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- Prime cardiology of Nevada
Prime cardiology of Nevada
- Overview
- Intro
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- Reviews
phone
+1 702-805-5678address
10105 Banburry Cross Dr #130, Las Vegas, NV 89144, USA
website
prime-cardiology.comhours
-
Business hours are not available at the moment
Prime cardiology of Nevada Introduce
If you are searching for a "Heart Doctor Near Me" in the Las Vegas area, Prime Cardiology of Nevada is located at 10105 Banburry Cross Dr #130, Las Vegas, NV 89144, USA. They can be contacted at (702) 805-5678 or via their mobile number, +1 702-805-5678. As a cardiology practice, they likely offer a range of services related to heart health and cardiovascular care. However, it's important to consider recent patient feedback to get a comprehensive understanding of their services and administrative practices.
The available reviews from real customers for Prime Cardiology of Nevada paint a concerning picture, particularly regarding their administrative processes and communication. One patient expressed having "never... ever had such bad service and comms from a doctors office." This individual detailed several significant issues. Firstly, they noted that the practice does not utilize electronic medical records, relying instead on fax for most communication, with only a patient portal for appointments. This was seen as outdated for a large practice and a potential disregard for modern, HIPAA-approved communication programs.
Secondly, the reviewer commented on their interaction with Dr. Chowdry, describing her as "ok not great." The patient felt Dr. Chowdry's assessment of a calcium score and family history was somewhat dismissive, and they perceived her as primarily focused on "checking Medicare boxes" by readily offering drugs despite the patient's questions. The patient, having previously discontinued statins, was recommended Repatha but was concerned about its side effects after consulting a pharmacist and decided against pursuing it, noting Dr. Chowdry's lack of interest in this concern. The reviewer also expressed uncertainty about the relay of future test results.
Thirdly, significant issues with communication between scheduling and services were highlighted. The patient scheduled a PET CT and received conflicting information about the appointment time and pre-appointment instructions (eating and drinking). Despite arriving early based on one set of instructions related to an IV, the staff seemed unaware of these instructions, and the dietary restrictions provided were also incorrect. This resulted in a considerable waste of the patient's time, with a significant delay before being seen.
Further compounding the negative experience, the reviewer mentioned the lack of WiFi in the office, which prevented them from working during the lengthy wait. Upon leaving the CT scan, the patient inquired about a scheduled echocardiogram for the following Monday at the same location, only to be informed that they no longer performed echocardiograms there because the technician had quit. Adding to the disorganization, the office was unattended due to lunchtime when the patient finished their CT scan, leaving no one to assist them. Despite the patient's appointment confirmation for the echocardiogram, the situation raised serious doubts about its validity.
Finally, the patient recounted difficulties in transferring medical records to doctors in Chicago who would likely be managing their future care. The form provided to authorize the release of information was reportedly "backward," designed for doctors to send information to Prime, yet the staff allegedly advised filling it out anyway. Based on this multitude of negative experiences, the reviewer explicitly stated, "Can’t recommend. Keep looking..." and suggested that for serious medical care, many in Las Vegas opt to go to Los Angeles.
Given this detailed and overwhelmingly negative feedback, individuals searching for a "Heart Doctor Near Me" should approach Prime Cardiology of Nevada with caution. The reported issues span administrative inefficiencies, poor communication between different parts of the practice, potentially dismissive interactions with at least one of the doctors, and a lack of modern technological infrastructure for patient communication and record-keeping. While the quality of medical expertise across all practitioners at this clinic cannot be definitively assessed based on this single review, the operational and communicative challenges described could significantly impact the overall patient experience.
For those in the Las Vegas area seeking cardiovascular care, Prime Cardiology of Nevada is located on Banburry Cross Drive. However, the detailed account of poor service, communication breakdowns, and administrative issues should be carefully considered. Prospective patients may want to seek additional reviews or inquire specifically about the practice's communication methods, appointment protocols, and how they handle the transfer of medical records before deciding to seek care here.
In conclusion, based on the provided patient review, Prime Cardiology of Nevada appears to struggle with administrative processes and communication. While there is a brief mention of one doctor being "ok," the overall experience described is negative, citing outdated technology, miscommunication regarding appointments and instructions, and difficulties with staff and record transfers. For those looking for a "Heart Doctor Near Me," this information suggests that further research and consideration of other options in Las Vegas may be prudent.
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