Dr. Mark J. Krell, MD

For individuals in Summit, New Jersey, and the surrounding areas seeking a "Heart Doctor Near Me," it is essential to consider all available information when making healthcare decisions. Dr. Mark J. Krell, MD, is a cardiologist with an office located at 1 Springfield Ave # 2A, Summit, NJ 07901, USA. He can be contacted at (908) 273-1999 or +1 908-273-1999. This introduction aims to provide an objective overview of Dr. Krell's practice based on publicly available patient reviews.

The physical environment of Dr. Krell's office at 1 Springfield Ave # 2A in Summit is not explicitly detailed in the provided reviews. Typically, cardiology offices are designed to offer a professional and comfortable setting for patient consultations, examinations, and potentially some diagnostic testing. However, without specific descriptions, it is challenging to provide a comprehensive understanding of the clinic's ambiance or facilities. Prospective patients may wish to inquire directly with the office about what to expect during a visit.

As a cardiologist, Dr. Mark J. Krell, MD, likely offers a range of services related to the diagnosis, treatment, and prevention of cardiovascular diseases. These services generally include:

• Cardiac Consultations and Evaluations: Comprehensive assessments of patients' heart health concerns, including medical history review, physical examinations, and risk factor evaluation.
• Diagnostic Testing: Utilizing various tools to assess heart function and identify potential issues. This may include electrocardiograms (ECG/EKG), echocardiography, stress tests, Holter monitoring, and potentially referrals for more advanced imaging or procedures as needed.
• Management of Heart Conditions: Providing care for a variety of cardiovascular diseases such as coronary artery disease, heart failure, arrhythmias, hypertension, and hyperlipidemia.
• Preventive Cardiology: Offering guidance on lifestyle modifications and risk factor management to prevent the onset or progression of heart disease.
• Follow-up Care: Ongoing monitoring and management for patients with existing cardiac conditions.

However, the provided patient reviews offer mixed perspectives on the overall patient experience at Dr. Krell's practice, particularly concerning the office staff and customer care.

One patient with many years of experience with Dr. Krell describes their interactions with the doctor as "marvelous." This suggests that the patient has a positive perception of Dr. Krell's medical expertise and care. However, this same review raises a significant concern regarding the nurse, Nicky, who is described as often neglecting to return calls despite promises to do so. The patient, a 94-year-old individual, expresses frustration with this lack of communication and indicates a reliance on the secretarial staff for timely answers. Despite this issue with the nursing staff, the patient states a desire to continue seeing Dr. Krell, implying satisfaction with the physician's direct care.

In contrast, another review presents a much more negative experience, describing the service as "terrible" with "no customer care." This reviewer alleges that Dr. Krell does not follow up adequately and criticizes both his customer care and the staff's job performance. This review goes as far as to recommend seeking other doctors and characterizes office visits as a "waste of time," claiming that conversations about heart health are "nonexistent" and that Dr. Krell tends to talk about unrelated topics. This feedback raises serious concerns about the reviewer's perception of the quality of care and the professionalism of the practice.

The conflicting nature of these reviews highlights the importance of considering multiple perspectives when evaluating a healthcare provider. While one long-term patient expresses satisfaction with Dr. Krell's medical care but notes issues with a specific nurse, another patient reports a very negative overall experience encompassing both the doctor's follow-up and the staff's service.

Regarding promotional information, the provided text does not contain any details about special offers, new patient incentives, or specific services being promoted by Dr. Mark J. Krell, MD. Typically, such information might be available on the practice's website or through direct communication with the office. However, in light of the customer service concerns raised in the reviews, prospective patients may prioritize inquiring about the office's communication protocols and patient support services.

In conclusion, for individuals in Summit, NJ, seeking a "Heart Doctor Near Me," Dr. Mark J. Krell, MD, is an option to consider. While one long-term patient reports positive experiences with Dr. Krell's medical care but notes issues with nursing staff communication, another review expresses significant dissatisfaction with the overall service, follow-up, and staff performance. These contrasting views suggest that prospective patients should weigh these perspectives carefully. It is recommended to contact the office at (908) 273-1999 to inquire about their patient care approach, communication protocols, and to potentially seek additional information or reviews from other sources to make an informed decision about their cardiovascular healthcare needs.