Memorial Hermann Medical Group Memorial City Cardiology

For individuals in the Houston area seeking a qualified "Heart Doctor Near Me," Memorial Hermann Medical Group Memorial City Cardiology, located at 925 Gessner Rd #400, Houston, TX 77024, USA, offers a range of cardiac services. You can contact their office at (713) 467-0605 or their mobile number +1 713-467-0605 to inquire about appointments or services.

Based on recent patient feedback, the experience at Memorial Hermann Medical Group Memorial City Cardiology appears to be generally positive, with specific praise for certain aspects of their care. One patient shared a highly satisfactory experience, starting from the ease of scheduling the appointment. They appreciated receiving links to complete necessary paperwork online beforehand, which streamlined their initial office visit. Upon arrival, the staff efficiently noted the completed online forms, avoiding the need for redundant paperwork. This attention to detail and respect for the patient's time contributed to a positive first impression.

The same patient also commended Dr. Dlouhy’s nurse, Marcela, for her friendly demeanor and ability to make them feel at ease while taking vitals and performing an EKG. This highlights the importance of a supportive and caring nursing staff in the overall patient experience. Furthermore, the patient was impressed with Dr. Dlouhy himself, noting his "great bedside manner." Dr. Dlouhy reportedly reviewed the patient's information prior to the consultation and took the time to thoroughly explain the EKG results, ask pertinent questions, and discuss his recommendations. The patient specifically appreciated Dr. Dlouhy's attention to detail and comprehensive review of their health. As an interventional cardiologist, Dr. Dlouhy emphasized prevention and the patient's long-term cardiac health, leaving the patient feeling well-cared for and prompting them to highly recommend him to others seeking a cardiologist.

However, not all feedback reflects this positive experience. One review detailed a significant issue encountered by a 93-year-old patient who arrived for a scheduled appointment only to discover that their doctor, Dr. Condara, was no longer at the practice. The reviewer expressed considerable dissatisfaction with the handling of this situation, stating that there were "absolutely no apologies" and no other doctor available to see the patient. Instead, the patient was simply given a brochure for another doctor to schedule with. Given the patient's difficulty walking and reliance on a metro-lift for transportation, this lack of communication and accommodation was deemed "very unsatisfactory patient care" and "unacceptable." The reviewer noted the absence of any prior notification regarding Dr. Condara's departure, raising concerns about the practice's communication with its patients.

Considering these two contrasting experiences, it's important for potential patients to be aware of both the positive aspects, such as efficient administrative processes and a caring approach from some staff and physicians like Dr. Dlouhy, as well as the potential for communication lapses regarding changes in physician availability. While one patient lauded the thorough and preventative care received from Dr. Dlouhy, the other highlighted a significant service failure concerning the continuity of care.

Based on the available information, the features of Memorial Hermann Medical Group Memorial City Cardiology include:

• Interventional Cardiology Expertise: As indicated by the reviewer's mention of Dr. Dlouhy's specialization.
• Efficient Appointment Management: Offering online paperwork completion to streamline the initial visit.
• Friendly and Caring Staff: With specific praise for the nurse, Marcela, and Dr. Dlouhy's bedside manner.
• Thorough Patient Consultation: Including detailed review of medical information and clear explanations of findings and recommendations.

However, potential drawbacks may include inconsistencies in communication regarding physician changes, as highlighted in one of the reviews. This suggests that while some aspects of the practice are commendable, there might be areas for improvement in patient communication.

Currently, there is no specific promotional information available in the provided reviews. However, the positive feedback regarding Dr. Dlouhy's patient care and the efficiency of the administrative processes could be seen as indicative of the quality of service offered at Memorial Hermann Medical Group Memorial City Cardiology.

For local users seeking a "Heart Doctor Near Me," Memorial Hermann Medical Group Memorial City Cardiology offers the expertise of cardiologists like Dr. Dlouhy, who is described as thorough and focused on both immediate and long-term heart health. The convenience of online pre-appointment paperwork is also a notable feature. However, it is advisable for new patients to confirm the availability of specific doctors and inquire about the practice's communication protocols to ensure a smooth and well-informed healthcare experience. If you are looking for a cardiologist in the Memorial City area of Houston, contacting Memorial Hermann Medical Group Memorial City Cardiology may be a step towards addressing your cardiac health needs.