Memorial Hermann Heart & Vascular Institute-Memorial City

If you are searching for a "Heart Doctor Near Me" within a comprehensive medical facility, Memorial Hermann Heart & Vascular Institute-Memorial City, located at 921 Gessner Rd, Houston, TX 77024, USA, offers a range of services related to cardiac and vascular health. They can be reached by phone at (713) 227-3422 or their mobile number +1 713-227-3422.

Based on recent feedback from patients, experiences at Memorial Hermann Heart & Vascular Institute-Memorial City appear to vary significantly. One patient recounted a highly negative experience involving prolonged waiting times and perceived unprofessionalism. According to this review, the initial registration process was slow, taking approximately 10 minutes despite only one customer being ahead. Subsequently, a further 25-minute delay occurred for another registration and signature due to an alleged employee error during check-in. The waiting continued, with the patient reportedly spending two hours in the waiting area before being called, and then another two hours waiting for a nurse. Ultimately, an attempt to draw blood was unsuccessful, leading to the cancellation and rescheduling of the procedure. The reviewer expressed strong dissatisfaction with the perceived lack of care for patients' time and the extended waiting periods, especially while in pain and with other responsibilities. The review also mentioned concerns about the high cost associated with what was described as "bad treatment" and a lack of accountability. Furthermore, an attempt to contact Memorial Hermann's claim line reportedly resulted in being directed to a pharmacy number, adding to the negative perception.

Another review detailed a concerning experience in the emergency room. A patient who presented at 7 PM with a possible ruptured appendix reported not being seen by 10:29 PM. The reviewer highlighted the potential life-threatening nature of their condition and the apparent lack of urgency or attention from the staff. This individual explicitly advised others in pain to avoid this particular emergency room due to "poor customer service" and "no sense of urgency."

Given these two reviews, it is challenging to provide a uniformly positive description of the environment and services at Memorial Hermann Heart & Vascular Institute-Memorial City based solely on this feedback. The experiences shared point to significant issues related to waiting times, administrative processes, and potentially the responsiveness of staff, at least in the instances described.

Based on the provided reviews, the features of Memorial Hermann Heart & Vascular Institute-Memorial City, as perceived by these patients, include:

• Emergency Room Services: Though one review expressed extreme dissatisfaction with the ER wait times and lack of urgency.
• Registration Processes: Which, according to one account, can be slow and prone to errors.
• Nursing and Phlebotomy Services: Where one patient reported difficulty in finding a vein, leading to a canceled procedure.

It is important to note that the provided information does not offer a comprehensive overview of all services provided by the Memorial Hermann Heart & Vascular Institute-Memorial City, particularly those related to cardiac care that would be relevant to someone searching for a "Heart Doctor Near Me." The reviews focus more on general hospital experiences rather than specific cardiac services or the expertise of cardiologists within the institute.

There is no promotional information present in the provided reviews. The feedback primarily consists of critical accounts of patient experiences related to waiting times, administrative issues, and perceived lack of urgency or professionalism in the described situations.

For local users seeking a "Heart Doctor Near Me," while Memorial Hermann Heart & Vascular Institute-Memorial City is a facility that likely houses cardiologists and offers cardiac and vascular services, the available recent patient feedback raises concerns about the overall patient experience, particularly regarding waiting times and administrative efficiency. Individuals considering this institute for their cardiac care may want to seek additional information or more recent reviews to gain a broader perspective on the quality of care and patient satisfaction specifically within the heart and vascular departments. The provided reviews do not offer insights into the specific expertise or environment of the cardiac specialists within this institute.