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Emerson Health Cardiology

(10)
Middlesex County . Massachusetts
- Overview
- Intro
- Photos
- Location
- Reviews
phone
+1 978-287-8767address
131 Old Rd to 9 Acre Corner #330, Concord, MA 01742, USA
website
www.emersonhospital.orghours
- Monday 8:00 AM - 5:00 PM
- Tuesday 8:00 AM - 5:00 PM
- Wednesday 8:00 AM - 5:00 PM
- Thursday 8:00 AM - 5:00 PM
- Friday 8:00 AM - 5:00 PM
- Saturday Closed
- Sunday Closed
Emerson Health Cardiology Introduce
Emerson Health Cardiology, located at 131 Old Rd to 9 Acre Corner #330, Concord, MA 01742, USA, provides cardiology services.
Platform Category: Cardiac Care Hospital
Emerson Health Cardiology offers diagnostic and treatment services within the realm of cardiac care, focusing on providing knowledgeable and attentive care, though patient experiences vary.
Environment:
The facility provides a medical office environment for patient consultations and diagnostic testing. It includes waiting areas and imaging test rooms. Patient experiences in the waiting area have varied, with some concerns raised regarding wait times and safety protocols.
Services:
Emerson Health Cardiology offers the following services:
- Cardiology Consultations: Provides consultations for patients with cardiac concerns.
- Diagnostic Imaging Tests: Offers imaging tests such as sonograms.
- Cardiac Health Management: Manages cardiac health and provides treatment plans.
Features:
Emerson Health Cardiology is characterized by its:
- Knowledgeable and Attentive Doctors: Doctors are described as knowledgeable, attentive, and thorough.
- Efficient Check-In/Check-Out: Check-in and check-out processes are generally quick and easy.
- Caring Staff: Staff members are described as caring and empathetic.
- Variable Wait Times: Reports of significant wait times for imaging tests.
- Communication Issues: Complaints about lack of communication regarding wait times and delays.
- Safety Concerns: Concerns raised about waiting in enclosed areas without adequate ventilation during COVID-19.
- Mixed Patient Experiences: Patient reviews vary, with positive feedback on doctor quality and negative feedback on operational efficiency.
Promotional Information:
Emerson Health Cardiology in Concord, MA, provides cardiology services with knowledgeable and attentive doctors. While some patients have had very positive experiences with the doctors and staff, others have reported issues with long wait times and communication. Potential patients should be aware of these mixed reviews. I am fairly new to the practice. What I have experienced so far has been very, very good. The doctors with whom I've dealt are knowledgeable, attentive, thorough and inquisitive. I arrived to my appointment on-time for an imaging test which was to be followed by a second test. First test great. Then, after waiting 45-minutes, double-masked, in an enclosed waiting area for the second test, I finally asked if they had forgotten I was there. Your receptionist told me they had no idea how long the wait would be. I was told I could just wait... or reschedule for later in the day. Thanks but no thanks, I'll find another provider. The system won't allow me to give 0 stars - so I'll rate you 1 star for the really great sonogram tech.
Contact Information:
Phone: (978) 287-8767 or +1 978-287-8767
Address: 131 Old Rd to 9 Acre Corner #330, Concord, MA 01742, USA
Photos
Location
Reviews
I am fairly new to the practice. What I have experienced so far has been very, very good. The doctors with whom I've dealt are knowledgeable, attentive, thorough and inquisitive. The check-in and check-out processes are quick and easy, and the people working those positions show caring and empathy. All in all, it's been a very positive experience and I would highly recommend.
Called three times this year to make an appt (new patient) and no one answers. You leave a message and no one calls you back. I have to agree here with the other negative comments. The reception of any doctors offices says a lot about the doctors themselves. If reception doesn’t care to call back a person who is having heart trouble, the doctor must not care about their patients.
Everyone was exceptionally friendly and helpful, from the person who checked me in to the person I shared a laugh with when I checked out. Brianna was great and I can’t recommend Dr. Kahan highly enough. Really terrific communication
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