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Northern Heart Specialists

(10)
Putnam County . New York
- Overview
- Intro
- Photos
- Location
- Reviews
phone
+1 845-279-5136address
664 Stoneleigh Ave #100, Carmel Hamlet, NY 10512, USA
hours
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Business hours are not available at the moment
Northern Heart Specialists Introduce
Northern Heart Specialists is a cardiology practice located at 664 Stoneleigh Ave #100, Carmel Hamlet, NY 10512. As part of a Cardiac Care Hospital platform, they provide a range of cardiovascular services to patients in the Carmel Hamlet area.
Northern Heart Specialists offers a variety of cardiology services, which typically include:
- Diagnostic evaluations of heart conditions.
- Treatment of cardiovascular diseases.
- Management of chronic heart conditions.
The office at 664 Stoneleigh Ave provides a medical setting for patient consultations, examinations, and related cardiac services. For appointments or inquiries, you can contact Northern Heart Specialists at (845) 279-5136 or +1 845-279-5136.
Patient reviews of Northern Heart Specialists reveal significant concerns regarding the office's administrative and scheduling practices. One patient expressed extreme dissatisfaction, stating that they would give the practice "negative stars" if possible. They reported issues with appointment cancellations and a lack of follow-up, as well as the inability to reschedule or receive referrals when their doctor was on leave. This patient criticized the "front office and senior management" for their lack of care and concern.
Another patient described a "pretty strange experience" with a scheduler, reporting that they were abruptly hung up on after attempting to reschedule an appointment. They also noted that this was not the first instance of "weirdly hostile" behavior from the front desk. While they acknowledged that the doctors and physician assistants were "fine," they expressed concerns about the consistency of the front desk's behavior.
These reviews indicate that while Northern Heart Specialists provides cardiology services, potential patients should be aware of reported issues with scheduling and staff interactions. The office's administrative practices appear to be a point of concern for patients. Patients considering this practice should be prepared for potential challenges related to scheduling and communication.
Photos
Location
Reviews
Had a pretty strange experience with one of the schedulers at this location. I received a message from this office that I needed to reschedule an appointment with a call back number. The woman who answered told me she could not reschedule my appointment and abruptly hung up on me before I could say anything. The doctors and PA here were fine but this isn't the first time the front desk has been weirdly hostile.
I have to agree with previous reviewers - the medical staff are lovely and caring, but please, please do something about the front desk. They are so rude in Carmel. I’ve been to the Fishkill office, and the admin staff are wonderful there. So, I would recommend the doctors and medical personnel, but just avoid the Carmel office.
Dr merla is wonderful. However I have had repeated issues with the staff. One was they said I had no insurance when I did infact have it but regardless the check in staff wouldn't let me in to the appointment for a follow up after a cardiac procedure. Both CVS and express scripts have had repeated issues getting my prescription authorized leaving me without my medicine at times. Again the doctors are great but the staff keeps dropping the ball.
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