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Delaware Cardiovascular Associates
- Overview
- Intro
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- Location
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phone
+1 302-661-7676address
Foulkstone Plaza, 1403 Foulk Rd Suite 101, Wilmington, DE 19803, USA
website
www.decardio.comhours
- Monday 8:00 AM - 5:00 PM
- Tuesday 8:00 AM - 5:00 PM
- Wednesday 8:00 AM - 5:00 PM
- Thursday 8:00 AM - 5:00 PM
- Friday 8:00 AM - 5:00 PM
- Saturday Closed
- Sunday Closed
Delaware Cardiovascular Associates Introduce
Delaware Cardiovascular Associates is located at Foulkstone Plaza, 1403 Foulk Rd Suite 101, Wilmington, DE 19803, USA. They can be contacted at (302) 661-7676 or +1 302-661-7676.
This practice specializes in cardiology, offering a range of services related to the diagnosis, treatment, and prevention of heart and vascular diseases. However, patient reviews indicate significant concerns regarding the practice's administrative operations, particularly the front office support and scheduling.
Patient reviews consistently express dissatisfaction with the front office staff. Multiple reviewers report difficulties reaching the office by phone, with one reviewer stating they called ten times without an answer. Voicemails are also reported to go unanswered, leading to frustration and delays in care.
Scheduling issues are another recurring complaint. Patients report frequent rescheduling of tests, with one reviewer stating their testing had been rescheduled five times. There are also complaints about a lack of proper follow-up with insurance companies regarding pre-approvals, leading to further delays.
While some reviewers acknowledge that they have no complaints with the doctors themselves, the negative experiences with the front office staff and scheduling have led to a desire to seek care elsewhere. One reviewer described a negative experience with a specific doctor, citing a lack of thorough examination and explanation of test results.
Key aspects of Delaware Cardiovascular Associates, based on patient reviews, include:
- Significant dissatisfaction with front office support.
- Difficulty reaching the office by phone and unanswered voicemails.
- Frequent rescheduling of tests and procedures.
- Lack of proper insurance follow-up.
- Mixed reviews regarding individual doctors.
For individuals considering Delaware Cardiovascular Associates for their cardiology care, it is recommended to be aware of the reported administrative challenges. It is suggested to:
- Inquire about scheduling policies and potential delays.
- Clarify insurance procedures and pre-approval requirements.
- Consider the reported challenges with front office support.
Direct contact with the practice is advised for further details regarding their services and policies.
Location
Reviews
Their front office support s*cks. I have called them 10 times and no one picked all those times, left a voicemail- no action yet. My testing has been rescheduled 5 times. No proper follow up with insurance prior to the test if that test needs pre-approval. No complaints with doctors. Literally the front office don’t care about you. Can’t wait to move to a different HCP.
Front desk was polite.Didnt care for my Dr. at all.I had a MRI disk.Dr looked at it and never gave me any opinions nor even checked me out.Sent me away for more test.I was in and out in 15 minites.😠👎
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