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- Florida Heart Group - Orlando
Florida Heart Group - Orlando
- Overview
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phone
+1 407-894-4474address
1613 N Mills Ave, Orlando, FL 32803, USA
website
www.adventhealth.comhours
- Monday 8:30 AM - 5:00 PM
- Tuesday 8:30 AM - 5:00 PM
- Wednesday 8:30 AM - 5:00 PM
- Thursday 8:30 AM - 5:00 PM
- Friday 8:30 AM - 5:00 PM
- Saturday Closed
- Sunday Closed
Florida Heart Group - Orlando Introduce
For individuals in Orlando, Florida, seeking a "Heart Doctor Near Me," Florida Heart Group - Orlando, located at 1613 N Mills Ave, Orlando, FL 32803, USA, is a cardiology practice that has been serving the community for a number of years. While the provided information does not offer details about the clinic's physical environment, it is typical for a cardiology practice to include a reception and waiting area for patients, private consultation rooms for discussions with physicians, and examination rooms equipped for various cardiac assessments and diagnostic procedures. The aim of such a setting is to provide a space where patients can comfortably receive cardiac care.
As a cardiology group, Florida Heart Group - Orlando likely offers a range of services related to the diagnosis, treatment, and prevention of cardiovascular diseases. These services typically encompass comprehensive cardiac evaluations, including the review of medical history, physical examinations, and the ordering and interpretation of diagnostic tests such as electrocardiograms (ECG), echocardiograms, Holter monitors, stress tests, and potentially cardiac catheterization and other interventional procedures depending on the specialists within the group. Cardiologists within the practice would manage various heart conditions, including but not limited to coronary artery disease, hypertension, heart failure, arrhythmias, and valvular heart disease. However, the recent patient feedback raises concerns about the consistency and quality of these services as experienced by patients.
The limited recent patient reviews available present a concerning perspective on the current state of Florida Heart Group - Orlando. One long-term patient, who had been visiting the practice since 2005, describes a significant decline in the quality of care, characterizing the current experience as a "nightmare." This patient reports a critical incident of having their appointment canceled upon arrival, despite confirming it the previous day, leading to a wasted journey and expense. Furthermore, this reviewer expresses dissatisfaction with being referred to as a "customer" rather than a "patient," suggesting a perceived shift in the practice's focus away from patient-centered care. The review also notes rudeness and inconsideration from many staff members, including some of the doctors, and a tendency to delegate patient care to nurse practitioners, even for long-term patients or before surgical procedures. The lack of direct communication from doctors, even in significant situations, is also highlighted as a major concern. The reviewer strongly advises potential patients to seek cardiac care elsewhere, indicating a significant level of dissatisfaction and a perceived lack of care from the practice.
Another recent review corroborates issues with appointment management and communication. A patient scheduled for a virtual appointment reports not being informed of their physician's significant delay due to an emergency. Despite being told of a four-hour delay, the patient alleges that they were never contacted by the doctor, a staff member, or a physician assistant throughout the entire day. This lack of communication is particularly concerning in the context of a post-surgical follow-up appointment where the patient had urgent questions about their care and new medications, especially leading into a holiday weekend, resulting in a further delay in receiving necessary medical guidance. This patient also expresses extreme dissatisfaction, stating that the office "dropped the ball and abandoned" them and would give zero stars if possible.
Considering the recent patient feedback, it is challenging to highlight positive "features" or any "promotional information" for Florida Heart Group - Orlando based solely on these reviews. The overwhelming sentiment expressed is one of mismanagement, poor communication, a lack of consideration for patients' time and needs, and a perceived decline in the quality of care provided by both staff and some doctors. The issues raised regarding appointment cancellations, lack of communication about significant delays, delegation of care, and a perceived lack of personal attention from physicians are serious concerns for anyone seeking cardiac care.
For local users in Orlando searching for a "Heart Doctor Near Me" and encountering Florida Heart Group - Orlando, it is crucial to be aware of these recent and strongly negative patient experiences. While the practice may have had a positive reputation in the past, as indicated by the long-term patient's initial experience, the recent feedback suggests a significant decline in service quality and patient care. Potential patients should carefully consider these reviews and weigh them against any other information they may find about this practice. It would be prudent to seek additional, more recent reviews from various sources to gain a broader understanding of the current patient experience at Florida Heart Group - Orlando before making a decision about their cardiac care.
Given the serious nature of the issues raised in the recent reviews, including concerns about appointment management, communication, and the level of care provided by both staff and physicians, there is no positive promotional angle that can be objectively derived from the provided information. The feedback serves as a cautionary note for potential patients. Individuals seeking cardiac care in the Orlando area may want to prioritize practices with more consistently positive and recent patient feedback regarding their organizational efficiency, communication practices, and the attentiveness and quality of care provided by their medical professionals.
In conclusion, while Florida Heart Group - Orlando is a cardiology practice located in Orlando, Florida, recent patient feedback raises significant concerns regarding appointment management, communication, staff attitude, and the level of care provided by some doctors. Potential local users searching for a "Heart Doctor Near Me" should be aware of these negative experiences and are strongly encouraged to seek additional information and consider alternative cardiology practices in the Orlando area that may offer more reliable and patient-centered care based on recent patient feedback.
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Reviews
I never had a problem with the staff... canceling and re-scheduling appointments is easy, never had to wait too long to see the doctor and had only some issues trying to get authorization for refills once, but that's all. Dr. Fahey (my doctor) is fantastic. No complaints.
Doctors are nice but office staff is very hard to deal with. It’s extremely hard to schedule or reschedule an appointment. No one answers the phone or return calls. Please office manager tell your staff to do their work and have them answer the phone and review the voice mail and return patients call
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