute cancellation of a scheduled procedure due to the unavailability of an anesthesiologist across the hospital. This review further mentions a lack of follow-up and unprofessional communication regarding subsequent surgical attempts. These reviews strongly suggest significant issues with the administrative and communication aspects of this particular clinic location.

Currently, there is no specific promotional information available online for Tennessee Heart and Vascular - Gallatin based on the provided information. For local users interested in learning about any potential special programs, new patient offers, or specific services being highlighted, it is recommended to contact their office directly at (615) 230-6435. However, given the serious concerns raised in the customer reviews regarding administrative processes and communication, potential patients may want to inquire specifically about billing procedures, appointment scheduling protocols, and communication practices.

The provided customer reviews for Tennessee Heart and Vascular - Gallatin paint a concerning picture of the patient experience, particularly concerning the administrative and front office aspects. One review details a frustrating billing issue where a patient who paid upfront was sent to collections for a small balance due to alleged office incompetence in updating contact information and handling returned mail. The lack of direct communication from the office to resolve the issue is also highlighted. The second review expresses extreme dissatisfaction with the front office and staff, describing significant difficulties in scheduling surgery over several weeks, poor communication leading to call transfers and recordings, and a last-minute cancellation of a procedure due to hospital-wide anesthesia unavailability. The reviewer also mentions unprofessional communication regarding subsequent surgical attempts, leading to a strong recommendation to seek care elsewhere from a more caring and responsive practice. These reviews collectively suggest significant systemic issues within the front office and administrative functions of this specific Tennessee Heart and Vascular location in Gallatin.

Within the context of the "Heart Doctor Near Me" platform category, Tennessee Heart and Vascular - Gallatin is geographically located in Gallatin, TN, as indicated by its address on Steam Plant Road. The provided phone numbers offer a means of contact for local users seeking cardiac and vascular care. However, the overwhelmingly negative feedback in the customer reviews regarding administrative processes, billing, scheduling, and communication raises serious concerns about the overall patient experience at this particular clinic. While the medical expertise of the physicians is not directly addressed in these reviews, the significant issues with the front office and staff could severely impact a patient's access to and satisfaction with the medical care provided. For users of the platform, it is crucial to consider these negative experiences when evaluating this practice, despite its local presence and specialization in cardiovascular care.

For local users considering Tennessee Heart and Vascular - Gallatin for their cardiac or vascular care, the available information presents a significant cautionary note. While the clinic is part of a larger network specializing in cardiovascular medicine, the severe negative feedback regarding the front office staff, billing practices, scheduling difficulties, and communication is a serious red flag. Potential patients are strongly advised to proceed with extreme caution and to thoroughly investigate other options for cardiac and vascular care in the Gallatin area. If considering this clinic, it would be prudent to directly inquire about their billing procedures, scheduling protocols, and communication practices, and perhaps seek additional feedback from other patients not available in the provided reviews. The significant administrative and communication issues reported could lead to a very frustrating and potentially detrimental patient experience, regardless of the quality of the medical care itself.

In conclusion, while Tennessee Heart and Vascular - Gallatin offers cardiac and vascular services in Gallatin, TN, the provided customer reviews highlight severe concerns regarding the front office staff, administrative processes, billing, and communication. Local users seeking a "heart doctor near me" should be aware of these significant negative experiences and exercise extreme caution when considering this particular clinic location. Thoroughly investigating alternative providers in the area is strongly recommended.

Photos

Tennessee Heart and Vascular - Gallatin 0

Location

Reviews

Dr. Assad and his staff show genuine concern for his patients and never makes you think he is rushed or too busy

Aug 08, 2024 ยท Peter Lovan