HeartPlace Plano 15th Street

For individuals residing in Plano, Texas, and the surrounding communities seeking comprehensive cardiac care, HeartPlace Plano 15th Street offers a conveniently located facility at 3801 W 15th St Building B, Suite 320, Plano, TX 75075. This clinic is dedicated to providing a range of cardiology services to address various heart health needs within the local area.

HeartPlace Plano 15th Street is home to experienced cardiologists, including Dr. Dao and Dr. Marc Pieniek, who have garnered positive feedback from patients regarding their expertise and life-saving interventions. According to one patient, "First and foremost Dr. Dao is my hero and saved me after an AFIB RVR in 2018 and continuously has been providing me with phenomenal heart care." This powerful testimonial underscores the critical role Dr. Dao has played in the lives of his patients, particularly in emergency situations.

Another highly praised physician at HeartPlace Plano 15th Street is Dr. Marc Pieniek. A patient who has been under his care for many years credits him with saving their life by performing an emergency stent procedure. Beyond this critical intervention, the patient consistently highlights Dr. Pieniek's outstanding and unrushed care, as well as his ability to provide clear instructions. The patient also notes his consistently positive and cheerful demeanor, which contributes to an improved sense of well-being after each check-up. This long-term patient relationship speaks volumes about Dr. Pieniek's dedication and positive impact on those he treats.

HeartPlace is recognized by patients for providing excellent and timely service, fostering a welcoming atmosphere for individuals seeking cardiac care. This suggests a commitment to efficiency and patient comfort within the clinic environment. The ability to receive timely care is crucial when dealing with heart-related issues, and positive feedback in this area indicates a well-organized and responsive practice.

However, recent feedback also indicates some areas where the patient experience at HeartPlace Plano 15th Street could be improved. One patient, while acknowledging Dr. Dao's exceptional care, raised concerns about changes in staff and the quality of some interactions. Specifically, the check-in process was described as "mediocre," and an interaction with a staff member who escorted the patient to be seated was characterized as "rude, unprofessional and had an attitude." This feedback suggests a potential inconsistency in the front-office experience.

The same patient also noted unprofessional behavior among some staff members near the check-out area, including loud conversations and a staff member picking their teeth in view of patients. While the check-out process itself was deemed professional by the patient, these observations regarding other staff interactions raise concerns about the overall environment and the standards of professionalism expected in a medical setting. As a long-time resident of West Plano, the patient expressed an expectation of a higher standard of staff conduct in the medical field and voiced a hope for improvement before their next appointment.

It is important to consider that this feedback represents a snapshot of one patient's recent experience and may not be representative of the entire staff or all patient interactions. However, it does highlight areas that HeartPlace Plano 15th Street may need to address to ensure a consistently positive experience for all patients.

Despite these concerns, the positive experiences shared regarding the expertise and care provided by Dr. Dao and Dr. Pieniek remain significant. Their ability to deliver life-saving interventions and provide ongoing, high-quality care is a testament to their skills and dedication to their patients' heart health. For individuals seeking experienced cardiologists in the Plano area, Dr. Dao and Dr. Pieniek at HeartPlace Plano 15th Street offer a valuable resource.

HeartPlace Plano 15th Street is located in a convenient area of Plano, making it accessible for local residents. For those searching for a "Heart Doctor Near Me," the clinic's address at 3801 W 15th St Building B, Suite 320, Plano, TX 75075, provides a readily available option. Patients can contact the clinic at (972) 985-8838 or +1 972-985-8838 for inquiries or to schedule appointments.

In summary, HeartPlace Plano 15th Street offers the expertise of notable cardiologists like Dr. Dao and Dr. Pieniek, who have a track record of providing excellent and potentially life-saving cardiac care. The clinic is also recognized for its timely service and welcoming atmosphere. However, recent patient feedback indicates a need for attention to consistency in staff professionalism and front-office interactions to ensure a uniformly positive patient experience. For those in the Plano area seeking experienced heart doctors, HeartPlace Plano 15th Street presents a viable option, particularly for the established expertise of its physicians.

Prospective patients are encouraged to consider the full spectrum of feedback when making their healthcare decisions. The positive testimonials regarding the quality of medical care provided by Dr. Dao and Dr. Pieniek should be weighed alongside the concerns raised about certain aspects of the patient experience. Ultimately, choosing a heart doctor is a personal decision based on individual needs and preferences. HeartPlace Plano 15th Street offers access to experienced cardiologists within the local community.