Phoenix Heart

For our users in Taiwan seeking a "Heart Doctor Near Me," our platform is committed to providing comprehensive information to assist in your healthcare decisions. While our primary focus is on connecting you with qualified local medical professionals within Taiwan, we understand that some individuals may explore options for specialized medical treatment internationally. In this context, we are providing an introduction to Phoenix Heart, a cardiology practice located in Scottsdale, Arizona, in the United States, based on the information available to us. It is important to note that the provided reviews present a mixed picture of patient experiences.

Phoenix Heart is located at 10293 N 92nd St Suite 100, Scottsdale, AZ 85258, USA. The suite number (#100) indicates that this practice is part of a medical office building or complex in Scottsdale, Arizona. This type of setting typically offers a professional environment for patient consultations, examinations, and potentially some in-office diagnostic procedures. While specific details about the clinic's ambiance, waiting areas, or the medical equipment available are not provided, one can generally anticipate a healthcare setting that adheres to the standards prevalent in the United States.

As a cardiology practice, Phoenix Heart likely employs multiple cardiologists and offers a range of services related to the diagnosis, treatment, and prevention of cardiovascular diseases. These services may include:

• Comprehensive Cardiac Evaluations: Thorough assessments of a patient's cardiovascular health, including a detailed review of their medical history, a physical examination, and an evaluation of their risk factors for heart disease.
• Electrocardiogram (ECG or EKG): A fundamental diagnostic test that records the electrical activity of the heart to detect various cardiac abnormalities.
• Echocardiography: An ultrasound imaging technique used to visualize the heart's structure, function, and blood flow, providing valuable information about valve function and heart muscle health. This may include transthoracic echocardiography (TTE) and potentially transesophageal echocardiography (TEE).
• Stress Testing: Monitoring the heart's performance during physical exertion (or with pharmacological stimulation) to identify potential problems such as ischemia (reduced blood flow to the heart muscle). This may include exercise stress tests and nuclear stress tests.
• Holter and Event Monitoring: Continuous or intermittent recording of the heart's electrical activity over extended periods to detect and diagnose irregular heart rhythms (arrhythmias).
• Ambulatory Blood Pressure Monitoring: Measuring blood pressure at regular intervals over a 24-hour period to provide a more accurate assessment of blood pressure control outside of a clinical setting.
• Cardiac Catheterization and Angiography (likely through hospital affiliations): Diagnostic procedures involving the insertion of a thin catheter into blood vessels to visualize the coronary arteries and assess heart function.
• Percutaneous Coronary Intervention (PCI) (likely through hospital affiliations): Interventional procedures such as angioplasty (balloon dilation of narrowed arteries) and stenting (placement of small mesh tubes to keep arteries open) to treat coronary artery disease.
• Management of Cardiovascular Conditions: Developing and implementing treatment plans for a wide range of heart conditions, including coronary artery disease, heart failure, arrhythmias, valvular heart disease, and hypertension, often involving lifestyle modifications, medications, and referrals for more advanced procedures when necessary.
• Preventive Cardiology: Providing counseling and strategies to reduce the risk of developing cardiovascular disease, including managing cholesterol levels, blood pressure, and diabetes, as well as promoting healthy lifestyle choices such as diet and exercise.
• Pacemaker and Defibrillator Implantation and Management (likely by specialists within the group): Procedures to implant and manage cardiac devices for patients with slow heart rhythms or at risk of sudden cardiac arrest.
• Management of Heart Failure: Comprehensive care for patients with heart failure, including medication management, lifestyle guidance, and advanced therapies when appropriate.
• Consultations and Second Opinions: Offering expert opinions on complex cardiac cases and providing second opinions to patients seeking further clarification on their diagnosis or treatment options.

The provided reviews from real customers offer contrasting perspectives on Phoenix Heart. One review expresses significant dissatisfaction with the practice. The reviewer mentions "staff constantly changing," a lack of communication regarding doctor unavailability leading to frequent appointment disruptions, "very long wait times," and extended delays in obtaining follow-up appointments. The reviewer's negative experience culminated in a receptionist laughing at their displeasure, leading them to strongly recommend seeking care elsewhere and stating that they would give a zero rating if possible. This review raises serious concerns about the administrative efficiency, communication practices, and customer service at Phoenix Heart.

In contrast, the second review offers a highly positive experience, specifically mentioning Dr. Doss. The reviewer had prior positive experience with Dr. Doss 13 years ago and did not hesitate to seek his care again for her husband. Dr. Doss is described as an "outstanding cardiologist" who explained cardiac issues in great detail, demonstrated "out of the box thinking," and ensured the couple never felt rushed or patronized. The reviewer particularly appreciated Dr. Doss's proactive approach in asking if they had any questions and the feeling of being treated as the only patients. Additionally, the reviewer commends a check-in desk staff member named Robin for being friendly, helpful, and understanding of their urgency in scheduling tests, facilitating the process as quickly as possible. This review highlights the exceptional care provided by Dr. Doss and the positive interactions with at least one member of the administrative staff.

Based on these two contrasting patient reviews, it is challenging to form a definitive overall assessment of Phoenix Heart. Key features that emerge include:

• Potential for Excellent Medical Care (Dr. Doss): One patient had a very positive experience with Dr. Doss, highlighting his expertise, thoroughness, and patient-centered approach.
• Concerns Regarding Administrative Efficiency and Communication: Another patient reported significant issues with staff turnover, lack of communication about appointment changes, long wait times, and difficulty scheduling follow-ups.
• Mixed Customer Service Experiences: While one staff member (Robin) is praised for her friendliness and helpfulness, another (Angela) is reported to have responded inappropriately to a patient's concerns.

The information provided does not contain explicit promotional material for Phoenix Heart as a whole. Typically, a medical practice might promote its services by highlighting the expertise of its physicians, any specialized programs or technologies they offer, their commitment to patient care, or positive patient outcomes. In this case, the conflicting patient reviews make it difficult to discern a clear promotional message based solely on this information. The positive review focused specifically on Dr. Doss, while the negative review painted a concerning picture of the overall administrative and communication aspects of the practice.

For our users in Taiwan seeking a "Heart Doctor Near Me," Phoenix Heart, located in Scottsdale, Arizona, USA, is geographically distant and therefore not a local option for immediate cardiac care. The mixed patient reviews present a complex picture. While the positive review of Dr. Doss is encouraging, the negative feedback regarding administrative issues and communication is a significant concern. If a patient in Taiwan is considering seeking cardiac care internationally in the Scottsdale, Arizona area, they would need to weigh these contrasting experiences carefully. Further research into Phoenix Heart, including looking for additional reviews on other platforms and investigating the qualifications and specializations of all the cardiologists within the practice, would be essential. It might also be prudent to inquire directly about their communication protocols, appointment scheduling practices, and measures taken to ensure a positive patient experience.

In conclusion, Phoenix Heart in Scottsdale, Arizona, is a cardiology practice with at least one highly regarded physician (Dr. Doss). However, there are also significant concerns raised by at least one patient regarding administrative efficiency, communication, and customer service. For users in Taiwan considering international cardiac care options, a thorough investigation beyond this limited information is strongly recommended to make an informed decision about whether Phoenix Heart would be a suitable choice.