Suntharo Ly, MD

For local residents in Chandler, Arizona, seeking a "Heart Doctor Near Me," Suntharo Ly, MD, is located at 333 N Dobson Rd # 11, Chandler, AZ 85224, USA. Choosing a cardiologist involves careful consideration of various factors, including medical expertise, communication style, and overall patient experience. The available online reviews for Dr. Ly present a stark contrast in patient experiences, which necessitates an objective and detailed examination to inform potential local users.

Information regarding the specific environment of Dr. Ly's office at Central AZ Heart is not extensively detailed in the provided reviews. Typically, a cardiology clinic would feature a reception area, waiting rooms, consultation rooms for private discussions, and examination rooms equipped for cardiac assessments and potentially minor procedures. The positive review mentions a "great first visit" at Central AZ Heart, suggesting a potentially welcoming and functional clinical setting. However, the negative review focuses entirely on Dr. Ly's conduct and communication rather than the physical environment.

As a cardiologist, Dr. Ly likely offers a range of services related to the diagnosis, treatment, and prevention of heart and vascular diseases. These services commonly include:

• Cardiac Consultations: Initial and follow-up appointments to assess patients' cardiovascular health and discuss treatment plans.
• Cardiac Catheterization: An invasive procedure, as mentioned in the negative review, used to diagnose and treat certain heart conditions.
• Electrocardiograms (ECGs): A standard test to measure the electrical activity of the heart.
• Echocardiograms: Ultrasound imaging of the heart to evaluate its structure and function.
• Stress Tests: Assessments of the heart's performance during physical exertion.
• Holter and Event Monitoring: Continuous or intermittent recording of the heart's electrical activity to detect irregularities.
• Medication Management: Prescribing and managing medications for various heart conditions.
• Preventive Cardiology: Counseling on lifestyle modifications and risk factor management to prevent heart disease.

The available reviews present a dichotomy of experiences with Dr. Ly. One review, written by a fellow healthcare professional (Dr. Michelle Hedrick, PharmD, BCPS), details a profoundly negative encounter following a cardiac catheterization performed by Dr. Ly on a family member. The complaint alleges a severe lack of compassion, rudeness, condescending behavior, and disrespect in Dr. Ly's communication with the family regarding the patient's prognosis. Dr. Hedrick's account suggests that Dr. Ly may not have adequately reviewed the patient's medical history, leading to miscommunication about the prognosis and a perceived dismissal of the patient's significance and the family's concerns. This review paints a picture of a physician who was perceived as ill-prepared, careless, and volatile in his interactions during a critical and stressful time for the family.

In stark contrast, the second review describes a "great first visit" with Dr. Ly. The patient, a former patient of another well-regarded cardiologist, Dr. Hamburg, expressed initial hesitation but found Dr. Ly to be an "excellent Cardiologist" and a "very 'human' doctor who obviously cares a great deal about his patients." This reviewer appreciated Dr. Ly's directness in providing information and found his care to be "very thorough," expressing complete trust in him. This review highlights Dr. Ly's expertise and a caring demeanor, suggesting a positive patient-physician relationship.

Based on these contrasting reviews, the features of Dr. Suntharo Ly's practice present a complex picture:

• Potential for Thorough and Expert Cardiac Care: The positive review praises Dr. Ly's expertise and thoroughness in addressing cardiology needs.
• Direct Communication Style: Dr. Ly is described as "very direct" in giving information, which some patients may appreciate for its clarity.
• Concerns Regarding Bedside Manner and Compassion: The formal complaint details a severe lack of compassion, rudeness, and disrespect in his communication with a patient's family during a critical time.
• Potential for Miscommunication and Perceived Carelessness: The complaint suggests a possible failure to adequately review medical history and a dismissal of patient and family concerns.
• Varied Patient Experiences: The significant difference between the two reviews indicates that patients may have vastly different experiences with Dr. Ly.

There is no specific promotional information available for Dr. Ly beyond the positive testimonial about his expertise and caring nature. The negative review serves as a significant counterpoint that potential patients should consider.

For local users in Chandler seeking a "Heart Doctor Near Me," the reviews for Dr. Suntharo Ly, MD, present a cautionary tale of potentially varied patient experiences. While one patient found him to be an excellent and caring cardiologist who provides thorough care, another experienced and reported a deeply negative interaction characterized by a lack of compassion, rudeness, and perceived carelessness. The stark contrast between these two accounts suggests that Dr. Ly's communication style and bedside manner may not be consistently perceived positively by all patients and their families, particularly in emotionally charged situations.

Potential patients who appreciate a direct communication style may find Dr. Ly's approach beneficial, as noted in the positive review. However, the serious allegations in the formal complaint regarding his lack of compassion and disrespectful behavior, especially when dealing with vulnerable patients and their families, should not be disregarded. This raises concerns about his interpersonal skills and ability to provide empathetic support during challenging medical circumstances.

Given the sensitive nature of cardiac health and the importance of both medical expertise and a supportive patient-physician relationship, local users considering Dr. Ly as their "Heart Doctor Near Me" should carefully weigh these contrasting perspectives. It may be prudent to seek additional reviews or consider these experiences when making their decision. The formal complaint, in particular, highlights the potential for significant negative experiences related to communication and bedside manner, which are crucial aspects of quality healthcare.

In conclusion, Suntharo Ly, MD, located in Chandler, Arizona, offers cardiology services at Central AZ Heart. While one patient review praises his expertise, thoroughness, and caring nature, a formal complaint details a deeply concerning experience characterized by a lack of compassion, rudeness, and perceived mishandling of communication with a patient's family during a critical medical event. Local users searching for a "Heart Doctor Near Me" should carefully consider these divergent experiences when evaluating Dr. Ly's suitability for their cardiac care needs. Contacting the office at (480) 835-6100 or +1 480-835-6100 for more information may be helpful, but the existing reviews provide critical, albeit contrasting, insights into potential patient experiences.