Las Vegas Heart Associates - North Tenaya Way

When searching for a "Heart Doctor Near Me" in Las Vegas, Las Vegas Heart Associates - North Tenaya Way, located at 2880 N Tenaya Wy Suite 100, is a facility that provides cardiovascular services. To offer a detailed and objective introduction for local users, it's essential to consider the environment, services, features, and any available patient feedback to provide a balanced perspective.

The physical environment of a healthcare facility plays a crucial role in patient comfort and overall experience. Las Vegas Heart Associates - North Tenaya Way is situated in a medical office building. While specific details about the clinic's ambiance, waiting areas, and examination rooms are not explicitly described in the provided reviews, it is typical for such centers to maintain a professional and clean environment to ensure patient confidence and hygiene. Accessibility, including parking and the general comfort of the space, contributes to the patient's perception of care. No specific comments were made about the physical environment in the provided reviews, so we can only infer a standard medical office setting.

As a heart-focused practice, Las Vegas Heart Associates likely offers a range of services related to the diagnosis, treatment, and management of cardiovascular conditions. These services typically include consultations with cardiologists, diagnostic testing such as electrocardiograms (ECG/EKG), echocardiograms, stress tests, Holter monitoring, and potentially more specialized procedures depending on the expertise of the physicians on staff. They would cater to individuals with various cardiac needs, from routine check-ups and preventive care to the management of complex heart diseases. However, the precise list of services offered at this specific location is not detailed in the provided information.

Features of a medical practice often include the quality of the medical staff, the efficiency of administrative processes, communication practices, and the overall patient experience. One review offers contrasting feedback on the medical and administrative aspects of Las Vegas Heart Associates - North Tenaya Way. The reviewer stated, "I would give the medical staff a five star review. The doctor's and nurses are great..." This positive feedback highlights the competence and care provided by the clinical team, suggesting that patients value the expertise and bedside manner of the physicians and nurses at this location.

However, the same review raises significant concerns regarding the administrative and communication aspects of the practice. The reviewer expressed extreme difficulty in contacting the office, stating, "...the ability to talk to a human is nonexistent. I have been waiting since the first of February to get a cardiac clearance. My other doctor's office has sent on three faxes, I have called numerous times and left messages, but to no avail. This unprofessional behavior has been going on this whole year." This paints a concerning picture of the accessibility and responsiveness of the administrative staff, which can lead to frustration and delays in essential medical processes for patients.

Another review details a billing dispute where the patient was billed for an EKG they claim not to have received. The initial interaction with the office manager, Sandy, involved the clinic asserting they had evidence to support the charge, leaving the patient feeling stuck due to a lack of personal proof. This situation highlights the importance of clear communication and accurate record-keeping in medical billing. However, the follow-up to this review provides a more positive perspective on the clinic's commitment to resolving issues. The patient noted, "after my post, sandy the office manager reached out, I have to say, she was eager to rectify the situation, turns out billing code error. Bottom line, the fact that she reached out, researched the problem and rectified it restores my trust again and really shows they are striving to do their best…after all… we are all human." This indicates a willingness to address and correct errors, and a commitment to patient satisfaction, at least in this particular instance.

The contrasting experiences highlight a potential dichotomy between the quality of medical care provided by the doctors and nurses and the efficiency and responsiveness of the administrative functions. While patients seem to value the clinical expertise, there appear to be systemic issues with communication and billing that can negatively impact the overall patient experience. It is crucial for potential patients to be aware of these reported issues.

Currently, there is no specific promotional information available for Las Vegas Heart Associates - North Tenaya Way based on the provided reviews. Medical facilities typically focus on providing quality care rather than offering promotional deals. However, the positive feedback regarding the medical staff can be seen as an indirect endorsement of their clinical capabilities.

For local users considering Las Vegas Heart Associates - North Tenaya Way for their cardiac care needs, the address is 2880 N Tenaya Wy Suite 100, Las Vegas, NV 89128, and the phone number is (702) 962-2200 or +1 702-962-2200. It would be advisable to contact the office directly to inquire about the specific services offered, the cardiologists on staff, insurance policies accepted, and their current procedures for communication and administrative processes. Given the mixed reviews, it may also be prudent to ask about their billing practices and how they handle patient inquiries and concerns.

In conclusion, Las Vegas Heart Associates - North Tenaya Way appears to have a dedicated and well-regarded medical staff consisting of doctors and nurses. However, potential patients should be aware of reported challenges in contacting the office and potential issues with administrative processes and billing. The positive resolution of one billing error suggests a willingness to rectify mistakes, but the communication difficulties reported by another patient remain a concern. Local users seeking a "Heart Doctor Near Me" should weigh these factors when considering this facility for their cardiovascular care and may want to seek further information directly from the clinic to make an informed decision.