New Mexico Cardiac Care

For individuals in the Las Cruces, New Mexico area seeking a "Heart Doctor Near Me," New Mexico Cardiac Care, located at 1160 Mall Dr, Las Cruces, NM 88011, offers services related to cardiac health. As a local provider, it aims to address the needs of patients with various heart conditions. However, the limited patient feedback available online presents a starkly contrasting view of the patient experience at this clinic, highlighting both positive aspects related to a specific physician and significant concerns regarding administrative practices and staff professionalism.

Located on Mall Drive in Las Cruces, New Mexico Cardiac Care is situated in a commercial area, likely within a medical office building or complex. While the reviews do not describe the physical environment of the clinic in detail, patients can generally expect a standard medical office setting with waiting areas, examination rooms, and facilities for cardiac testing and consultations. The convenience of the location on Mall Drive might be a factor for some patients in the area.

One of the patient reviews expresses extreme dissatisfaction with the administrative handling of appointments at New Mexico Cardiac Care. The reviewer recounts taking an entire day off work for a scheduled appointment, only to be informed upon arrival that it had been canceled. The clinic claimed to have called and left a message on the morning of the appointment, but the patient reported no missed calls and had received a confirmation text. This discrepancy raises concerns about the reliability of the clinic's communication system and appointment confirmation process.

Further exacerbating the negative experience, the reviewer described the receptionist's dismissive attitude when questioned about the lack of a call, stating, "well we called" without offering a co-pay refund. This lack of empathy and accountability from the front office staff is a significant point of criticism. The situation was only resolved when the patient escalated the issue to someone in a management role, who did provide a co-pay refund. However, the reviewer also reported being chuckled at by a group of staff members behind the counter upon leaving, indicating a lack of professionalism and maturity within the administrative team. This experience paints a concerning picture of the clinic's customer service and patient relations.

In stark contrast to this negative experience, another patient review offers a completely different perspective, expressing gratitude for a referral to "Dr. Sardar" for both their and their husband's cardiac problems, simply stating "Great place." This positive feedback suggests that the quality of care provided by at least one of the physicians at New Mexico Cardiac Care is commendable and that some patients have had positive outcomes and experiences with specific medical professionals within the practice.

Based on the limited and conflicting information, it is challenging to provide a comprehensive overview of the services offered at New Mexico Cardiac Care. However, as a cardiac care provider, it is reasonable to assume that they offer a range of services related to the diagnosis, treatment, and prevention of heart conditions. These typically include:

• Cardiac Consultations and Evaluations: Assessing patients with various heart-related symptoms and risk factors.
• Diagnostic Testing: Ordering and interpreting tests such as electrocardiograms (ECGs), echocardiograms, stress tests, and Holter monitors.
• Medical Management of Heart Conditions: Treating conditions like hypertension, high cholesterol, coronary artery disease, heart failure, and arrhythmias with medication and lifestyle recommendations.
• Potential for Specialized Procedures: Depending on the physicians on staff, the clinic may offer or refer patients for more specialized procedures such as cardiac catheterization or electrophysiology studies.
• Preventive Cardiology: Educating patients on maintaining heart health and reducing their risk of developing heart disease.

The significant discrepancy in the two available reviews makes it difficult to ascertain the typical patient experience at New Mexico Cardiac Care. While one patient praises Dr. Sardar and describes the clinic as a "great place," the other details a highly negative encounter marked by administrative errors, poor communication, and unprofessional staff behavior. This suggests that there may be inconsistencies in the quality of service or that individual experiences can vary widely.

Currently, there is no specific promotional information or special offers mentioned in the provided reviews. Individuals in the Las Cruces or surrounding areas considering New Mexico Cardiac Care for their cardiac needs may want to weigh the positive feedback regarding Dr. Sardar against the serious concerns raised about the administrative aspects of the practice. It might be prudent to inquire specifically about appointment confirmation procedures and staff communication protocols when contacting the clinic.

For those interested in learning more about the services offered at New Mexico Cardiac Care or scheduling an appointment with Dr. Sardar, the contact number is (575) 521-3270 or +1 575-521-3270. When calling, potential patients may wish to ask about the clinic's policies on appointment cancellations, confirmation processes, and staff communication to ensure a smoother and more reliable experience than described in the negative review.

In conclusion, New Mexico Cardiac Care in Las Cruces presents a mixed picture based on the limited available patient reviews. While there is positive feedback regarding at least one physician, Dr. Sardar, significant concerns have been raised about the administrative practices, communication, and professionalism of some staff members. Individuals seeking a "Heart Doctor Near Me" in the area should be aware of these contrasting experiences and may need to seek further information to determine if this clinic meets their needs and expectations for cardiac care.