Carilion Clinic Cardiology - Roanoke

For individuals in Roanoke, Virginia, seeking a "Heart Doctor Near Me," Carilion Clinic Cardiology - Roanoke, located at 2001 Crystal Spring Ave SW, Suite 203, Roanoke, VA 24014, is a prominent provider of cardiovascular services. Understanding the environment, services, and features of a healthcare facility is crucial for patients making informed decisions about their care. While direct information about the physical environment and a comprehensive list of services are not provided in the available review, the patient's experience offers valuable insights into the quality of physician care and potential administrative challenges at this location.

The provided patient review primarily focuses on their experience with a specific cardiologist, Dr. Molly Rutherford, and the administrative processes related to appointment scheduling. While the review does not describe the physical environment of the clinic in detail, as part of the Carilion Clinic network, patients can likely expect a standard medical office setting with examination rooms, waiting areas, and necessary medical equipment for cardiac consultations and potentially some diagnostic testing. The cleanliness and professionalism typically associated with established medical clinics are generally anticipated.

Although a complete list of services offered at Carilion Clinic Cardiology - Roanoke is not available in the review, being a cardiology-focused clinic within a larger healthcare system suggests a range of services aimed at diagnosing, managing, and preventing heart conditions. These likely include:

• Cardiac Consultations: Patients can expect to meet with cardiologists for evaluations, discussions about their heart health concerns, and the development of treatment plans.
• Diagnostic Testing: The clinic likely offers various non-invasive cardiac tests, such as electrocardiograms (ECG/EKG), echocardiograms, and potentially ambulatory monitoring (Holter and event monitors) to assess heart function and identify abnormalities.
• Management of Heart Conditions: Cardiologists at this location would manage a variety of cardiovascular diseases, including hypertension, hyperlipidemia, coronary artery disease, heart failure, and arrhythmias, through medication, lifestyle recommendations, and ongoing monitoring.
• Preventive Cardiology: Guidance on risk factor modification, including diet, exercise, and smoking cessation, is likely provided to help patients maintain heart health and prevent the progression of heart disease.
• Referral and Coordination of Care: For patients requiring more specialized procedures or interventions, such as cardiac catheterization or surgery, the clinic would likely facilitate referrals and coordinate care within the Carilion Clinic network.

One of the standout features highlighted in the review is the exceptional quality of care provided by at least one of the physicians, Dr. Molly Rutherford. The patient describes her as "not just a fantastic doctor, but person as well" and expresses strong satisfaction with her care. This personal and positive connection with a physician is a crucial aspect of quality healthcare, fostering trust and open communication.

However, the review also brings to light significant challenges with the administrative processes, specifically concerning the scheduling of future appointments. The inability of nurses or schedulers to book yearly follow-up appointments due to the non-release of schedules by "administration" is a recurring issue for the patient and reportedly for Dr. Rutherford as well. This administrative hurdle appears to cause frustration for both patients and staff, leading to delays and the need for patients to repeatedly follow up. The patient's detailed account of their attempts to schedule an appointment over two months, involving the scheduler and a patient advocate, paints a picture of systemic issues within the administrative arm of the clinic regarding appointment scheduling.

The review explicitly criticizes the lack of transparency and apparent inefficiency of the "administration" in releasing appointment schedules in a timely manner. The explanation provided by "administration" through the patient advocate – that releasing schedules too far in advance would create too many rescheduling events – is directly contradicted by the patient's experience and the scheduler's reported frustration. This administrative bottleneck seems to negatively impact the patient experience and potentially the efficiency of the clinic.

Currently, there is no promotional information available for Carilion Clinic Cardiology - Roanoke in the provided text. The focus of the review is on the quality of physician care contrasted with administrative difficulties.

For individuals in Roanoke, VA, considering Carilion Clinic Cardiology - Roanoke as their "Heart Doctor Near Me," the patient review offers a mixed perspective. While the quality of care provided by at least one physician, Dr. Rutherford, is highly praised, potential patients should be aware of the reported challenges with appointment scheduling. If consistent and timely scheduling is a significant factor, it may be prudent to inquire about the current scheduling processes and any recent changes when contacting the clinic at (540) 982-8204 or +1 540-982-8204.

It is important to note that this review reflects one patient's experience, primarily focusing on administrative issues rather than the clinical services themselves (beyond the positive experience with Dr. Rutherford). Prospective patients may wish to seek additional reviews or information about other physicians and the overall patient experience at this location. Understanding both the strengths in physician care and potential areas for administrative improvement can help individuals make a well-rounded decision about their cardiac care provider.