Scranton Heart Institute, P.C. (Office of Stafford M. Smith, M.D.)

For residents of Clarks Green, Pennsylvania, and the surrounding areas seeking a cardiologist, the office of Stafford M. Smith, M.D., operating under Scranton Heart Institute, P.C., is a local option to consider within the 'Heart Doctor Near Me' category. Located at 102 N Abington Rd # 103, Clarks Green, PA 18411, Dr. Smith's practice aims to provide cardiac care to the community. However, it's important for prospective patients to consider all aspects of the practice, including both the medical care provided by Dr. Smith and the administrative functions of the office, based on available feedback.

Information regarding the physical environment of Scranton Heart Institute, P.C. (Office of Stafford M. Smith, M.D.) in Clarks Green is not detailed in the provided reviews. Typically, a medical office setting would include a reception area, waiting room, examination rooms, and potentially areas for specific cardiac testing. Patients generally expect a clean and professional environment that adheres to healthcare standards. Given the limited information, it's advisable for prospective patients to inquire directly about the office environment if this is a significant factor in their decision-making process.

The reviews offer contrasting perspectives on the services provided by the office of Stafford M. Smith, M.D. One patient explicitly states, "Although Dr. Smith’s care is very good..." This positive feedback suggests that Dr. Smith himself is perceived as a competent and effective cardiologist by at least one of his patients. However, the same review immediately follows with "...the office staff not so much help," indicating a potential discrepancy between the quality of medical care and the efficiency of the administrative support. Another review details a frustrating experience attempting to schedule a new appointment, citing difficulties in communication with the staff member who answered the phone and questioning their competence. This suggests that some patients may encounter challenges with the administrative aspects of the practice.

While a comprehensive list of cardiac services offered by Dr. Smith's office is not provided in the reviews, based on the nature of a cardiology practice, patients can likely expect services such as:

• Cardiac Consultations and Evaluations: Comprehensive assessments of patients with suspected or known heart conditions.
• Electrocardiogram (ECG/EKG): A standard diagnostic test to evaluate the electrical activity of the heart.
• Prescription Management: Ordering and refilling necessary cardiac medications.
• Risk Factor Assessment and Management: Identifying and addressing factors that contribute to heart disease.
• Follow-up Care for Cardiac Conditions: Ongoing management and monitoring of existing heart problems.
• Potential for other non-invasive cardiac testing: Depending on the office capabilities, this might include Holter monitoring or event monitoring.
• Referrals for more specialized cardiac procedures or testing: When necessary, coordinating with other specialists or facilities for advanced interventions.

A significant feature highlighted in one of the reviews is Dr. Smith's proactive approach to addressing patient concerns. Following a negative experience regarding prescription refills, Dr. Smith personally called the patient on a Sunday to understand the issue. This unusual effort to rectify the situation and understand the patient's frustration led the patient to revise their initial negative rating, acknowledging Dr. Smith's commitment to resolving problems. This suggests that while there may be administrative challenges, Dr. Smith himself is responsive to patient feedback and willing to take action to improve the patient experience. The review also mentions that the office was working out "kinks of an answering system," indicating that some of the administrative issues might be related to ongoing improvements in their processes.

Currently, there is no explicit promotional information available for Scranton Heart Institute, P.C. (Office of Stafford M. Smith, M.D.) in the provided reviews. However, the update in one review, where Dr. Smith personally intervened to address a patient's concern, could be seen as an indirect indication of his commitment to patient satisfaction. While the initial experience with the office staff was negative, Dr. Smith's follow-up suggests a dedication to ensuring patients receive the care they need and that issues are addressed. This responsiveness might be a key factor for patients who value direct communication and problem resolution.

In conclusion, for individuals in Clarks Green and the surrounding areas seeking a 'Heart Doctor Near Me', Scranton Heart Institute, P.C. (Office of Stafford M. Smith, M.D.) offers the cardiac care of Dr. Stafford M. Smith. While one patient review praised the quality of Dr. Smith's medical care, others highlighted significant issues with the office staff and administrative processes, including difficulties with appointment scheduling and prescription refills. However, Dr. Smith's personal intervention to resolve one patient's negative experience suggests a commitment to addressing patient concerns. Prospective patients should weigh the positive feedback regarding Dr. Smith's medical care against the reported administrative challenges. It may be beneficial to inquire directly with the office about their current administrative procedures and any improvements they have implemented to ensure a smooth and effective patient experience. Considering all available feedback is crucial when making a decision about your cardiac care provider.