- HeartCare Hub
- Heart Doctor Near Me
- Maryland
- Prince George's County
- Clinton
- Heart Doctor in Piscataway Road
- Dr. Raj Samtani
Dr. Raj Samtani
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phone
+1 301-868-3003address
9131 Piscataway Rd Ste 280, Clinton, MD 20735, USA
hours
-
Business hours are not available at the moment
Dr. Raj Samtani Introduce
If you're seeking a "heart doctor near me" in Clinton, MD, Dr. Raj Samtani is located at 9131 Piscataway Rd Ste 280, Clinton, MD 20735, USA. He can be reached at (301) 868-3003 or +1 301-868-3003.
Dr. Raj Samtani provides cardiovascular services. However, a patient review highlights a significant issue with the office staff's professionalism, specifically concerning the handling of medical record requests.
One patient reports a negative experience when attempting to request medical records for an upcoming procedure. The patient describes the staff member who answered the phone as "very rude" and "unprofessional." Instead of assisting with the request, the staff member made "sarcastic remarks" and failed to provide helpful guidance.
The patient was informed that the record request should have been made a week prior, but instead of offering assistance, the staff member displayed a lack of empathy and professionalism. The reviewer strongly criticizes the office's customer service, emphasizing that "patient care comes FIRST!"
This review highlights a significant concern regarding the office's administrative practices and communication. Potential patients should be aware of this reported issue.
For individuals seeking a "heart doctor near me" in Clinton, it is recommended to contact Dr. Samtani's office directly to discuss any concerns and clarify their policies regarding medical record requests. If you are considering this location, it is important to take the negative review regarding staff behavior into account. Direct communication with the office will provide the most current information.
Location
Reviews
Called provider office to try and request records from a visit and the person who answered the phone was very rude. The records were for an upcoming procedure and was told that they should have been requested a week prior. Instead of assisting me I was told to wait a minute and listen to his sarcastic remarks. Unprofessional and unacceptable. Patient care comes FIRST!. Customer Service THUMBS DOWN. Did not want to give any stars but I could not post without selecting one of them
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