Jefferson Radiology, Enfield

Jefferson Radiology, Enfield, located at 100 Hazard Ave #100, Enfield, CT 06082, USA, provides radiology services.

Platform Category: Cardiac Care Hospital

Jefferson Radiology, Enfield, offers diagnostic imaging services that are often crucial for cardiac care, including MRI and other radiology procedures.

Environment:

Jefferson Radiology, Enfield, provides a medical imaging facility environment. However, patient reviews indicate significant issues with communication and timely results.

Services:

Jefferson Radiology, Enfield, offers the following services:

• Radiology Imaging: Provides various radiology imaging services, including MRI.
• Diagnostic Reporting: Interprets and reports on imaging results.

Features:

Based on the available patient reviews, Jefferson Radiology, Enfield, is characterized by:

• Significant Delays in Results: Patients report extended delays in receiving imaging results, ranging from weeks to months.
• Poor Communication: Patients experience difficulties reaching the office by phone, with long hold times and unanswered calls.
• Lack of Timely Reporting: Reports of imaging results are significantly delayed, causing concern and frustration.
• Difficulties with Feedback: Patients report issues with submitting feedback through the website.
• Unsatisfactory Patient Experience: Patients express strong dissatisfaction with the overall experience and would not recommend the facility.

Promotional Information:

Jefferson Radiology in Enfield, CT, provides radiology services. However, patient reviews express significant concerns regarding delays in receiving imaging results and difficulties in communication. I've been waiting over a MONTH for imaging results & report . Called Jefferson and I'm just left on hold , never able to speak with anyone. ( after 48 min, I hung up, tried multiple days …at different times, same result no one picks up. My doctors office reports same issue ..unable to get clear answer as why the delay. I tried contacting Jefferson thru “ leave feedback” on website only to get an error message. So I walked into Jefferson Enfield office to inquire. I was told “ your images have NOT been reviewed and no reports written as of yet “. 30 days and counting …. So I Took it as whenever Jefferson gets around to it they’ll let my doctor & I know the results. This is Unacceptable . Apparently next step; Department of Public Health Petition Form DPH.PLISComplaints@ct.gov. I would NOT recommend Jefferson Radiology if you are actually concerned about your health. I've been waiting FOUR MONTHS for MRI results. This is ridiculous. Try to call the office and I'm just left on hold with the same repeating messages about how fast their exam times are or lung cancer screenings. 0/10 would not recommend if you are actually concerned about your health.

Contact Information:

Phone: (860) 289-3375 or +1 860) 289-3375

Address: 100 Hazard Ave #100, Enfield, CT 06082, USA