UCHealth Cardiac Rehabilitation - Yampa Valley Medical Center

For individuals in Steamboat Springs, Colorado, and the surrounding areas seeking "Heart Recovery Near Me" or specifically cardiac rehabilitation services, UCHealth Cardiac Rehabilitation at Yampa Valley Medical Center is located at 1024 Central Park Dr, Steamboat Springs, CO 80487, USA. Their contact number is (970) 871-2377, and they also have a mobile number listed as +1 970-871-2377. Cardiac rehabilitation programs are designed to help patients recover and improve their heart health after a cardiac event such as a heart attack, heart surgery, or other heart conditions. These programs typically involve supervised exercise, education on heart-healthy living, and counseling to reduce stress and improve overall well-being.

However, it is crucial to address a recent customer experience that raises concerns about the accessibility of this service. One individual reported significant difficulties in contacting UCHealth Cardiac Rehabilitation at Yampa Valley Medical Center via phone. According to this review, multiple attempts were made to call on three different mornings, and each time the call went directly to voicemail without anyone answering. Furthermore, the customer stated that their messages were not returned. Attempts were made to contact both the specific cardiac rehabilitation number and the main number for the medical center.

The review details that calling the cardiac rehabilitation number led to a voicemail box for someone named Susan in cardiac rehab, and two messages were left. Calling the main number resulted in an automated answering system that prompted the caller to re-enter the number they were trying to reach. Upon doing so, the system reportedly indicated that there was no voicemail box associated with that number and subsequently disconnected the call. This experience of repeated unsuccessful attempts to contact the facility stands in stark contrast to the positive experience the caller had when contacting Meeker Pioneers Medical Center, where their call was answered promptly and they found helpful assistance. This led the reviewer to express a preference for traveling to Meeker, where they felt more confident in receiving timely and helpful service, rather than continuing to struggle with communication at the Steamboat Springs location. The reviewer also raised a significant concern that if the service was this poor when trying to schedule an appointment, they were apprehensive about the potential quality of customer service, including rehabilitation and billing, in person.

Given this detailed negative feedback regarding phone communication, it is challenging to provide a comprehensive overview of the "environment," "services," and "features" of UCHealth Cardiac Rehabilitation at Yampa Valley Medical Center based solely on this information. The review primarily focuses on the difficulty of initial contact, which could indirectly suggest potential issues with staffing or communication protocols. However, it does not offer insights into the physical environment of the rehabilitation center, the specific types of exercise programs offered, the educational components, or the expertise of the staff involved in delivering the rehabilitation services.

As part of the UCHealth system, UCHealth Cardiac Rehabilitation at Yampa Valley Medical Center likely adheres to established medical standards and protocols. Cardiac rehabilitation programs typically involve a multidisciplinary team, including exercise physiologists, nurses, dietitians, and counselors, who work together to create individualized rehabilitation plans for patients. These plans are tailored to meet the specific needs and goals of each patient, taking into account their medical history, current fitness level, and personal preferences. The services offered usually include monitored exercise sessions, education on topics such as heart-healthy eating, managing risk factors, medication adherence, and stress reduction techniques. Features of a comprehensive cardiac rehabilitation program often include individualized exercise prescriptions, ongoing assessment of progress, and support for lifestyle changes.

However, the reported difficulties in contacting the center raise concerns about the accessibility and responsiveness of these potential services. Effective communication is a fundamental aspect of quality healthcare, and the inability to reach the facility via phone and have messages returned can be a significant barrier for individuals seeking to enroll in or learn more about the program.

Regarding "promotional information," the provided data does not include any specific promotions or special offers for UCHealth Cardiac Rehabilitation at Yampa Valley Medical Center. Typically, cardiac rehabilitation programs are prescribed by a patient's cardiologist or primary care physician and are often covered by insurance. Information about program costs, insurance coverage, and any financial assistance options would usually be obtained during the initial contact and consultation with the rehabilitation center's staff.

In conclusion, while UCHealth Cardiac Rehabilitation at Yampa Valley Medical Center is part of a well-known healthcare system and likely offers standard cardiac rehabilitation services, a recent customer experience highlights significant issues with phone communication and the ability to reach the program staff. This lack of responsiveness is a serious concern for potential patients seeking these vital services. Without further information or a response from the facility addressing these communication challenges, it is difficult to provide a comprehensive assessment of the program's environment, services, and features. Individuals interested in UCHealth Cardiac Rehabilitation at Yampa Valley Medical Center may need to persist in their attempts to contact the center or explore alternative options for cardiac rehabilitation in the region, as suggested by the reviewer's experience with Meeker Pioneers Medical Center.