Cherry Creek Heart

For individuals in the Aurora, Colorado area seeking a "Heart Doctor Near Me," Cherry Creek Heart, located at 1411 S Potomac St Suite 430, Aurora, CO 80012, USA, is a cardiology practice to consider. However, recent reviews from patients provide a mixed picture, particularly concerning billing practices and staff professionalism, which potential patients should be aware of. While one reviewer noted that the staff at Cherry Creek Heart has generally been kind and professional, their experience was significantly marred by issues with the billing department and access to care. Another reviewer expressed disappointment specifically with the unprofessionalism of the staff.

Cherry Creek Heart, as a cardiology practice, would typically offer a range of services related to the diagnosis, treatment, and prevention of heart and vascular diseases. These services likely include:

• Cardiac consultations and examinations.
• Electrocardiograms (ECG/EKG) and other non-invasive diagnostic tests.
• Management of common cardiac conditions such as hypertension, hyperlipidemia, and arrhythmias.
• Potentially more advanced diagnostic procedures and treatment options, depending on the specific expertise of the cardiologists at the practice.

One patient's review highlighted a severe issue with billing procedures, particularly for those with complex insurance situations involving Medicaid and secondary coverage. According to this review, the clinic allegedly failed to bill the secondary insurance first, leading to a denial from Medicaid. Despite being informed of the correct billing process, the clinic reportedly sent the account to collections and subsequently cancelled all future appointments and deactivated the patient's access to the patient portal. This raises significant concerns about the clinic's handling of insurance claims and their approach to patients facing billing discrepancies, especially those with serious underlying health conditions like cancer and kidney issues.

Another patient review focused on the unprofessional behavior of the staff, specifically mentioning an individual named Dean who allegedly misquoted fees and then hung up on the patient when they called to discuss the discrepancy. This feedback suggests potential issues with transparency regarding costs and the professionalism of at least some members of the administrative team.

Regarding the environment of Cherry Creek Heart, the provided reviews do not offer specific details about the physical office space. However, the focus of the feedback is primarily on billing and staff interactions rather than the clinic's ambiance. Potential patients may want to inquire about the office environment when contacting the clinic.

Given the feedback, the features of Cherry Creek Heart appear to include a medical team, possibly including Dr. Kohli mentioned in one review, who may be competent in cardiac care. However, potential drawbacks highlighted by patient experiences include problematic billing practices, particularly with complex insurance situations, and unprofessional behavior from some staff members. The cancellation of appointments and deactivation of the patient portal in response to a billing dispute are also significant concerns raised by one reviewer, impacting continuity of care and access to medical records.

For individuals in Aurora, CO, seeking a "Heart Doctor Near Me," Cherry Creek Heart is located on South Potomac Street. To learn more about their services or to schedule an appointment, you can contact them at (303) 364-1057 or +1 303-364-1057. Their address is 1411 S Potomac St Suite 430, Aurora, CO 80012, USA.

Currently, there is no information available regarding any promotional offers from Cherry Creek Heart. Patients interested in learning about any specific programs or discounts should contact the clinic directly.

The recent patient reviews paint a concerning picture regarding billing and staff professionalism at Cherry Creek Heart. While the medical care itself might be satisfactory (one reviewer mentioned "The Doctor was great"), the issues raised about billing practices, access to care being revoked, and unprofessional staff interactions are significant factors that potential patients should consider. It would be prudent to inquire about their billing procedures and patient communication protocols when considering this practice for your cardiac care needs.

In summary, for those in Aurora, CO, looking for a "Heart Doctor Near Me," Cherry Creek Heart, located on South Potomac Street, offers cardiac services. However, recent patient reviews have highlighted significant concerns regarding billing practices, staff professionalism, and access issues, including the cancellation of appointments and deactivation of the patient portal for a patient disputing a bill. Potential patients should be aware of these reported issues when considering this clinic. To learn more about their services, you can contact them at (303) 364-1057 or +1 303-364-1057.

Choosing the right healthcare provider is a critical decision. While Cherry Creek Heart is a local option for cardiac care in Aurora, the recent negative feedback regarding administrative and billing aspects warrants careful consideration. It may be beneficial to discuss these concerns with the clinic directly before making an appointment.

This introduction is based on the provided information, including direct patient reviews detailing negative experiences with billing and staff. For the most detailed and up-to-date information about Cherry Creek Heart, please contact their office directly.