Advanced Heart Care

Are you searching for a "Heart Doctor Near Me" in the Plano, Texas area? Our platform provides information to help you evaluate local cardiology services. Here, we present details about Advanced Heart Care, located at 4716 Dexter Dr, Plano, TX 75093, USA. This facility offers cardiology services, and based on available information, Dr. Nguyen is associated with this practice.

The physical environment of Advanced Heart Care is located in a medical or professional building on Dexter Drive in Plano. While specific details about the interior are not available online, medical offices typically include a waiting area for patients, examination rooms for consultations and assessments, and administrative spaces. One patient review did mention that "the only nice thing about AHC is the waiting room area," suggesting that the physical space intended for patient reception is aesthetically pleasing. However, the review contrasts this with negative experiences related to the office staff and overall patient care.

Advanced Heart Care is a cardiology practice likely offering a range of services related to the diagnosis, treatment, and management of heart conditions. Based on the first review, Dr. Nguyen at this facility performed an urgent balloon angioplasty procedure at a major hospital in Plano. This indicates that the practice is involved in interventional cardiology. Following such procedures, post-operative follow-up care is typically crucial. The services one might expect from Advanced Heart Care could include:

• Consultations for various heart conditions.
• Non-invasive cardiac testing (e.g., EKG).
• Potential coordination of interventional procedures performed at hospitals.
• Post-operative follow-up care for cardiac procedures.
• Management of chronic cardiovascular conditions.

However, the available reviews raise concerns about the consistency and quality of some of these services, particularly regarding post-operative follow-up and scheduling efficiency.

The features of Advanced Heart Care, as perceived through the lens of the provided patient reviews, present a mixed picture. One positive aspect mentioned is the appearance of the waiting room. However, the negative feedback focuses on significant issues:

• Lack of Post-Operative Follow-Up: One reviewer detailed a concerning absence of communication or follow-up from Dr. Nguyen's office after their elderly mother underwent an urgent cardiac procedure.
• Scheduling Inefficiencies: Another reviewer reported a last-minute change to their appointment time and then a significant wait (over an hour) on the day of the rescheduled appointment, ultimately leading them to leave without seeing the doctor.
• Unwelcoming and Rude Staff: Multiple comments within the first review describe the office manager and staff as "flippant, nonchalant and extremely rude," lacking care and empathy, particularly towards an elderly patient with mobility issues. The second review also noted that the front desk was "not welcoming."
• Questionable Billing Practices: The first review mentioned an unexpected claim of a $900 balance without any prior billing or explanation.
• Poor Communication: Both reviews highlight a lack of effective communication, either in terms of follow-up after a major procedure or in managing appointment schedules and delays.

Given these detailed and critical reviews, it is challenging to identify positive features of the practice beyond the aesthetic of the waiting room. The overwhelming sentiment in the feedback points to significant concerns regarding patient care, communication, scheduling, and the professionalism of the office staff.

Currently, there is no promotional information available for Advanced Heart Care. In light of the serious concerns raised in the patient reviews regarding the standard of care and administrative practices, any potential promotional messaging would need to be considered alongside this feedback. For individuals seeking a "Heart Doctor Near Me," these real-world experiences can be crucial in making an informed decision.

If you are a local user in Plano, TX, searching for a cardiology practice, Advanced Heart Care at 4716 Dexter Dr is an option that appears in your vicinity. However, it is essential to be aware of the significant negative feedback regarding the lack of post-operative follow-up, scheduling issues, and the reported demeanor of the office staff. These accounts suggest potential challenges in the patient experience that should be carefully considered.

In conclusion, Advanced Heart Care in Plano, TX, is a cardiology practice where Dr. Nguyen is reported to practice. While the waiting room environment was noted positively by one reviewer, the provided patient feedback raises serious concerns about the lack of post-operative care, inefficient scheduling, and unprofessional behavior from the office staff. Individuals seeking "Heart Doctor Near Me" should weigh these experiences carefully when considering this facility for their cardiac care needs. It may be prudent to seek additional information or consider other cardiology practices in the area to ensure a positive and effective healthcare experience.

The location on Dexter Drive in Plano places Advanced Heart Care within a network of medical services in the area. However, the quality of care and patient experience, as indicated by the reviews, appears to be a significant point of concern. For those prioritizing responsive, empathetic, and well-organized cardiac care, the feedback suggests that further investigation or consideration of alternative providers may be warranted.

To make an informed decision about your heart care, it is recommended to research multiple "Heart Doctor Near Me" options, read various reviews if available, and potentially consult with your primary care physician for recommendations. The experiences shared by other patients can offer valuable insights into what to expect from a particular medical practice.