Pacific Cardiovascular Associates Medical Group - Long Beach

For local residents in Long Beach and the surrounding areas seeking specialized cardiovascular care, Pacific Cardiovascular Associates Medical Group - Long Beach, located at 790 E Willow St #150, Long Beach, CA 90806, USA, offers a dedicated center for heart health services. Patient reviews provide insights into the quality of medical care delivered, particularly by Dr. Pan, as well as some administrative challenges that potential patients should be aware of.

One patient describes Dr. Pan as "wonderful" and notes that "most of the back office staff are friendly and thorough," suggesting a positive and welcoming environment within the clinic. This indicates that patients can generally expect courteous and efficient interactions with a significant portion of the support staff. The positive remarks about Dr. Pan highlight his expertise and patient-focused approach, which is a crucial aspect for individuals seeking cardiac care. The combination of a pleasant office atmosphere and a competent physician can contribute significantly to a positive patient experience.

Another reviewer echoes the positive sentiment regarding the staff, stating that "PCA Staff are always professional and courteous." This consistency in positive feedback about the staff suggests a clinic culture that values patient interaction and professionalism. Furthermore, this reviewer describes Dr. Pan as "extremely competent, easy to talk to, and professional," emphasizing his medical skills and his ability to communicate effectively with patients. The reviewer also notes that Dr. Pan "instills a sense of confidence and ease" when discussing medical issues, which is vital for patients navigating often complex and concerning health conditions. The fact that this patient "honestly, look forward to my appointments!" speaks volumes about the positive rapport established with Dr. Pan and the overall care received.

However, alongside these positive experiences, one patient review raises significant concerns about the administrative transition to Pacific Cardiovascular Associates. This patient reports a "NOT been smooth" transition, marked by "a lot of mistakes and lack of communication while trying to schedule my procedure." Such administrative issues can create considerable stress and frustration for patients, especially when dealing with important medical procedures. The lack of timely and accurate communication regarding scheduling can lead to anxiety and uncertainty, negatively impacting the overall patient journey.

The same reviewer also highlights a lack of communication regarding the use of a heart monitor. The patient was required to wear the monitor for 14 days but was allegedly "never told that I had to keep a log of irregular heart rates or skipped beats" until the sixth day, upon noticing the log in the box. This oversight in communication, reportedly occurring during a rushed appointment with a medical assistant, suggests a potential breakdown in patient education and instruction. Proper guidance on using medical devices and monitoring symptoms is crucial for accurate diagnosis and effective treatment. This experience underscores the importance of clear and thorough communication between medical staff and patients.

The reviewer expresses hope that Pacific Cardiovascular Associates will resolve these administrative issues, indicating that the quality of medical care, particularly from Dr. Pan, is appreciated. The willingness to potentially raise their rating upon improvement suggests that the clinical aspects of the practice are strong, but the administrative functions need refinement to provide a consistently positive patient experience.

As a cardiovascular medical group, Pacific Cardiovascular Associates - Long Beach likely offers a range of services related to the diagnosis, treatment, and prevention of heart and vascular diseases. These typically include consultations for various cardiac conditions, diagnostic testing such as electrocardiograms (ECG/EKG), echocardiograms, stress tests, and Holter monitoring. Cardiologists within the group, including Dr. Pan, would also manage conditions like hypertension, hyperlipidemia, heart failure, arrhythmias, and coronary artery disease, developing personalized treatment plans for their patients.

Currently, no specific promotional information for Pacific Cardiovascular Associates - Long Beach is available in the provided text. Local users interested in learning about any specific programs, new patient offers, or community outreach initiatives are encouraged to contact the clinic directly at (877) 430-7337 or +1 877-430-7337. Direct communication will provide the most accurate and up-to-date information regarding their services and any potential promotions.

In conclusion, Pacific Cardiovascular Associates Medical Group - Long Beach, under the care of Dr. Pan and a generally friendly and thorough back office staff, appears to offer competent and professional cardiac care. Dr. Pan is consistently described as knowledgeable, communicative, and instilling confidence in his patients. However, potential patients should be aware of reported administrative challenges, particularly regarding scheduling and communication about procedures and diagnostic monitoring. While the clinical care seems to be a strong point, addressing the administrative issues is crucial for ensuring a smooth and stress-free experience for all patients. Local residents are advised to consider both the positive feedback regarding the medical staff and the reported administrative concerns when making decisions about their heart healthcare needs and may wish to inquire about these aspects when contacting the clinic.