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- New Jersey Cardiovascular Group
New Jersey Cardiovascular Group
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phone
+1 908-879-1500address
415 Rte 24 STE E, Chester, NJ 07930, USA
website
www.newjerseycardiovasculargroup.comhours
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Business hours are not available at the moment
New Jersey Cardiovascular Group Introduce
For individuals in the Chester, NJ area seeking a "Heart Doctor Near Me," the New Jersey Cardiovascular Group, located at 415 Rte 24 STE E, Chester, NJ 07930, USA, presents a mixed picture based on recent patient reviews. While one patient reported a positive experience with the clinical aspects of the practice, another detailed significant challenges with the administrative front office.
One recent patient visit highlighted several positive aspects of the New Jersey Cardiovascular Group. The intake process was described as "quick and easy" due to the use of iPads for paperwork. The waiting room was noted to be "comfortable and nice," suggesting an effort to create a pleasant environment for patients. Furthermore, the ultrasound technician was praised for being "friendly" and providing clear guidance throughout the procedures. This positive feedback extends to Dr. Sidhu, who was described as "punctual" and "informative." The patient specifically appreciated that Dr. Sidhu "took the time to answer all of my questions without making me feel rushed," indicating a commitment to thorough patient communication and addressing concerns. Based on this experience, the patient highly recommends the practice and Dr. Sidhu for anyone in need of cardiac care.
However, a contrasting review paints a significantly different picture regarding the administrative efficiency of the New Jersey Cardiovascular Group. This patient described their experience with the front office as "easily the worst" they had ever encountered. The review details numerous phone calls over a ten-day period, with a concerning pattern of promises to call back that were never fulfilled. The specific issue mentioned was a request to change a prescription, a seemingly straightforward administrative task. Despite the pharmacy even faxing a change order, the patient reported that the front office was unable to resolve the issue. This led to considerable frustration and a strong desire to avoid future interactions with the practice. The reviewer expressed disappointment, stating, "You’d think a doctors office would care about people?" This negative feedback raises concerns about the communication and organizational aspects of the front office operations.
Based on the available information, it is challenging to provide a comprehensive overview of the environment beyond the waiting room being "comfortable and nice." The reviews do not offer details about the examination rooms or other areas of the facility. Therefore, local users may want to consider this aspect when making their decision and potentially inquire about the overall clinic environment during their initial contact.
The services offered by the New Jersey Cardiovascular Group likely encompass a range of cardiac care, including:
- Cardiac Consultations and Examinations: Assessment of heart health and related symptoms.
- Ultrasound Procedures: As mentioned in a positive review, the practice offers ultrasound imaging for diagnostic purposes.
- Prescription Management: Although one negative review highlighted issues with prescription changes, this is generally a standard service at a cardiovascular practice.
- Diagnostic Testing: It is reasonable to assume that the group offers various other diagnostic tests relevant to cardiac health.
- Treatment Planning and Management: Developing and implementing strategies for managing different heart conditions.
The features of the New Jersey Cardiovascular Group, as perceived through the lens of the provided reviews, present a dichotomy:
- Potential for Positive Clinical Experience: Dr. Sidhu is described as punctual, informative, and thorough in addressing patient questions. The paperwork process is reported as efficient, and the ultrasound technician is friendly.
- Comfortable Waiting Area: The waiting room is noted as being pleasant.
- Significant Front Office Concerns: One patient experienced severe issues with communication, lack of follow-through, and inability to handle a simple prescription change by the front office staff.
Currently, the provided information does not include any specific promotional details or special offers from the New Jersey Cardiovascular Group. For any information regarding new patient specials, accepted insurance plans, or a comprehensive list of services, it is recommended to contact their office directly at (908) 879-1500 or mobile phone at +1 908-879-1500. Local users may also want to inquire about the front office procedures and communication protocols when calling to assess if the issues raised in the negative review have been addressed.
In conclusion, for individuals in Chester, NJ, looking for a "Heart Doctor Near Me," the New Jersey Cardiovascular Group offers the potential for a positive clinical experience with Dr. Sidhu and a comfortable waiting environment. However, it is crucial for prospective patients to be aware of the significant concerns raised by one reviewer regarding the efficiency and communication of the front office staff. This contrasting feedback suggests that while the medical care itself may be commendable, the administrative aspects might present challenges. Local users are advised to weigh these points carefully and perhaps seek clarification on administrative processes when contacting the New Jersey Cardiovascular Group.
Location
Reviews
I recently visited and had a great experience. The paperwork was quick and easy on an iPad, the waiting room was comfortable and nice, and the ultrasound technician was friendly and guided me through the various procedures. Dr. Sidhu was punctual, informative, and took the time to answer all of my questions without making me feel rushed. I highly recommend this practice and Dr. Sidhu for anyone in need of cardiac care.
This is easily the worst front office to a doctors I’ve ever had the pleasure of dealing with. So many phone calls over 10 days. 4 separate people promising to call back and never do. I have to change a script, that’s it. The pharmacy even faxed them a change order and they can’t figure it out. I can’t wait to never deal with these people again. You’d think a doctors office would care about people?
An excellent practice. All the physicians are consummate professionals.
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