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- St. Lucie Medical Center - Heart & Family Institute
St. Lucie Medical Center - Heart & Family Institute
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phone
+1 772-398-7936address
1700 SE Hillmoor Dr, Port St. Lucie, FL 34952, USA
website
heartandfamilyhealthinstitute.comhours
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Business hours are not available at the moment
St. Lucie Medical Center - Heart & Family Institute Introduce
For individuals in Port St. Lucie, Florida, and the surrounding areas seeking a "Heart Doctor Near Me," the St. Lucie Medical Center - Heart & Family Institute, located at 1700 SE Hillmoor Dr, Port St. Lucie, FL 34952, USA, is a healthcare facility that offers both cardiac and primary care services. The provided contact numbers are (772) 398-7936 and the mobile-accessible +1 772-398-7936, providing a direct line for prospective patients to inquire about the services offered, schedule appointments, and address any questions related to their heart or general health needs. The dual focus on heart care and family medicine suggests a comprehensive approach to patient well-being, catering to a broad range of medical needs within the community.
As part of the St. Lucie Medical Center, the Heart & Family Institute likely benefits from the resources and infrastructure of a larger medical facility. This typically includes modern examination rooms, diagnostic equipment, and a professional healthcare environment designed to ensure patient comfort and safety. Being situated within a medical center also suggests the potential for collaboration with other specialists and access to a broader range of medical services if needed. Patients can likely expect a setting that adheres to standard healthcare protocols and prioritizes a clean and organized environment for consultations and treatments.
The services offered at the St. Lucie Medical Center - Heart & Family Institute would likely encompass both cardiology and primary care. In terms of cardiac care, this would include the diagnosis, treatment, and management of various heart conditions such as coronary artery disease, heart failure, arrhythmias, and hypertension. Diagnostic services would likely involve tests like electrocardiograms (ECGs), echocardiograms, stress tests, and potentially Holter or event monitors. The "Family Institute" aspect indicates that primary care services are also provided, which would cover general health maintenance, management of common illnesses, preventative care, and coordination of specialist referrals when necessary. This integrated approach could be beneficial for patients seeking both routine medical care and specialized cardiac services within the same network.
However, it is crucial to address the significant negative feedback present in the recent patient reviews. One review expresses considerable dissatisfaction with appointment availability, stating that it has become "impossible to get an appointment when you need it." The reviewer, who claims to have been with the group for years, reports consistent difficulty in seeing their primary care physician, noting that there is often a 2-3 week wait for appointments even when acutely ill. Furthermore, this reviewer warns against using the online appointment platform due to its alleged inaccuracy, recounting an instance of making an appointment only to receive a call stating it was double-booked. This feedback raises serious concerns about the accessibility of care and the reliability of the scheduling system at this facility.
The second review details a far more alarming and critical experience. The patient states that they sought care at the institute for over two years, complaining of breathing issues. During this time, they were reportedly given cardiac medications that caused adverse effects, and their concerns were dismissed as being "in my head" and labeled as "difficult." Tragically, this patient's condition was eventually diagnosed as a rare terminal illness by another doctor, and they credit a physician at the University of Miami with saving their life. The reviewer explicitly states that they "would have died" if they had remained under the care of the St. Lucie Medical Center - Heart & Family Institute for their breathing problems. This review raises extremely serious concerns about the diagnostic capabilities and the level of attention given to patient complaints at this facility.
Given these profoundly negative reviews, particularly the second one concerning a severe diagnostic oversight, it is exceedingly difficult to identify positive features or promotional aspects of the St. Lucie Medical Center - Heart & Family Institute based solely on this information. The reported issues with appointment availability and, more gravely, the alleged failure to accurately diagnose a life-threatening condition, are critical concerns that would likely deter potential patients. The severity of these accounts overshadows any potential benefits of the integrated heart and family care model.
Any potential promotional messaging for this facility would need to directly and transparently address the serious allegations raised in these reviews. A commitment to improving appointment accessibility, ensuring the accuracy of scheduling systems, and, most importantly, demonstrating a significant improvement in diagnostic accuracy and responsiveness to patient concerns would be essential to rebuild trust within the community. Without concrete evidence of such improvements and a clear commitment to patient safety and well-being, it would be challenging to recommend this facility based on the available recent feedback.
For local users in Port St. Lucie and the surrounding areas searching for a "Heart Doctor Near Me" or primary care services, the St. Lucie Medical Center - Heart & Family Institute is an option in terms of location and the scope of services offered. However, the recent patient reviews detailing significant issues with appointment availability and, most alarmingly, a failure to diagnose a terminal condition, are critical pieces of information that must be carefully considered. These reports suggest potentially serious shortcomings in the quality of care and the operational efficiency of this facility.
Prospective patients are strongly advised to exercise extreme caution and seek additional information and recent feedback from other sources before considering this institute for their healthcare needs. It may be prudent to explore alternative providers in the area with more positive and reliable patient experiences. Addressing the severe concerns raised in these reviews is paramount for the St. Lucie Medical Center - Heart & Family Institute to regain the confidence of the local community.
In conclusion, while the St. Lucie Medical Center - Heart & Family Institute offers both cardiac and primary care services in Port St. Lucie, FL, recent patient reviews reveal significant and deeply concerning issues regarding appointment availability and, most critically, diagnostic accuracy. Local users searching for a "Heart Doctor Near Me" or primary care should be aware of this negative feedback and may want to exercise considerable caution and seek alternative healthcare providers with more positive and reliable patient experiences.
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Reviews
I started with this group years ago but now it's impossible to get an appointment when you need it. I never can see my primary because no matter when I get sick and need an appointment she has no availability for 2-3 weeks! And don't bother making am appointment online because that platform doesn't have accurate availability. I made an appointment just to receive a call stating the appointment was double
I went there for over 2 years complaining I had issues breathing. I was given cardiac meds that caused me to pass out, told it was in my head, that I was difficult -- well wasnt in my head -- it was a rare terminal condition that another doctor spotted and Uni of Miami doctor has saved my life. I would have died if I stayed with them
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